The True Nature of Personal Leadership

I really like this quote about personal leadership because it helps us to keep the focus on our human endowments:

“In his book, First Things First, Stephen Covey notes that the development of what he calls our four human endowments:

  • • self-awareness,
  • • conscience,
  • • independent will, and
  • • creative imagination
  • is at the core of personal leadership. It is our personal leadership that helps us to do our best creative work. Personal leadership means having the clarity to know what meaningful work looks like, and having the wherewithal to do that work.”

    33 Presentation Tips

    Pat Flynn on the Smart Passive Income blog provides 33 tips for public speaking in a 38 minute video. I like his suggestion about mingling with the audience to understand them better before the presentation. I don’t like his suggestion to start things off by showing a video because your presence right from the start should be used to begin developing a rapport with the audience. His alternative of telling a story is much preferable in my opinion and I would go further to emphasize not relying on over scripting which can make you come across as being robotic rather than being spontaneous and engaged. There is lots more in the video so give it a try if you are looking for suggestions to creatively make your presentation more interesting.

    Preparing for Your Next Presentation Performance

    Darren Hardy of Success Magazine

    Darren Hardy, publisher of Success magazine, has provided a concise article on the 6 preparation rituals he uses to achieve success in his presentations. These rituals are for preparing to perform a completed presentation and not a process used to develop the presentation which is another topic that will be covered in my blog. I agree with all of his performance preparation suggestions and especially endorse having a routine of your own to systemize your presentation preparation. I think his third recommendation to write down notes on the beginning of your presentation is ok but what is much better is to use memory techniques with particular focus on your start so you can get rolling and use the momentum to deliver your best performance. My observation is that even the most inexperienced speakers can perform much better and are more convincing if they memorize the key points of their speech rather than relying on notes. Most memorization techniques rely on location and visualization prompts (e.g. method of loci) but more complete coverage of that topic will be included in a future post.

    Craftmanship with Dignity for Great Work

    99u, byline Insights for Making Things Happen, is a very worthwhile site for actionable improvements and today it had an insightful article on The Craftman’s Guide for Working with Dignity.The 99u article makes a good case for why craftsmanship and dignity are so important in work and life. It encourages people to think about what they can do to increase their dignity. It also makes the point that this applies to modern knowledge work as much as traditional occupations.

    Three attributes were identified and their relevance to dignity explained:

    1. Curiosity
    2. Craftmanship
    3. Humility

    What struck me was that these attributes are also essential for innovation and creativity. Restating it in a slightly different way:

    • Having fun
    • Caring and showing care
    • Learning and applying improvements

    are all important in doing great work. It seems to me that caring and attention are becoming increasingly precious in a world which seems to be tempted towards being unconsciously automated and distracted.

    Web Site Quality Indicators

    One of the ongoing innovations in web design is support for higher quality and more variety in web fonts and better typography in general. Jason Santa Maria has recently published a book “On Web Typography” in the A Book Apart series on web design. One of the topics is using proper characters like smart quotes instead of the default straight quotes. This is part of a larger topic about how to judge web site quality (more on that coming in additional articles). This is a very large topic but let’s review a few quick examples that can be found from examining web site text.

    Spelling Mistakes

    The quickest indicator of lack of quality control on even the most stylish sites are spelling mistakes. This usually means the person didn’t read or at least didn’t sufficiently check their own writing and if it wasn’t worth it for them to review why should you?

    Use of Smart Quotes and Other Special Characters

    One quick way to see if your web site is of high quality is to check the quote and other special characters. Smart quotes show that the designer cares about typography and pays attention to details enough to use the proper characters.
    example: “Smart quotes” "Dumb quotes".

    Primes which are used to denote feet and inches as well as longitude and latitude co-ordinates are a different character than straight quotes.

    Feet and inches
    “He was 6′4″ and full of muscle”
    Latitude and longitude 40° 44′ 54.3588″ N, 73° 59′ 8.3616″ W

    You can see these character differences even more prominently displayed and the key shortcuts to enter the characters at Smart Quotes for Smart People.

    For an overview and praise for Jason’s book you might like the article on Medium.


    Many words in their proper form contain accents.

    Example: The one I use the most often is Orléans, Ontario. Many fierce debates were held to decide that it was important to include the accent which in this case denotes the French heritage of where I live.


    In addition to Jason’s book

    • “On Web Typography” published by A Book Apart 2014

    Robin P. Williams wrote a classic style manual for the Macintosh

    • “The Mac is not a Typewriter” published by Peachpit Press in 2003.

    Robin has also written a design book

    • “The Non-Designer’s Design Book, 3rd edition”

    A 4th edition is estimated to be released in December 2014.

    Body Language: Fake it until you make it

    I was the toastmaster emcee at the Orléans Raconteurs meeting on Tuesday August 5 (2014) and there was an opening for another speaker so I decided to add a “mystery” speaker. I have been working through the competent communicator manual (for the second time) and the next project on my list was project 5 “Your Body Speaks”. I prepared my speech, “Fake it until you make it” and as luck would have it the August issue of Toastmaster magazine featuring an article on body language arrived that Tuesday afternoon.

    Amy Cuddy on the cover of Toastmaster Magazine

    Amy Cuddy on the cover of Toastmaster Magazine with “Convey Confidence with Body Language article”.

    I added a reference to Ron Gutman, who I wasn’t previously aware of, to my speech and noted that the article even had an illustration of “Fake it ‘Til you become it”. I decided the magazine would make a good prop and reference for the speech.

    Mindmap of my speech: Fake it until you make it

    Mindmap of my speech: “Fake it until you make it”

    All three of my sources have done TED or TEDx talks on the importance of body language.

    iPad/iPhone Remote Support using Teamviewer and Airserver

    Reebee flyer iPad screen on Mac
    iMac screen being shared using Teamviewer while displaying Reebee flyer app on iPad displayed using Airserver.


    1. The primary problem is to provide support to a person who would like assistance with their iPad or iPhone.
      Remote support is very difficult without seeing the iPad/iPhone screens and it is difficult for the person requiring support to explain what is happening.

    2. Another scenario is to be able to demonstrate the use of an iPad or show content from an iPad through a remote connection.

    3. A third scenario is to record a video of a remote session that could be shown at another time or with a broader audience.


    The requirement is to view an iPad screen remotely over the Internet so you can provide support from another computer. By being able to view the screen the remote user would be able to coach the iPad user to explain what is happening or provide guidance on how to accomplish something. It would also be desirable to be able to control the remote iPad in case the remote user would prefer this. Currently a solution including remote control has not been found so the best that can be done is to show a demo from the supporter’s iPad/iPhone.


    For the selected solution the person receiving support for their iPad or iPhone needs either:
    – an iPhone 4S or newer running IOS 6 or
    – iPad 2 or newer mobile device running IOS 6.
    They also need a desktop or laptop computer either:
    – Mac running OSX Tiger 10.3 or newer or
    – a PC running Windows Vista or newer.
    Some type of voice connection is also important to discuss what is happening.
    The desktop or laptop computer of the person requiring support needs to be running Teamviewer and Airserver. The prerequisites are driven by Airplay, Teamviewer, and Airserver requirements. Airserver and airplay requirements are the most strict particularly to support mirroring which is needed so you can view both your iPad/iPhone screen at the same time as the view is projected on your Mac. If the person with the iPad/iPhone requiring support doesn’t have the prerequisites they can have the supporter run Airserver. The person requiring support can suggest what they want demonstrated and ask questions about what the supporter is showing them. The fallback is to use alternative 4 listed below to share snapshots of their screens via chat messaging so they can be discussed.


    Scenario 1 iPad Support
    After confirming that the prerequisites are met the person requiring support should install Teamviewer and Airserver. Teamviewer is used to share screens between computers over the Internet. The iPad/iPhone will share screens with the local computer over the local wireless LAN.

    Scenario 2 iPad Demo
    Sometimes the supporter will share the iPad/iPhone screen to demo how they work or simulate the situation the remote person has questions about.


    Scenario 1 Person requiring support provides access to screen views

    1. Phone call between the supporter and person requiring support.
    2. Confirm that all the required hardware and software is established. If not the limitations need to be noted and software installed where necessary.
    3. Establish a Teamviewer session between the two computers to share screens. The person requiring support will be showing their iPad/iPhone screen so they should provide the code and password to allow the supporter to connect.
    4. Verify that the supporter can view the screen.
    5. Person requiring support launches Airserver on their computer.
    6. Person requiring support uses iPad/iPhone to activate Airplay with mirroring.
    7. The iPad/iPhone screen should appear on the local and remote computer screens.
    8. The person with the iPad/iPhone should show the screens where they have questions or are experiencing problems.
    9. The supporter will provide answers and directions for things to try.
    10. When the session is complete the person should end Airplay mirroring on their iPad/iPhone.
    11. Person requiring support quits the Airserver.
    12. Person requiring support disconnects Teamviewer

    Scenario 2 Supporter provides screen views of demo

    1. Phone call between the supporter and person requiring support.
    2. Confirm that all the required hardware and software is established. If not the limitations need to be noted and software installed where necessary.
    3. Establish a Teamviewer session between the two computers to share screens. The person providing support will be showing their iPad/iPhone screen so they should provide the code and password to allow the person requiring support to connect.
    4. Verify that the person being supported can view the screen.
    5. Supporter launches Airserver.
    6. Supporter uses their iPad/iPhone to activate Airplay with mirroring.
    7. The iPad/iPhone screen should appear on the local and remote computer screens.
    8. The supporter with the iPad/iPhone should show the screens where they can demo solutions or answer questions.
    9. The person requiring support will provide questions and suggestions for things to try.
    10. When the session is complete the supporter should end Airplay mirroring on their iPad/iPhone.
    11. Supporter quits the Airserver.
    12. Supporter disconnects Teamviewer

    Scenario 3 Capture of information for review later

    While the screen sharing is taking place screen capture can be done to record relevant information for follow-up.


    If multiple sessions are being done with the same person some of the setup can be automated using tools like Keyboard Maestro.


    Remote control of an iPad/iPhone is one potential enhancement.

    Alternatives Considered:

    1. Teamviewer HD ⊘

    Teamviewer HD allows the iPad to remotely view computer screens but not computer screens to view the iPad screen.

    2. Joinme ⊘ use on an iPad is a product of logmein which says you can host a presentation from an iPad but this doesn’t give general access to iPad screens. The product just provides access to a presentation app screen.

    3. Replicate Pro ⊘

    Replicate Pro is an iPad app that lets you share a browser window but not general iPad screens.

    4. Chat with screen capture

    Airserver combined with Teamviewer are the preferred solution for responsive support but an alternative approach that has less prerequisites and setup is to use the built in screen capture and messaging capabilities of the iPad or iPhone. Chat messaging and screen capture is available to everyone with minimal setup but has the disadvantage that questions and answers are not as quick. The person with the iPad/iPhone needs to take screen shots using the home and power button being simultaneously pressed. Then the screen shots need to be sent in a chat messaging session with the remote supporter. This will be described in more detail in a separate post for adhoc iPad/iPhone support.

    5. Airserver + Teamviewer ✓

    It is possible to use Airplay with Airserver to view the iPad screen on the local Mac and then be running Teamviewer to share it with the remote Mac. This was tested to see if both can run simultaneously and that the performance was satisfactory. This is the preferred solution if the system prerequisites can be met and the person is willing to invest in Airserver which costs $15. The supporter can still demo capabilities using their Airserver if the person requiring support doesn’t have an Airserver. This is limited however because the supporter’s iPad/iPhone may not match the configuration of the person’s iPad or iPhone.

    Instant Apple iBooks How-to

    Packt Publisher has published an ebook called Instant Apple iBooks Howto. This is a useful and comprehensive summary of first how to use the iBooks reader app and then how to use the iBook author app. The book has thorough and straight to the point coverage of these apps which includes generous screen shots throughout to make it easy to follow along.

    The information is well organized and an example is provided to demonstrate the concepts and features. The example is a London City Guide and it is available for download to examine exactly how it was put together.

    The book is pretty much aligned to its title in that it gives you a straight to the point quick summary on how to use iBook and iBook Author. By showing how easy it really is to create an ebook it will hopefully encourage aspiring authors to give it a try.