Library
Glen Sharp
Collection Total:
284 Items
Last Updated:
Feb 14, 2010
The 4-Hour Workweek: Escape 9-5, Live Anywhere, and Join the New Rich
Timothy Ferriss What do you do? Tim Ferriss has trouble answering the question. Depending on when you ask this
controversial Princeton University guest lecturer, he might answer:

“I race motorcycles in Europe.”
“I ski in the Andes.”
“I scuba dive in Panama.”
“I dance tango in Buenos Aires.”

He has spent more than five years learning the secrets of the New Rich, a fast-growing subculture who has abandoned the “deferred-life plan” and instead mastered the new currencies—time and mobility—to create luxury lifestyles in the here and now.

Whether you are an overworked employee or an entrepreneur trapped in your own business, this book is the compass for a new and revolutionary world. Join Tim Ferriss as he teaches you:

• How to outsource your life to overseas virtual assistants for $5 per hour and do whatever you want
• How blue-chip escape artists travel the world without quitting their jobs
• How to eliminate 50% of your work in 48 hours using the principles of a forgotten Italian economist
• How to trade a long-haul career for short work bursts and freuent "mini-retirements"
• What the crucial difference is between absolute and relative income
• How to train your boss to value performance over presence, or kill your job (or company) if it’s beyond repair
• What automated cash-flow “muses” are and how to create one in 2 to 4 weeks
• How to cultivate selective ignorance—and create time—with a low-information diet
• What the management secrets of Remote Control CEOs are
• How to get free housing worldwide and airfare at 50–80% off
• How to fill the void and create a meaningful life after removing work and the office

You can have it all—really.
The 7 Habits of Highly Effective Families
Stephen R. Covey "What is 'effectiveness' in a family?" asks author Steven R. Covey. He promptly answers with four words: "a beautiful family culture." Building this culture is the primary theme of Covey's parenting guide, a manual based on concepts introduced in his blockbuster, The 7 Habits of Highly Effective People. Covey, a New-Age business guru and leadership authority, has consulted with the world's top corporate and political leaders, but closer to home he is the father of nine children. Here, Covey reinterprets each of his now famous "habits" (Habit 1: Be Proactive, Habit 4: Think Win-Win, Habit 6: Synergize) to apply to parenting and family-life issues. Covey suggests writing a family mission statement, implementing special family times and "one-on-ones," holding regular family meetings, and making the commitment to move from "me" to "we" as techniques to improve family effectiveness. Covey is a brilliant storyteller. By weaving the voices and anecdotes of his wife and children with his own inspirational and informative stories, exercises, and parables, he has created a book with something for all parents interested in enhancing the strength and beauty of their own families. —Ericka Lutz
The 7 Habits of Highly Effective People
Stephen R. Covey The 7 Habits of Highly Effective People: Powerful Lessons in Personal Change was a groundbreaker when it was first published in 1990, and it continues to be a business bestseller with more than 10 million copies sold. Stephen Covey, an internationally respected leadership authority, realizes that true success encompasses a balance of personal and professional effectiveness, so this book is a manual for performing better in both arenas. His anecdotes are as frequently from family situations as from business challenges.

Before you can adopt the seven habits, you'll need to accomplish what Covey calls a "paradigm shift"—a change in perception and interpretation of how the world works. Covey takes you through this change, which affects how you perceive and act regarding productivity, time management, positive thinking, developing your "proactive muscles" (acting with initiative rather than reacting), and much more.

This isn't a quick-tips-start-tomorrow kind of book. The concepts are sometimes intricate, and you'll want to study this book, not skim it. When you finish, you'll probably have Post-it notes or hand-written annotations in every chapter, and you'll feel like you've taken a powerful seminar by Covey. —Joan Price
The 8th Habit: From Effectiveness to Greatness
Stephen R. Covey In the more than fifteen years since its publication, the classic The 7 Habits of Highly Effective People has become an international phenomenon with over fifteen million copies sold. Tens of millions of people in business, government, schools, and families, and, most important, as individuals have dramatically improved their lives and organisations by applying the principles of Stephen R. Covey's classic book.

The world, though, is a vastly changed place. The challenges and complexity we all face in our relationships, families, professional lives, and communities are of an entirely new order of magnitude. Being effective as individuals and organisations is no longer merely an option — survival in today's world requires it. But in order to thrive, innovate, excel, and lead in what Covey calls the ”New Knowledge Worker Age“, we must build on and move beyond effectiveness. The call of this new era in human history is for greatness; it's for fulfillment, passionate execution, and significant contribution.

Accessing the higher levels of human genius and motivation in today's new reality requires a sea change in thinking: a new mind-set, a new skill-set, a new tool-set — in short, a whole new habit. The crucial challenge of our world today is this: to find our voice and inspire others to find theirs. It is what Covey calls the 8th Habit.

So many people feel frustrated, discouraged, unappreciated, and undervalued — with little or no sense of voice or unique contribution. The 8th Habit is the answer to the soul's yearning for greatness, the organisation's imperative for significance and superior results, and humanity's search for its ”voice“. Profound, compelling, and stunningly timely, this groundbreaking new book of next-level thinking gives a clear way to finally tap the limitless value-creation promise of the ”Knowledge Worker Age“. The 8th Habit shows how to solve such common dilemmas asž

•People want peace of mind and good relationships, but also want to keep their lifestyle and habits. •Relationships are built on trust, but most people think more in terms of ”me“ my wants, my needs, my rights. •Management wants more for less; employees want more of ”what's in it for me“ for less time and effort. •Businesses are run by the economic rules of the marketplace; organisations are run by the cultural rules of the workplace. •Society operates by its dominant social values, but must live with the consequences of the inviolable operation of natural laws and principles.

Covey's new book will transform the way we think about ourselves and our purpose in life, about our organisations, and about humankind. Just as The 7 Habits of Highly Effective People helped us focus on effectiveness, The 8th Habit shows us the way to greatness.
42 Rules for 24-Hour Success on LinkedIn: Practical ideas to help you quickly achieve your desired business success.
Chris Muccio, David Burns, Peggy Murrah Do you know how to use LinkedIn to achieve your business goals? There are millions of registered users on LinkedIn. Relatively few of them seem to have any real understanding of how to effectively use LinkedIn. With registered users on LinkedIn projected to grow to 70 million by the end of 2009, business professionals are searching for ways to leverage this new communication medium. Although Social Networking is exploding, there are very few resources that teach what users are craving - solutions to increase their desired business success.

'42 Rules of 24-Hour Success on LinkedIn' is a user-friendly guidebook designed to help you leverage the power of LinkedIn to build visibility, make connections and support your brand. There is a theory that everyone in the world is connected by no more than 6 people. You know who you are, but who else in this socially-networked world knows you?

This book will will help you: Create a clear understanding of why you are using LinkedIn.Learn how LinkedIn offers opportunities for the Job Seeker, the Sales Person, and everyone in between.Leverage the most effective ways to communicate your brand and your value.Use efficient strategies to build a high-quality network of connections.Demonstrate your expertise using the most powerful tools that LinkedIn offers
The 48 Laws of Power
Robert Greene "Learning the game of power requires a certain way of looking at the world, a shifting of perspective," writes Robert Greene. Mastery of one's emotions and the arts of deception and indirection are, he goes on to assert, essential. The 48 laws outlined in this book "have a simple premise: certain actions always increase one's power ... while others decrease it and even ruin us."

The laws cull their principles from many great schemers—and scheming instructors—throughout history, from Sun-Tzu to Talleyrand, from Casanova to con man Yellow Kid Weil. They are straightforward in their amoral simplicity: "Get others to do the work for you, but always take the credit," or "Discover each man's thumbscrew." Each chapter provides examples of the consequences of observance or transgression of the law, along with "keys to power," potential "reversals" (where the converse of the law might also be useful), and a single paragraph cleverly laid out to suggest an image (such as the aforementioned thumbscrew); the margins are filled with illustrative quotations. Practitioners of one-upmanship have been given a new, comprehensive training manual, as up-to-date as it is timeless.
2020 Vision
Stan Davis Information management and biotechnology are reshaping the basic structure of American enterprise. In this bold and innovative analysis, Davis and Davidson explain what these changes mean and how entrepreneurs and executives can preparelenges of tomorrow. Serial rights to Across the Board and Modern Office Technology.
Activation: The Core Competency
Edmund J. Freedberg Performance = Ability x Activation (

It is the business mantra of the highly competitive, rapidly changing '90s: you must manage yourself more efficiently, proactively and flexibly to achieve corporate success. Edmund J. Freedberg is a performance management consultant and he knows that truly "empowering" people means giving them the training and support they need to effectively self-manage. For a job to be done, the necessary potential and ability must be in place, and that potential has to be converted into performance. The "activation" of that potential is the prime responsibility of the self-manager.

In a clear and practical manner, based on proven strategies, Activation develops the critical performance equation.
Apache Security
Ivan Ristic With more than 67% of web servers running Apache, it is by far the most widely used web server platform in the world. Apache has evolved into a powerful system that easily rivals other HTTP servers in terms of functionality, efficiency, and speed. Despite these impressive capabilities, though, Apache is only a beneficial tool if it's a secure one. To be sure, administrators installing and configuring Apache still need a sure-fire way to secure it—whether it's running a huge e-commerce operation, corporate intranet, or just a small hobby site. Our new guide, Apache Security, gives administrators and webmasters just what they crave—a comprehensive security source for Apache. Successfully combining Apache administration and web security topics, Apache Security speaks to nearly everyone in the field. What's more, it offers a concise introduction to the theory of securing Apache, as well as a broad perspective on server security in general. But this book isn't just about theory. The real strength of Apache Security lies in its wealth of interesting and practical advice, with many real-life examples and solutions. Administrators and programmers will learn how to:install and configure Apacheprevent denial of service (DoS) and other attackssecurely share serverscontrol logging and monitoringsecure custom-written web applicationsconduct a web security assessmentuse mod_security and other security-related modulesAnd that's just the tip of the iceberg, as mainstream Apache users will also gain valuable information on PHP and SSL/ TLS. Clearly, Apache Security is packed and to the point, with plenty of details for locking down this extremely popular and versatile web server.
Apple Confidential 2.0: The Definitive History of the World's Most Colorful Company
Owen Linzmayer, Owen W. Linzmayer Owen Linzmayer's Apple Confidential is subtitled The Real Story of Apple Computer, Inc., and while nobody will ever know the complete, "real" story about Apple, Linzmayer's is probably as close as they come. Having covered Apple news since 1980, he offers extensive insider details about Steve Jobs, Steve Wozniak, John Sculley, Gilbert Amelio, Bill Gates, and other major players whose lives were (and are) intertwined with Apple's history. And along the way, we also learn about lesser-known figures whose stories have remained hidden in the Apple myth: Ronald Gerald Wayne, for example, who was actually a partner with Wozniak and Jobs in the original incarnation of the company, but who sold his share when he realized he would be financially vulnerable if it should fail.

Linzmayer's tale does have a few drawbacks. Because he mixes a chronological narrative with chapters that focus on key points in the Apple story, he sometimes repeats himself. Case in point: the chapter "Big Bad Blunders" makes a great record of Apple's failures, but the story of the exploding Powerbook 5300s is duplicated at later points. Nonetheless, Apple Confidential is rife with gems that will appeal to Apple fanatics and followers of the computer industry. Especially enjoyable are the revelation of "Easter eggs" that are hidden in several versions of the Mac operating system; the many screen shots, timelines, and telling quotes from Jobs, Gates, Wozniak and others that populate the margins and concluding sections of each chapter; the "Code Names Uncovered" section that makes public the monikers of several secret Apple projects; and Bill Gates's 1985 letter to John Sculley and Jean Louis Gassee pleading for Apple to license Mac technology and develop a "standard personal computer." —Patrick O'Kelley
AppleScript: The Missing Manual
Adam Goldstein From newspapers to NASA, Mac users around the world use AppleScript to automate their daily computing routines. Famed for its similarity to English and its ease of integration with other programs, AppleScript is the perfect programming language for time-squeezed Mac fans. As beginners quickly realize, however, AppleScript has one major shortcoming: it comes without a manual. No more. You don't need a degree in computer science, a fancy system administrator title, or even a pocket protector and pair of nerdy glasses to learn the Mac's most popular scripting language; you just need the proper guide at your side. AppleScript: The Missing Manual is that guide. Brilliantly compiled by author Adam Goldstein, AppleScript: The Missing Manual is brimming with useful examples. You'll learn how to clean up your Desktop with a single click, for example, and how to automatically optimize pictures for a website. Along the way, you ll learn the overall grammar of AppleScript, so you can write your own customized scripts when you feel the need. Naturally, AppleScript: The Missing Manual isn't merely for the uninitiated scripter. While its hands-on approach certainly keeps novices from feeling intimidated, this comprehensive guide is also suited for system administrators, web and graphics professionals, musicians, scientists, mathematicians, engineers, and others who need to learn the ins and outs of AppleScript for their daily work. Thanks to AppleScript: The Missing Manual, the path from consumer to seasoned script has never been clearer. Now you, too, can automate your Macintosh in no time.
Are You Ready to Succeed? Unconventional Strategies to Achieving Personal Mastery in Business and Life
Srikumar S. Rao The premise is simple: A person's ideal life, especially their career, can be carefully conceived and crafted. Based on Dr. Rao's popular course "Creativity and Personal Mastery" at Columbia University's Graduate School of Business, this book offers a series of readings, exercises, and lessons drawn from both spiritual and commercial situations that enable you to reconstruct and improve your professional world. This transformation will turn your life around and help you become exponentially more effective in your chosen career and thereby flourish in all aspects of your life. Whether you are questioning the value of money or the core values of your life, this book is a powerful tool that will help you to "discover the purpose that can suffuse your life and bring stars to your eyes."
The Art of Deception: Controlling the Human Element of Security
Kevin D. Mitnick, William L. Simon The Art of Deception is about gaining someone's trust by lying to them and then abusing that trust for fun and profit. Hackers use the euphemism "social engineering" and hacker-guru Kevin Mitnick examines many example scenarios.

After Mitnick's first dozen examples anyone responsible for organizational security is going to lose the will to live. It's been said before, but people and security are antithetical. Organizations exist to provide a good or service and want helpful, friendly employees to promote the good or service. People are social animals who want to be liked. Controlling the human aspects of security means denying someone something. This circle can't be squared.

Considering Mitnick's reputation as a hacker guru, it's ironic that the last point of attack for hackers using social engineering are computers. Most of the scenarios in The Art of Deception work just as well against computer-free organizations and were probably known to the Phoenicians; technology simply makes it all easier. Phones are faster than letters, after all, and having large organizations means dealing with lots of strangers.

Much of Mitnick's security advice sounds practical until you think about implementation, when you realize that more effective security means reducing organizational efficiency—an impossible trade in competitive business. And anyway, who wants to work in an organization where the rule is "Trust no one"? Mitnick shows how easily security is breached by trust, but without trust people can't live and work together. In the real world, effective organizations have to acknowledge that total security is a chimera—and carry more insurance. —Steve Patient, amazon.co.uk
The Art of Managed Services
Charles Weaver This groundbreaking book is a must read for anybody who works in or is interested in becoming a managed service provider. Beginning with its inception during the early to mid 1990s, covering the seminal years of the dotcom era, all the way up to the present day, this book will help the reader make sense of one of the most talked and written about subjects in the Information Technology industry.
The Art of Managing People
Tony Alessandra, Phillip L. Hunsaker When a manager establishes a friendly yet productive working atmosphere, the benefits to the whole organization are substantial. The Art of Managing People provides practical strategies, guidelines and techniques for

* Developing the interpersonal skills necessary to improve relations with employees
* Understanding the differences between people, and behaving accordingly
* Assessing, and then improving, current working situations
* Creating trust between managers and employees.

Person-to-person skills are the key to developing an effective team of satisfied, energetic workers. Letting your workers express their own personalities and maximize their potentials will

* Reduce stress within the work force,
* Create a positive spirit throughout the company, and
* Increase the organization's productivity and profitability.
The Art of War
Sun Tzu, James Clavell The writings of the ancient warrior Sun Tzu have provided tremendous wisdom to generations through the ages. Now these philosophies are available with anecdotal extracts by the author of Shogun and Noble House.
The Art of the Start: The Time-Tested, Battle-Hardened Guide for Anyone Starting Anything
Guy Kawasaki What does it take to turn ideas into action? What are the elements of a perfect pitch? How do you win the war for talent? How do you establish a brand without bucks? These are some of the issues everyone faces when starting or revitalizing any undertaking, and Guy Kawasaki, former marketing maven of Apple Computer, provides the answers.

The Art of the Start will give you the essential steps to launch great products, services, and companies—whether you are dreaming of starting the next Microsoft or a not-for-profit that’s going to change the world. It also shows managers how to unleash entrepreneurial thinking at established companies, helping them foster the pluck and creativity that their businesses need to stay ahead of the pack. Kawasaki provides readers with GIST—Great Ideas for Starting Things—including his field-tested insider’s techniques for bootstrapping, branding, networking, recruiting, pitching, rainmaking, and, most important in this fickle consumer climate, building buzz.

At Apple, Kawasaki helped turn ordinary customers into fanatics. As founder and CEO of Garage Technology Ventures, he has tested his iconoclastic ideas on real- world start- ups. And as an irrepressible columnist for Forbes, he has honed his best thinking about The Art of the Start.
Attacking Faulty Reasoning
T. Edward Damer Increasingly college courses and programs require a critical thinking component—and include assignments meant to measure your critical thinking skills. ATTACKING FAULTY REASONING: A PRACTICAL GUIDE TO FALLACY-FREE ARGUMENTS, SIXTH EDITION, can help you brush up on these skills—and learn how to develop the logical, persuasive arguments you need now and throughout your career. This useful handbook addresses more than 60 common fallacies of logic with the help of over 200 memorable examples. It provides explanations and tips for avoiding fallacious thinking, and is an ideal resource when writing papers, essays, or arguments.
Attracting Terrific People: How to Find-And Keep-The People Who Bring Your Life Joy
Lillian Glass The author of Toxic People shows readers how to overcome shyness, eliminate boredom and depression, feel more comfortable about taking risks, and identify, attract, and keep the twelve kinds of terrific people she describes. Tour.
Basic Marketing: a Global-Managerial Approach
E. Jerome McCarthy This work offers a thorough integration of the latest marketing themes, topics and examples, to focus on management decision-making in marketing, and provide integrated coverage of special topics such as technology, ethics, international perspectives, relationship marketing and services. This book develops and presents the "Four Ps" framework when describing the components of the marketing mix (product, price, place, promotion). Features include: integrated coverage of how developments in e-commerce are impacting marketing thinking and marketing action as well as a comprehensive discussion of marketing lessons learned from both the successes and failures of companies, including the dot.coms, in the new economy; coverage of the important new perspectives that evolve from customer relationship management (CRM) strategies and tools, and how they relate to concepts such as customer equity, customer acquisition and retention costs; and updated Internet exercises that are integrated throughout the text, along with links to companies referenced in the book.
Beginning Xml
Dave Gibbons, David Hunter, Nikola Ozu, Jon Pinnock, Kurt Cagle Beginning XML provides a complete course in the Extensible Markup Language (XML) with an unusually gradual learning curve. In fact, the introduction states that the book is "for people who know that it would be a pretty good idea to learn the language, but aren't 100 percent sure why." Despite its recognition of the fuzziness of readers' understanding of the technology, the book delivers a rather comprehensive study of XML.

Very little space is wasted detailing the history of XML and its relation to SGML, as is the case in many other titles. The argument for the importance of XML is made quickly, and the basics of well-formed syntax are tackled right off. One notable distinction of this book is its excellent coverage of related technologies, such as cascading style sheets (CSS) and relational databases.

In addition to discussing the crucial companion standards to the core XML language (DTDs, XSL, and XSLT), the book adds a nice perspective to the broad range of applications in which XML can play a role. One section, "Other Uses for XML," illustrates how XML can be used to serialize object models, creating stateless objects and utilizing the Resource Description Framework (RDF). Case studies on—among other things—how XML can be used to build discussion groups, and provide B2B data transfer, round out the text. This book is perfect for Web programmers who are turning their attention to XML for the first time. It imparts a solid understanding of the XML forest and XML trees. —Stephen W. Plain

Topics covered:Well-formed XMLCascading style sheets (CSS)XSLT and XpathDocument Object Model (DOM)Simple API for XML (SAX)XML/database integration schemasDocument Type Definitions (DTDs)NamespacesB2B data-transfer applicationsDiscussion group applications
Beyond Code: Learn to Distinguish Yourself in 9 Simple Steps!
Rajesh Setty Through his work with hundreds of technology professionals, Rajesh Setty has had a bird’s eye view of careers that soared and careers that stalled. In the IT arena, Setty noted that while some people succeeded beyond imagination, most people seemed to get stuck about ten or fifteen years into their careers. After careful observation, interviews and insights, Setty realized that the top performers in the IT services industry definitely had a different set of standard practices for distinguishing themselves. To share their secrets, Setty created Beyond Code.

In Beyond Code, Setty explains that today’s tech pros are facing the crisis of commoditization and that in order to thrive, it is imperative that they learn to stand out. Moreover, Beyond Code functions as a blueprint for professionals who want to go from acceptable to exceptional.

Beyond Code explains how technology professionals can supercharge their careers by winning what Setty calls the Inner Game and Outer Game. Complete with exercises, examples, and insights, Beyond Code provides a recipe for technology professionals to raise above the commodity crowd and become remarkable.

This book is crucial for IT professionals who want to succeed through distinction Rajesh’s insights are clear, instructive, and vital for long term career success in IT.
Beyond Fear: Thinking Sensibly About Security in an Uncertain World.
Bruce Schneier FROM THE REVIEWS:

"Does arming pilots make flying safer? Computer security guru Schneier applies his analytical skills to real-world threats like terrorists, hijackers, and counterfeiters. BEYOND FEAR may come across as the dry, meticulous prose of a scientist, but that's actually Schneier's strength. Are you at risk or just afraid? Only by cutting away emotional issues to examine the facts, he says, will we reduce our risks enough to stop being scared." —Wired

"In his new book, 'Beyond Fear', Bruce Schneier — one of the world's leading authorities on security trade-offs — completes the metamorphosis from cryptographer to pragmatist that began with Secrets and Lies, published in 2000. The new book dissects a range of security solutions in terms of the agendas of the players (attackers and defenders) and touches — too briefly — on ways of modifying those agendas. I particularly like the idea that insurance, the standard tool used in business to control risk and convert variable costs to fixed costs, can help make developers accountable for insecure software. Product-liability laws aren't likely to change anytime soon. But if actuaries measured the risk associated with use of competing software products and priced insurance policies accordingly, maybe we could close the feedback loop in a positive way." — infoworld.com

Many of us, especially since 9/11, have become personally concerned about issues of security, and this is no surprise. Security is near the top of government and corporate agendas around the globe. Security-related stories appear on the front page everyday. How well though, do any of us truly understand what achieving real security involves?

In Beyond Fear, Bruce Schneier invites us to take a critical look at not just the threats to our security, but the ways in which we're encouraged to think about security by law enforcement agencies, businesses of all shapes and sizes, and our national governments and militaries. Schneier believes we all can and should be better security consumers, and that the trade-offs we make in the name of security - in terms of cash outlays, taxes, inconvenience, and diminished freedoms - should be part of an ongoing negotiation in our personal, professional, and civic lives, and the subject of an open and informed national discussion.

With a well-deserved reputation for original and sometimes iconoclastic thought, Schneier has a lot to say that is provocative, counter-intuitive, and just plain good sense. He explains in detail, for example, why we need to design security systems that don't just work well, but fail well, and why secrecy on the part of government often undermines security. He also believes, for instance, that national ID cards are an exceptionally bad idea: technically unsound, and even destructive of security. And, contrary to a lot of current nay-sayers, he thinks online shopping is fundamentally safe, and that many of the new airline security measure (though by no means all) are actually quite effective. A skeptic of much that's promised by highly touted technologies like biometrics, Schneier is also a refreshingly positive, problem-solving force in the often self-dramatizing and fear-mongering world of security pundits.

Schneier helps the reader to understand the issues at stake, and how to best come to one's own conclusions, including the vast infrastructure we already have in place, and the vaster systems—some useful, others useless or worse—that we're being asked to submit to and pay for.

Bruce Schneier is the author of seven books, including Applied Cryptography (which Wired called "the one book the National Security Agency wanted never to be published") and Secrets and Lies (described in Fortune as "startlingly lively...[a] jewel box of little surprises you can actually use."). He is also Founder and Chief Technology Officer of Counterpane Internet Security, Inc., and publishes Crypto-Gram, one of the most widely read newsletters in the field of online security.
Beyond Reengineering Pb
Michael Hammer The coauthor of Reengineering the Corporation offers insights into the consequences of today's process-centered reengineering that marks the end of the Industrial Revolution. This book is required reading for executives and front-line workers, for students and investors, for everyone who wants to be prepared for the new world that is at our doorstep.
Blink: The Power of Thinking Without Thinking
Malcolm Gladwell Blink is about the first two seconds of looking—the decisive glance that knows in an instant. Gladwell, the best-selling author of The Tipping Point, campaigns for snap judgments and mind reading with a gift for translating research into splendid storytelling. Building his case with scenes from a marriage, heart attack triage, speed dating, choking on the golf course, selling cars, and military maneuvers, he persuades readers to think small and focus on the meaning of "thin slices" of behavior. The key is to rely on our "adaptive unconscious"—a 24/7 mental valet—that provides us with instant and sophisticated information to warn of danger, read a stranger, or react to a new idea.

Gladwell includes caveats about leaping to conclusions: marketers can manipulate our first impressions, high arousal moments make us "mind blind," focusing on the wrong cue leaves us vulnerable to "the Warren Harding Effect" (i.e., voting for a handsome but hapless president). In a provocative chapter that exposes the "dark side of blink," he illuminates the failure of rapid cognition in the tragic stakeout and murder of Amadou Diallo in the Bronx. He underlines studies about autism, facial reading and cardio uptick to urge training that enhances high-stakes decision-making. In this brilliant, cage-rattling book, one can only wish for a thicker slice of Gladwell's ideas about what Blink Camp might look like. —Barbara Mackoff
Blueprint to the Digital Economy: Creating Wealth in the Era of E-Business
Don Tapscott, Alex Lowy, David Ticoll, Natalie Klym In addition to writing bestselling books (The Digital Economy, Growing Up Digital, and Paradigm Shift), Don Tapscott is chairman of the Alliance for Converging Technologies, an organization with a "focus on competitive advantage in the digital economy," whose members include companies such as the Bank of Montreal Canada, Federal Express, General Motors, and Xerox. For Blueprint to the Digital Economy, Tapscott puts on an editor's hat and, along with Alex Lowy and David Ticoll, presents a collection of 20 articles that speak to all aspects of doing business in the digital age. The articles, written by members of the alliance, cover a wide range of topics from business design at GM and the role of banking in the digital economy to creating communities in cyberspace and the role of government in the networked world. The real strength of books in this genre is not their writing and presentation, which tend to be uneven, but rather the breadth of experience and perspective they communicate. And experience and perspective is something that this book has in spades. If you're at all interested in how business today is positioning itself for tomorrow, then Blueprint to the Digital Economy is definitely worth a look. —Harry C. Edwards
Blur: The Speed of Change In the Connected Economy
Stan Davis, Christopher Meyer Delivers more than a guided tour to the momentus shifts, that is, rapid rate of change, offering readers a working model to illustrate & benefit from the new rules of the connected economy, where advantage is temporary. DLC: Information technology - Economic aspects.
The Book of Business Wisdom: Classic Writings by the Legends of Commerce and Industry
Peter Krass Andrew Grove, Lee Iacocca, P. T. Barnum, Muriel Siebert, Jack Welch, Andrew Carnegie, Henry Ford, and John D. Rockefeller. Imagine the priceless advice you could reap from these immortals of the business world. The Book of Business Wisdom offers you the opportunity to share the insights and wisdom of more than 50 of the greatest business minds that ever lived. Never before have the writings of such a large and diverse group of business heroes been collected between the covers of a single book.

In The Book of Business Wisdom, more than 50 business legends, past and present, share their passion for excellence and their views on success in business. You'll hear from Andrew Carnegie and Victor Kiam about the road to business success, David Ogilvy and Richard Sears on leadership, Carl Icahn and Bernard Baruch on what it takes to succeed on the Street, and Mary Kay and John H. Johnson on connecting with customers, just to name a few.

For easy reference, the 54 essays featured in The Book of Business Wisdom are organized into eight categories, covering how to get ahead, character, leadership, management, selling and customer service, individuality, entrepreneurship, and investing. Throughout the book, pearls of wisdom from each contributor have been highlighted to draw attention to some of the more memorable and quirky ideas. Each essay is preceded by a brief introduction that offers interesting and insightful information about its author's life and career, and places the essay in historical perspective.

A collection of timeless and universal essays from the sharpest business minds ever, The Book of Business Wisdom is an indispensable source of ideas and inspiration for everyone who wants to succeed.

"This book is a delight to read and a revelation. It contains a wealth of wisdom about how to succeed not just in business, but in life." —Daniel P. Tully Chairman of the Board, Merrill Lynch & Co., Inc.

Lee Iacocca: "If you make believe that 10 guys in pin-striped suits are back in kindergarten class playing with building blocks, you'll get a rough idea of what life in a corporation is like."

Andrew Carnegie: "Boss your boss just as soon as you can; try it on early. There is nothing he will like so well if he is the right kind of boss. If he is not, he is not the man for you to remain with — leave him whenever you can, even at a present sacrifice, and find one capable of discerning genius."

Malcolm Forbes: "A big shot who has never laid an egg . . . is in the position of a hen under a similar handicap, about to be made a meal of." bl12

Muriel Siebert: "Everyone said that the reason there had never been a woman on the floor of the Stock Exchange before was because no lady could stand the language. So I learned the language."

"This serious and well-researched anthology should be in the personal library of anyone who aspires to or desires insight into business leadership." —R. D. Kennedy former Chairman and CEO, Union Carbide Corp.

"A very useful collection which points up the size, scope, boldness, and ever-changing nature of American business and its legendary leaders. The essays are informative, provocative, useful, inspiring, and sometimes funny. In an age when endlessly new information flickers across our computer screens, it is satisfying to hold something that deserves to be bound in leather." —Glen L. Urban, Dean Sloan School of Management, MIT

"This book is a way of getting a century of ideas and experience into the bloodstream of a new generation of entrepreneurs and businesspeople. Perhaps, most of all, it will help revivify the American Dream." —Peter G. Peterson, Chairman The Blackstone Group former U.S. Secretary of Commerce
Business Modeling With UML: Business Patterns at Work
Magnus Penker, Hans-Erik Eriksson Until now, the Unified Modeling Language (UML) has been primarily used to design software, but should you use it to model your entire business as well? That's the intriguing argument of Business Modeling with UML, a text that combines leading-edge enhancements to UML with some solid thinking about business. Written for any manager with some technical background, this book looks at the possibilities of UML used to model entire organizations.

The book makes a strong case for the advantages of modeling businesses in UML. With models, an organization can provide better software, define and implement new goals, and even decide whether to outsource certain operations. The Erickson-Penker Business Extensions for UML, invented by the authors and presented within the text, permit UML to document the entire business enterprise. This book shows how to model businesses, from business architecture to processes, business rules, and goals. Short case studies—for Web-centric and more traditional companies—are used to illustrate key concepts here.

Later sections of the book will perhaps take a little more background in software engineering to appreciate fully as the book presents a handful of business patterns, which offer reusable solutions to common problems (just like software patterns). The authors also look at how to leverage a business model to create better software.

In engineering, a new car is modeled and thoroughly tested on a computer before any physical prototype is ever built. As the authors point out, a business that has accurate models can test out new ideas cheaply and then adapt to changing market conditions quickly. This title makes a case that UML—a tool traditionally used by software developers—is ready to tackle the job. Read this notably informative and intelligent book to see the possible benefits of business modeling in UML for your organization. —Richard Dragan

Topics covered: Business modeling basics, UML notation and Erickson-Penker Business Extensions, class diagrams and powertypes, object diagrams, statecharts, activity diagrams and swimlanes, sequence and collaboration diagrams, collaboration and use case diagrams, component and deployment diagrams, stereotypes, business architectures, business processes, resources, goals, business rules, Object Constraint Language (OCL) and collections, business views and patterns, business goal allocation, business goal decomposition, business goal-problem, and software architectures
Byte Wars: The Impact of September 11 on Information Technology
Edward Yourdon Less sensationalistic than its title suggests, Byte Wars: The Impact of September 11 on Information Technology compiles software developer Edward Yourdon's timely concerns about 21st-century IT security. Specifically addressing government officials, corporate executives, IT managers, programmers, and citizens, he identifies risks to safety, privacy, and other fundamental values and provides concrete steps they (that is, we) can take to disarm threats.

Yourdon is well known for having beaten the Y2K drum vigorously, and it would be easy to mistake him for a hysteria-monger. His clarity, confidence, and good humor will quickly allay any doubts in the reader's mind; though some of his ideas have only the most tenuous link to the events of 9/11, they are all well considered and valuable as we move further into an era we don't yet understand.

Examining emergent systems, resiliency, death-march projects, and more with an eye toward securing our lives and liberty, Byte Wars gives us an optimistic look at our murky future. —Rob Lightner
CISSP Certification All-in-One Exam Guide, Fourth Edition
Shon Harris All-in-One is All You Need

Fully revised for the latest exam release, this authoritative volume offers thorough coverage of all the material on the Certified Information Systems Security Professional (CISSP) exam. Written by a renowned security expert and CISSP, this guide features complete details on all 10 exam domains developed by the International Information Systems Security Certification Consortium (ISC²). Inside, you'll find learning objectives at the beginning of each chapter, exam tips, practice questions, and in-depth explanations. CISSP All-in-One Exam Guide, Fourth Edition will not only help you pass the test, but also be your essential on-the-job reference.

Covers all 10 subject areas on the exam: Access controlApplication securityBusiness continuity and disaster recovery planningCryptographyInformation security and risk managementLegal, regulations, compliance, and investigationsOperations securityPhysical (environmental) securitySecurity architecture and designTelecommunications and network security

The CD-ROM features: Simulated exam with practice questions and answersVideo training from the authorComplete electronic book
CSS Cookbook
Christopher Schmitt Cascading Style Sheets (CSS) are a powerful way to enrich the presentation of HTML-based web pages, allowing web authors to give their pages a more sophisticated look and more structure. CSS's compact file size helps web pages load quickly, and by allowing changes made in one place to be applied across the entire document, CSS can save hours of tedious changing and updating.

But to leverage the full power of CSS, web authors first have to sift through CSS theory to find practical solutions that resolve real-world problems. Web authors can waste hours and earn ulcers trying to find answers to those all-too-common dilemmas that crop up with each project. The CSS Cookbook cuts straight through the theory to provide hundreds of useful examples and CSS code recipes that web authors can use immediately to format their web pages.

The time saved by a single one of these recipes will make its cover price money well-spent. But the CSS Cookbook provides more than quick code solutions to pressing problems. The explanation that accompanies each recipe enables readers to customize the formatting for their specific purposes, and shows why the solution works, so you can adapt these techniques to other situations. Recipes range from the basics that every web author needs to code concoctions that will take your web pages to new levels.

Reflecting CSS2, the latest specification, and including topics that range from basic web typography and page layout to techniques for formatting lists, forms, and tables, it is easy to see why the CSS Cookbook is regarded as an excellent companion to Cascading Style Sheets: The Definitive Guide and a must-have resource for any web author who has even considered using CSS.
Career Intelligence: Mastering the New Work and Personal Realities
Barbara Moses A career management expert maps the changing employment landscape, explores the traditional work rules, and prescribes 12 new rules for success.
Cascading Style Sheets: The Definitive Guide, 2nd Edition
Eric A. Meyer Cascading Style Sheets can put a great deal of control and flexibility into the hands of a Web designer—in theory. In reality, however, varying browser support for CSS1 and lack of CSS2 implementation makes CSS a very tricky topic. Cascading Style Sheets: The Definitive Guide is a comprehensive text that shows how to take advantage of the benefits of CSS while keeping compatibility issues in mind.

The book is very upfront about the spotty early browser support for CSS1 and the sluggish adoption of CSS2. However, enthusiasm for the technology spills out of the pages, making a strong case for even the most skeptical reader to give CSS a whirl and count on its future. The text covers CSS1 in impressive depth—not only the syntactical conventions but also more general concepts such as specificity and inheritance. Frequent warnings and tips alert the reader to browser-compatibility pitfalls.

Entire chapters are devoted to topics like units and values, visual formatting and positioning, and the usual text, fonts, and colors. This attention to both detail and architecture helps readers build a well-rounded knowledge of CSS and equips readers for a future of real-world debugging. Cascading Style Sheets honestly explains the reasons for avoiding an in-depth discussion of the still immature CSS2, but covers the general changes over CSS1 in a brief chapter near the end of the book.

When successfully implemented, Cascading Style Sheets result in much more elegant HTML that separates form from function. This fine guide delivers on its promise as an indispensable tool for CSS coders. —Stephen W. Plain

Topics covered:HTML with CSSSelectors and structureUnitsText manipulationColors and backgroundsBoxes and bordersVisual formatting principlesPositioningCSS2 previewCSS case studies
Checkmate : A Writing Reference for Canadians
Joanne Buckley
Coach: Creating Partnerships for a Competitive Edge
Steven J. Stowell The Coach is the first reasearch based book written on the topic of Coaching.

This book is about the coaching process and the skills, behaviors, courage, and values leaders need in order to evoke employee committment and motivation. This is a "how-to" book with a lot of specifics on what to say and how to handle different coaching situations. The authors provide a unique close-up account of a true-to-like manager who discovers the obstacles and challenges of helping an employee ove a difficult time. This leader ultimately discovers the keys to coaching success and averts a careet-threatening disaster.

Many books on leadership focus on general theories, while others treat the topic of coaching in a shallow and oversimplified view. From thirty years of research and observations, Steven J. Stowell, Ph.D. has collected data that provides a rich and deep understanding of this topic.
Code and Other Laws of Cyberspace
Lawrence Lessig "We, the Net People, in order to form a more perfect Transfer Protocol..." might be recited in future fifth-grade history classes, says attorney Lawrence Lessig. He turns the now-traditional view of the Internet as an uncontrollable, organic entity on its head, and explores the architecture and social systems that are changing every day and taming the frontier. Code and Other Laws of Cyberspace is his well-reasoned, undeniably cogent series of arguments for guiding the still-evolving regulatory processes, to ensure that we don't find ourselves stuck with a system that we find objectionable. As the former Communist-bloc countries found, a constitution is still one of our best guarantees against the dark side of chaos; and Lessig promotes a kind of document that accepts the inevitable regulatory authority of both government and commerce, while constraining them within values that we hold by consensus.

Lessig holds that those who shriek the loudest at the thought of interference in cyberdoings, especially at the hands of the government, are blind to the ever-increasing regulation of the Net (admittedly, without badges or guns) by businesses that find little opposition to their schemes from consumers, competitors, or cops. The Internet will be regulated, he says, and our window of opportunity to influence the design of those regulations narrows each day. How will we make the decisions that the Framers of our paper-and-ink Constitution couldn't foresee, much less resolve? Lessig proclaims that many of us will have to wake up fast and get to work before we lose the chance to draft a networked Bill of Rights. —Rob Lightner
Competing on Value
Mack Hanan, Peter Karp Presents a new approach to selling that emphasizes not competing on the basis of the best price, but the highest value i.e. demonstrating to current and prospective customers that using your products or services will either cut their costs or improve their revenues. Distributed by Gale. Annotation
The Computer Curmudgeon
Guy Kawasaki Modeled after The Portable Curmudgeon, this collection of Macintosh definitions and rules of thumb, humorous one-liners by Ambrose Bierce, and reprints of the author's MacUser columns will satisfy even the most difficult Mac user. Original.
Computer Security Basics
Debby Russell, Sr. G.T Gangemi There's a lot more consciousness of security today, but not a lot of understanding of what it means and how far it should go. This handbook describes complicated concepts, such as trusted systems, encryption, and mandatory access control, in simple terms. For example, most U.S. government equipment acquisitions now require "Orange Book" (Trusted Computer System Evaluation Criteria) certification. A lot of people have a vague feeling that they ought to know about the Orange Book, but few make the effort to track it down and read it. Computer Security Basics contains a more readable introduction to the Orange Book—-why it exists, what it contains, and what the different security levels are all about—-than any other book or government publication.
Concepts and Controversy in Organizational Behaviour
Walter R. Nord
Confessions of a Public Speaker
Scott Berkun "Mr. Berkun's book is packed with tips on how to reduce anxiety and how to speak in public with greater effectiveness."

—Wall Street Journal, Phillip Delves Broughton, author of Ahead of the Curve: Two Years at Harvard Business School (Penguin Press)

"I've seen Scott speak a few times before, and he knows his stuff. Add to this his sense of humor, plus the fact that pretty much everyone can stand to learn some new ideas about speaking, and this book is a MUST for your collection."

—Chris Brogan, President of New Marketing Labs, and co-author of the book, Trust Agents, with Julien Smith 

"For those that are contemplating public speaking, or want to improve their current aptitude, it is impossible that after reading the book, that they won't be a better speaker. For those that simply want to know what goes into, and what makes a really good presentation, Confessions of a Public Speaker is also a worthwhile book to read."

—Slashdot review: Ben Rothke is the author of Computer Security: 20 Things Every Employee Should Know (McGraw-Hill)

"Scott Berkun tells it like it is. Whether you're speaking to 10 people or 1000 people, you will gain insights to take your presentation skills to the next level. It's a rare book that will make you think AND laugh."
—Tony Hsieh, CEO, Zappos.com

"Smart, funny, and provocative, Scott Berkun's Confessions puts an very modern and wholly relevant spin on the fine art of public speaking."
—Suzy Welch, bestselling author and public speaker
"At 7:48 a.m. on a Tuesday, I am showered, cleaned, shaved, pruned, fed, and deodorized, wearing a pressed shirt and shiny shoes, in a cab on my way to the San Francisco waterfront I'm far from home, going to an unfamiliar place, and performing for strangers, three stressful facts that mean anything can happen "

In this hilarious and highly practical book, author and professional speaker Scott Berkun reveals the techniques behind what great communicators do, and shows how anyone can learn to use them well. For managers and teachers-and anyone else who talks and expects someone to listen-Confessions of a Public Speaker provides an insider's perspective on how to effectively present ideas to anyone. It's a unique, entertaining, and instructional romp through the embarrassments and triumphs Scott has experienced over 15 years of speaking to crowds of all sizes.

With lively lessons and surprising confessions, you'll get new insights into the art of persuasion-as well as teaching, learning, and performance-directly from a master of the trade.

Highlights include:

Berkun's hard-won and simple philosophy, culled from years of lectures, teaching courses, and hours of appearances on NPR, MSNBC, and CNBCPractical advice, including how to work a tough room, the science of not boring people, how to survive the attack of the butterflies, and what to do when things go wrongThe inside scoop on who earns $30,000 for a one-hour lecture and whyThe worst-and funniest-disaster stories you've ever heard (plus countermoves you can use)

Filled with humorous and illuminating stories of thrilling performances and real-life disasters, Confessions of a Public Speaker is inspirational, devastatingly honest, and a blast to read.

"A fresh, fun, memorable take on the most critical thing: what we say. Highly recommended." -Chris Anderson, Editor in Chief, Wired

"Loved it! Anyone who speaks for a living-including teachers-will greatly benefit from this book." -Garr Reynolds, author of Presentation Zen
Conquest of Happiness
Bertrand Russell Bertrand Russell describes the purpose of this book as the putting together of some remarks on the state of happiness which are inspired by common sense, rather than any profound philosophy or deep erudition. It is based on the belief that many people who are unhappy could become happy by well-directed effort.
The Consultants' Survival Guide
Marsha D. Lewin Practical advice from Marsha D. Lewin

On success as a consultant

"Over these decades of consulting, the most successful consultants I've known were self-starters whose enthusiasm, individualism, and drive did not blend with big business norms. They saw a problem, identified what needed to be done, and went on to solve it. They didn't wait for committees to pass on the idea and to run it up the corporate ladder for serial approval."

On surviving in a cyclical economy

"Plan ahead for the inevitable downturn in the economy. That's clearly the way to be in the best position to be able to endure the hard times. . . . The down cycle may not be accommodating enough, however, to hit us after we've put away all the money we had planned on and will need for the future. That's why advance planning strategies must be supplemented by strategies to cope with an existing economic peril. And, once you've made it through the dangerous times, you'll want to evaluate your situation to ensure that you adjust your strategies from survival mode to those that enable you to plan ahead until the next threat."

On strategy

"Strategies are fundamental mental and emotional underclothes visible only to you and yours. . . . Our strategic plan is the mooring, the underpinning that we use as our target for the tactics with which we deal in our daily lives."

On controlling expenses

"I emphasize reviewing your expenses periodically because situations change, and pricing of various options changes as well. If you make decisions on a never-again basis, you might find you are paying way too much for the basic services and you are merely causing yourself to work harder to stay in the same place." — from The Consultant's Survival Guide

When businesses, government agencies, and other organizations are faced with problems they can't solve on their own, they turn to you, the management consultant, for expertise, perspective, and rational solutions. But what happens when your business is threatened by forces you can't control? Who helps you put your problems in perspective, analyze your situation, and find a remedy? Is there a consultant's consultant? There is now!

In her thirty years as a management consultant, Marsha D. Lewin has seen it all—the booms, the busts, the endless uncertainties. She knows that some consultants ride out the tough times with relative ease, while others, equally talented, are quickly overwhelmed. In The Consultant's Survival Guide she reveals 14 strategies that will keep your consulting practice going through good times and bad, and she offers specific tactics you can use to make sure your strategies succeed. You'll learn how to: Cut expenses in hard times without undercutting the quality of your servicesKeep your fees up and your clients smilingAvoid giving away the store when writing a proposalEnsure that your work produces a tangible result for clientsUse downtime to build up your businessExpand the geographical perimeters of your client baseMarket your services without spending a dimeDevelop and maintain a reputation as a competent, conscientious, reliable consultant

Many of the strategies and tactics you'll discover in this book will help boost your profits in any business climate. Others are rules to live by that should influence every action of your professional life. All are practical steps that you can implement easily to make your practice stronger, more profitable, and more fit for survival—starting today!
Creating Value in the Network Economy
Don Tapscott Most corporate leaders recognize that today's increasingly wired world is dramatically changing the way they conduct business. Only a precious few grasp exactly what this means to their own operations, however, and fewer still have implemented appropriate strategies that put them ahead of the curve.

Creating Value in the Network Economy is a collection of 12 essays that originally appeared in the Harvard Business Review and that address this continuing revolution and its potential long-term impacts. Edited by Don Tapscott—whose previous, well-received books include The Digital Economy and Growing Up Digital—it assembles a series of provocative and pragmatic thoughts on the subject by such visionaries as John Hagel, Stan Davis, James Moore, and Charles Handy. Divided into three sections, the resultant works address fundamentals as they relate to the shifting nature of corporate value, the evolution of the corporation itself, and the effect all this will have on tomorrow's consumer. "Questions still outnumber answers," Tapscott cautions. "But the evidence is growing. Firms that don't reinvent their business models around the Net will be bypassed and fail." —Howard Rothman
Creating the High Performance Team
Steve Buchholz, Thomas Roth An adaptation of Wilson's popular seminar, providing practical tips for building teams in organizations. Shows managers how to create a sense of interdependence in a team, how to set goals through participative leadership, how to anticipate problems and deal with them before they arise. Major areas of concentration include shared responsibility, alignment of purpose, and encouraging creative talent. Case studies, dialogs, and ``real world'' examples help managers instill a sense of common purpose, promote communication, and make teams that perform.
The Creative Habit: Learn It and Use It for Life
Twyla Tharp Creativity is not a gift from the gods, says Twyla Tharp, bestowed by some divine and mystical spark. It is the product of preparation and effort, and it's within reach of everyone who wants to achieve it. All it takes is the willingness to make creativity a habit, an integral part of your life: In order to be creative, you have to know how to prepare to be creative. In The Creative Habit, Tharp takes the lessons she has learned in her remarkable thirty-five-year career and shares them with you, whatever creative impulses you follow — whether you are a painter, composer, writer, director, choreographer, or, for that matter, a businessperson working on a deal, a chef developing a new dish, a mother wanting her child to see the world anew.

When Tharp is at a creative dead end, she relies on a lifetime of exercises to help her get out of the rut, and The Creative Habit contains more than thirty of them to ease the fears of anyone facing a blank beginning and to open the mind to new possibilities.

Tharp's exercises are practical and immediately doable — for the novice or expert. In "Where's Your Pencil?" she reminds us to observe the world — and get it down on paper. In "Coins and Chaos," she provides the simplest of mental games to restore order and peace. In "Do a Verb," she turns your mind and body into coworkers. In "Build a Bridge to the Next Day," she shows how to clean your cluttered mind overnight.

To Tharp, sustained creativity begins with rituals, self-knowledge, harnessing your memories, and organizing your materials (so no insight is ever lost). Along the way she leads you by the hand through the painful first steps of scratching for ideas, finding the spine of your work, and getting out of ruts into productive grooves. In her creative realm, optimism rules. An empty room, a bare desk, a blank canvas can be energizing, not demoralizing. And in this inventive, encouraging book, Twyla Tharp shows us how to take a deep breath and begin!
The Cult of Mac
Leander Kahney No other computer inspires devotion like a Mac. The largest and most fervent subculture in computing, Mac fans come in all shapes and sizes, but never waver in their dedication. Like fans of a football team or rock band, Macintosh fans have their own subculture, with clearly defined obsessions and rites of passage.

The Cult of Mac takes you inside the world of the Mac addict. Meet fans who get Mac tattoos and haircuts, people who travel across the globe to attend Apple Store openings, and counterculture icons who love the Mac. Discover the realm where old Macs become aquariums or bongs, origami Macs are made out of paper, and where the Macs of the future are envisioned not by suits in Cupertino, but by Mac heads all over the world. Visit the gatherings of the Mac tribe, from the big trade shows to tongue-in-cheek lookalike contests of Mac celebrities. And explore the little-publicized underbelly of Mac culture, including erotic fiction featuring Steve Jobs and the influence of mind-altering drugs on the Mac’s famous interface.

Whether you’re a casual observer, a mild Mac fan, or a hardcore member of the cult, join journalist and loyal Mac user Leander Kahney as he exposes all sides of Mac fanaticism, from the innocuous to the insane.
The Customer-Driven Company: Moving from Talk to Action
R. C. Whiteley An instant business classic and bestseller—the bible of customer service is now available in paperback! This acclaimed book distills The Forum Corporation's 20 years of experience helping such companies as Xerox, Westinghouse, American Express, and Fidelity Investments, and provides the most thoroughly researched and practical information ever available on customer service.
Cyber Rules : Strategies for Excelling at E-Business
Thomas M. Siebel, Pat House The Internet is driving the growth of a revolutionary commercial paradigm in which size and physical location are surrendering to "virtuality," and in which businesses are facing unprecedented marketing challenges. With the meteoric rise to prominence of the World Wide Web, no manager can afford to be indifferent to this technological revolution, for the Web has dramatically—and globally—expanded customer options, putting uniquely competitive pressures on companies large and small. To survive in business today, you must be online.

But being online—and making it profitable—means much more than throwing up a Web site and announcing, "We're digital." It means being alert to the experiences of E-business pioneers, and being ready to apply their hard-won lessons to your own sales and marketing channels. Cyber Rules is designed to help you do that. Written by the founders of Siebel Systems, Inc., the global leader in Enterprise Relationship Management software applications, it summarizes the dramatic history of the Web's "first generation," explains six critical rules now governing electronic commerce, and provides expert detailed advice for implementing a digital strategy. Whether you're still eyeing the E-business frontier or are already reaping its rewards, Cyber Rules will give you a distinctively insider's perspective on this radical new market space.
DYNAMIC THINKING: A POWERFUL NEW SHORCUT TO PERSONAL SUCCESS
Robert J. O'Reilly
Dare to Win
Jack Canfield The best-selling authors of The Aladdin Factor and Chicken Soup for the Soup present their innovative program for success, in a guide to designed to help readers conquer fears and accept life's challenges. Reprint.
Datatheft: Hazards of the Insecure Computer
Hugo Cornwall Datatheft - computer-aided fraud, industrial espionage and information crime - has become a widespread problem for many computer-reliant companies and individuals. This study describes the nature of the crime and details practical steps towards prevention.
Degunking Your Mac
Joli Ballew Mac users might not realize how gunked up their Macs can get, especially when they run dual operating systems such as OS X and OS 9. But this guide, following in the footsteps of #1 best-seller Degunking Windows, shows all Mac users the tried-and-true techniques they need to keep their Macs clutter-free and running well. Users can then focus on doing more creative things, like making movies, recording music, creating websites, and designing documents.

Degunking Your Mac covers the latest operating system (OS X Panther) and earlier versions, including OS 9. It provides the essential tips and tricks to help all Mac users bring their computers up to top performance. This book is a huge time saver because it's organized according to the special twelve-step degunking process that will improve the performance of any Mac. The book includes a handy degunking chart that will help users really focus on what they need to do to clean their Macs. All of the crucial degunking tips and tricks are in the book, including how to degunk Macs that run dual operating systems, how to better manage hard drives that get gunked up with all types of media files, how to properly optimize the desktop, how to manage fonts properly and get rid of unneeded "font gunk," how to properly get rid of the extra stuff that OS X installs, how best to deal with spam, how to fix and improve the Dock and Desktop, and much more. The book provides proven degunking maintenance tasks that users should perform on a regular basis to keep their Macs running at optimum levels. Mac users really need this book because it will help them get organized (and stay organized), optimize their workspace, solve clutter problems, and keep their Macs running fast and smoothly.
Deming Management Method
Mary Walton
Designing with Web Standards
Jeffrey Zeldman Standards, argues Jeffrey Zeldman in Designing With Web Standards, are our only hope for breaking out of the endless cycle of testing that plagues designers hoping to support all possible clients. In this book, he explains how designers can best use standards—primarily XHTML and CSS, plus ECMAScript and the standard Document Object Model (DOM)—to increase their personal productivity and maximize the availability of their creations. Zeldman's approach is detailed, authoritative, and rich with historical context, as he is quick to explain how features of standards evolved. It's a fantastic education that any design professional will appreciate.

Zeldman is an idealist who devotes some of his book to explaining how much easier life would be if browser developers would just support standards properly (he's done a lot toward this goal in real life, as well). He is also a pragmatist, who recognizes that browsers implement standards differently (or partially, or not at all) and that it is the job of the Web designer to make pages work anyway. Thus, his book includes lots of explicit and tightly focused tips (with code) that have to do with bamboozling non-compliant browsers into behaving as they should, without tripping up more compliant browsers. There's lots of coverage of design and testing tools that can aid in the creation of good-looking, standards-abiding documents. —David Wall

Topics covered: Why Web standards (such as XHTML, CSS, ECMAScript, and DOM) are good for everyone, and why site designers and browser makers should move towards standards compliance.
The Digital Economy: Promise and Peril In The Age of Networked Intelligence
Don Tapscott This eye-opening, fact-filled book profiles the rise of the Net Generation, which is using digital technology to change the way individuals and society interact. Essential reading for parents, teachers, policy makers, marketers, business leaders, social activists, and others, Growing Up Digital makes a compelling distinction between the baby boomersÕ passive medium of television and the explosion of interactive digital media, sparked by the computer and the Internet. Tapscott shows how children, empowered by new technology, are taking the reigns from their boomer parents and making inroads into all areas of society, including our education system, the government, and economy. The result is a timely, revealing look at our digital future that kids and their parents will find both fascinating and instructive.
Digital Identity
Phillip Windley The rise of network-based, automated services in the past decade has definitely changed the way businesses operate, but not always for the better. Offering services, conducting transactions and moving data on the Web opens new opportunities, but many CTOs and CIOs are more concerned with the risks. Like the rulers of medieval cities, they've adopted a siege mentality, building walls to keep the bad guys out. It makes for a secure perimeter, but hampers the flow of commerce.

Fortunately, some corporations are beginning to rethink how they provide security, so that interactions with customers, employees, partners, and suppliers will be richer and more flexible. Digital Identity explains how to go about it. This book details an important concept known as "identity management architecture" (IMA): a method to provide ample protection while giving good guys access to vital information and systems. In today's service-oriented economy, digital identity is everything. IMA is a coherent, enterprise-wide set of standards, policies, certifications and management activities that enable companies like yours to manage digital identity effectively—not just as a security check, but as a way to extend services and pinpoint the needs of customers.

Author Phil Windley likens IMA to good city planning. Cities define uses and design standards to ensure that buildings and city services are consistent and workable. Within that context, individual buildings—or system architectures—function as part of the overall plan. With Windley's experience as VP of product development for Excite@Home.com and CIO of Governor Michael Leavitt's administration in Utah, he provides a rich, real-world view of the concepts, issues, and technologies behind identity management architecture.

How does digital identity increase business opportunity? Windley's favorite example is the ATM machine. With ATMs, banks can now offer around-the-clock service, serve more customers simultaneously, and do it in a variety of new locations. This fascinating book shows CIOs, other IT professionals, product managers, and programmers how security planning can support business goals and opportunities, rather than holding them at bay.
The Dip: A Little Book That Teaches You When to Quit
Seth Godin The old saying is wrong-winners do quit, and quitters do win.

Every new project (or job, or hobby, or company) starts out exciting and fun. Then it gets harder and less fun, until it hits a low point-really hard, and not much fun at all.

And then you find yourself asking if the goal is even worth the hassle. Maybe you're in a Dip-a temporary setback that will get better if you keep pushing. But maybe it's really a Cul-de-Sac, which will never get better, no matter how hard you try.

According to bestselling author Seth Godin, what really sets superstars apart from everyone else is the ability to escape dead ends quickly, while staying focused and motivated when it really counts.

Winners quit fast, quit often, and quit without guilt-until they commit to beating the right Dip for the right reasons. In fact, winners seek out the Dip. They realize that the bigger the barrier, the bigger the reward for getting past it. If you can become number one in your niche, you'll get more than your fair share of profits, glory, and long-term security.

Losers, on the other hand, fall into two basic traps. Either they fail to stick out the Dip-they get to the moment of truth and then give up-or they never even find the right Dip to conquer.

Whether you're a graphic designer, a sales rep, an athlete, or an aspiring CEO, this fun little book will help you figure out if you're in a Dip that's worthy of your time, effort, and talents. If you are, The Dip will inspire you to hang tough. If not, it will help you find the courage to quit-so you can be number one at something else.

Seth Godin doesn't claim to have all the answers. But he will teach you how to ask the right questions.
Don't Make Me Think: A Common Sense Approach to Web Usability, 2nd Edition
Steve Krug Usability design is one of the most important—yet often least attractive—tasks for a Web developer. In Don't Make Me Think, author Steve Krug lightens up the subject with good humor and excellent, to-the-point examples.

The title of the book is its chief personal design premise. All of the tips, techniques, and examples presented revolve around users being able to surf merrily through a well-designed site with minimal cognitive strain. Readers will quickly come to agree with many of the book's assumptions, such as "We don't read pages—we scan them" and "We don't figure out how things work—we muddle through." Coming to grips with such hard facts sets the stage for Web design that then produces topnotch sites.

Using an attractive mix of full-color screen shots, cute cartoons and diagrams, and informative sidebars, the book keeps your attention and drives home some crucial points. Much of the content is devoted to proper use of conventions and content layout, and the "before and after" examples are superb. Topics such as the wise use of rollovers and usability testing are covered using a consistently practical approach.

This is the type of book you can blow through in a couple of evenings. But despite its conciseness, it will give you an expert's ability to judge Web design. You'll never form a first impression of a site in the same way again. —Stephen W. Plain

Topics covered:User patternsDesigning for scanningWise use of copyNavigation designHome page layoutUsability testing
Dr. Mac: The OS X Files, Panther Edition
Bob LeVitus * Completely updated, enhanced and expanded for OS X Jaguar, Panther, and beyond, including dozens of new power user techniques from Mac users worldwide
* Teaches readers how to become power users with chapters on the Classic environment, hardware and software add-ons, and ways to customize the Mac
* Includes coverage of Unix, including the shell, terminal program and shell command-line editing shortcuts
* Features Dr. Mac favorites such as recommended software, things other power users think you should know about OS X, MacStyles of the Not-So-Rich-and-Famous Power Users, The Dr. Macintosh Abridged Dictionary, and more
* Author hosts a weekly radio program, has been published in more than two dozen computer magazines, and has sold more than a million copies of his previous books worldwide
* Companion Web site provides links to the absolute best freeware, shareware, games, demo programs, informative PDF files, icons, and more
Drive: The Surprising Truth About What Motivates Us
Daniel H. Pink Forget everything you thought you knew about how to motivate people—at work, at school, at home. It's wrong. As Daniel H. Pink explains in his new and paradigm-shattering book Drive: The Surprising Truth About What Motivates Us, the secret to high performance and satisfaction in today's world is the deeply human need to direct our own lives, to learn and create new things, and to do better by ourselves and our world.

Drawing on four decades of scientific research on human motivation, Pink exposes the mismatch between what science knows and what business does—and how that affects every aspect of our lives. He demonstrates that while the old-fashioned carrot-and-stick approach worked successfully in the 20th century, it's precisely the wrong way to motivate people for today's challenges. In Drive, he reveals the three elements of true motivation:

*Autonomy- the desire to direct our own lives
*Mastery- the urge to get better and better at something that matters
*Purpose- the yearning to do what we do in the service of something larger than ourselves

Along the way, he takes us to companies that are enlisting new approaches to motivation and introduces us to the scientists and entrepreneurs who are pointing a bold way forward.

Drive is bursting with big ideas— the rare book that will change how you think and transform how you live.
Duct Tape Marketing: The World's Most Practical Small Business Marketing Guide
John Jantsch Duct Tape Marketing is the small business marketing road map - A collection of proven tools and tactics woven together in a step-by-step marketing system that shows small business owners exactly what to do to market and grow their businesses.

This guide combines insights gained from over twenty years of successfully working, in the field, with real-life small businesses.

There are no theoretical complexities presented in Duct Tape Marketing - just simple, effective and affordable marketing that sticks.

CAREFUL! Duct tape is a serious tool... it sticks where you put it. So are the ideas in this book. If you're ready to make a commitment and are willing to make something happen, John's book is a great place to start. —Seth Godin, author of Purple Cow

For all those who wonder why John Jantsch has become the leading advisor and coach to small businesses everywhere, Duct Tape Marketing is the answer. I have never read a business book that is as packed with hands-on, actionable information as this one. There are takeaways in every paragraph, and the success of John's blog is living proof that they work. Duct Tape Marketing should be required reading for anyone who is building a business, or thinking about it. —Bo Burlingham, editor-at-large, Inc. magazine, and author of Small Giants: Companies That Choose To Be Great Instead of Big

Duct Tape Marketing is a worthy addition to the growing library of how-to books on small business marketing — concise, clear, practical, and packed with great ideas to boost your bottom line. —Bob Bly, author of The White Paper Handbook

With the world suffering from depleted reserves of trust, a business that sells plenty of it every day tends to create the most value. The great thing about trust as a product feature is that it delivers exceptional returns. With this book, John Jantsch has zeroed in on exactly what small businesses need to sell every day, every hour. —Ben McConnell, co-author of Creating Customer Evangelists: How Loyal Customers Become a Volunteer Sales Force

John Jantsch has provided small businesses with the perfect perspective for maximizing all marketing activities - offline and on. Jantsch has the plan to help you thrive in the world of business today. Read it, all your competitors will. —John Battelle, cofounding editor or Wired and author of The Search: How Google and Its Rivals Rewrote the Rules of Business and Transformed Our Culture

Duct Tape Marketing is a great read for anyone in business. It has fresh ideas laid out in a practical and useable way. I highly recommend this book for growing any business. —Dr. Ivan Misner, Founder of BNI and Co-author of the New York Times bestseller, Masters of Networking
E-Commerce Book, The: Building the E-Empire
Steffano Korper, Juanita Ellis The E-Commerce Book: Architecting the Solution will lead you through e-commerce basics, explaining how both large and small companies are riding the wave to huge success. This book provides the opportunity to participate in what many have called the next "Industrial Revolution." This book is direct result of over 10 years of industry experience and "The E-Commerce Program," developed for professionals in the area of e-commerce. Primarily, the book focuses on business concepts and how to apply this technology in order to be successful. The book covers globalizing your company, marketing and advertising, market trends, vendor solutions and must-know technologies such as credit card verification systems, security, auction technologies, storefronts, and overall technology architecture. The final chapter focuses how to get and deploy e-commerce solutions from process re-engineering to actual deployment and testing.

· The first complete book ondeploying an e-commerce solution for small, medium and large businesses
· Walks you through the business aspects of E-commerce and translates these into the overall architecture and design solutions.
· This book will help any corporation, small business, or entrepreneur to move their organization into the 21st century.
The E-Myth Revisited
Michael E. Gerber
The Effective Executive
Peter F Drucker
Effective Networking: Proven Techniques for Career Success
Venda Raye-Johnson Learn how to share information, resources, and support to build and maintain effective career and personal relationships.
Effective Requirements Practices
Ralph R. Young More than 25% of all software projects still fail outright — costing organizations billions of dollars. One key reason: a failure to effectively define project requirements. In this book, leading enterprise software project manager Ralph Young brings together today's best techniques for gathering requirements, presenting solutions for every project role and stakeholder — technical and business. Young demonstrates how to identify initial requirements, prioritize and specify requirements, iterate specifications to achieve greater clarity; identify the best ways each requirement can be met; and verify and validate requirements prior to coding. He offers proven techniques for establishing positive partnerships and effective communication with business managers, technical professionals, and software users; handling changes that occur during the course of a project; maintaining a project's momentum in the face of corporate politics and other obstacles; and much more. The book includes comprehensive templates that can be used to improve existing software requirements processes — or to establish entirely new processes. For all project stakeholders: IT executives, project managers, software engineers, application developers, testers, quality specialists, integrators, even software consumers.
Electronic Resumes & Online Networking: How to Use the Internet to Do a Better Job Search, Including a Complete, Up-To-Date Resource Guide
Rebecca Smith Smith shows how to use the Internet to conduct a better job search in this complete, up-to-date resource guide that reveals where the jobs are, how to make resumes available around the clock, and how to inform the right people about one's job skills.
The Elements of Editing: A Modern Guide for Editors and Journalists
Arthur Plotnik
The Elements of Grammar
Margaret Schertzer
The Elements of Style, Third Edition
William Strunk Jr., E. B. White A masterpiece in the art of clear and concise writing, and an exemplar of the principles it explains.
The Emotion Machine: Commonsense Thinking, Artificial Intelligence, and the Future of the Human Mind
Marvin Minsky In this mind-expanding book, scientific pioneer Marvin Minsky continues his groundbreaking research, offering a fascinating new model for how our minds work. He argues persuasively that emotions, intuitions, and feelings are not distinct things, but different ways of thinking.

By examining these different forms of mind activity, Minsky says, we can explain why our thought sometimes takes the form of carefully reasoned analysis and at other times turns to emotion. He shows how our minds progress from simple, instinctive kinds of thought to more complex forms, such as consciousness or self-awareness. And he argues that because we tend to see our thinking as fragmented, we fail to appreciate what powerful thinkers we really are. Indeed, says Minsky, if thinking can be understood as the step-by-step process that it is, then we can build machines — artificial intelligences — that not only can assist with our thinking by thinking as we do but have the potential to be as conscious as we are.

Eloquently written, The Emotion Machine is an intriguing look into a future where more powerful artificial intelligences await.
Emotional Intelligence: Why It Can Matter More Than IQ
Daniel Goleman A New York Times best-seller draws on the latest research in psychology and neuroscience to show how the rational and the emotional faculties of the mind work together to shape the fate of each individual. Reprint. 140,000 first printing. $140,000 ad/promo."
Escape from Cubicle Nation: From Corporate Prisoner to Thriving Entrepreneur
Pamela Slim Despite grim headlines about the economy, you DON'T have to stay in a job you intensely hate. There's a better opportunity waiting out there, and escaping from cubicle nation is easier than you think.

Pamela Slim spent a decade traveling all over the country as a self-employed trainer for large corporations. She was surprised to find that many of the most successful employees at these companies harbored secret dreams of breaking out to start their own business. They would pull her aside after a meeting and whisper, "I would love to work for myself, but have no idea how to get started. How did you do it?"

So Pamela started a blog-Escape from Cubicle Nation-to share her experience and advice. Soon, questions and stories poured in from corporate prisoners around the world. As her blog gained popularity, she also interviewed some of the brightest experts in entrepreneurship on topics from finance to branding to marketing via social networks.

This book includes Pamela's very best material, based on thousands of conversations and reader submissions. It provides everything you'll need to consider before making a major change-not just the nuts and bolts of starting a business, but a full discussion of the emotional issues involved. Pamela knows firsthand that leaving corporate life can be very scary, especially if you have a family and other obligations. Fears and self-defeating thoughts often hold people back from pursuing an extremely gratifying solo career.

Get ready to learn your real options, make an informed decision, and maybe, just maybe, escape from cubicle nation.
Essential Systems Analysis
Stephen M. McMenamin, John F. Palmer
Executive's Guide to E-Business: From Tactics to Strategy
Martin V. Deise, Conrad Nowikow, Patrick King, Amy Wright, PricewaterhouseCoopers LLP, PricewaterhouseCoopers Is E-Business Helping You—Or Your Competitors?

E-business is transforming the commercial landscape and completely redefining traditional business assumptions. In an e-nabled world: Customers demand personalized, intimate relationships resulting in new levels of transaction simplicity and service value. Companies use the Internet to expand into new markets and grow.Products and services are designed for e-sales and customer segmentation. Companies package their most strategic asset—institutional knowledge—and bundle information with products and services to create new value for customers.Business processes seamlessly integrate with customers and business partners as companies build value networks, focus on their core competencies, and outsource non-core business components.Organizational structures are aligned to clarify internal governance for e-business. Process-oriented measures maximize the worth of information velocity in the value network.Systems and technologies utilize the Internet for most interactions between customers and business partners. Rapidly developing and maturing e-business applications make the Internet the place to do business.People and culture are transformed as work forces embrace the value of partnering and external relationships and employee knowledge equates to service value.

In Executive’s Guide to E-Business: From Tactics to Strategy, PricewaterhouseCoopers professionals present a new model that all executives and managers involved in an e-business undertaking can use to prepare for the challenges of disruptive change, to foster communication and understanding throughout their organizations, and to achieve sustained competitive advantage. In doing so, they reveal the B2B e-business tactics and strategies used by successful companies worldwide to significantly boost performance and substantially improve market share.

With information applicable to a wide range of industries, Executive’s Guide to E-Business will help any company take its rightful place in the e-nabled world and reap the tremendous benefits of the e-business revolution.
Fearless Change: Patterns for Introducing New Ideas
Mary Lynn Manns, Linda Rising "All that have ever tried to impose change in their organization will immediately recognize and truly value the in-depth knowledge and experience captured in this book. It contains a collection of eye-openers that is a treasure chest for pioneers of new organizational ideas, A fantastic toolbox for use in future missions!" —Lise B. Hvatum, product development manager, Schlumberger "If you have need of changing your organization, and especially of introducing new techniques, then you want to understand what is in this book. It will help you avoid common pitfalls that doom many such projects and will show you a clear path to success. The techniques are derived from the experience of many individuals and organizations. Many are also fun to apply. This stuff is really cool—and really hot." —Joseph Bergin, professor of computer science, Pace University, New York "If change is the only guarantee in life, why is it so hard to do? As this book points out, people are not so much resistant to change itself as they are to being changed. Mary Lynn and Linda have successfully used the pattern form to capture and present the recurring lessons of successful change efforts and have placed a powerful knowledge resource in the hands of their readers." —Alan O'Callaghan, researcher, Software Technology Research Laboratory, De Montfort University, United Kingdom "The most difficult part of absorbing patterns, or any technology, into an organization is overcoming the people issues. The patterns in this book are the documentation of having gone through that experience, giving those that dare push the envelope a head start at success."—David E. DeLano, IBM Pervasive Computing "If you have ever wondered how you could possibly foster any cultural changes in your organization, in this book you will find a lot of concrete advice for doing so. I recommend that everyone read this book who has a vast interest in keeping his or her organization flexible and open for cultural change." —Jutta Eckstein, Independent Consultant, Objects In Action Author of Agile Software Development in the Large 48 Patterns for Driving and Sustaining Change in Your Organization Change. It's brutally tough to initiate, even harder to sustain. It takes too long. People resist it. But without it, organizations lose their competitive edge. Fortunately, you can succeed at making change. In Fearless Change, Mary Lynn Manns and Linda Rising illuminate 48 proven techniques, or patterns, for implementing change in organizations or teams of all sizes, and show you exactly how to use them successfully. Find out how to *Understand the forces in your organization that drive and retard change *Plant the seeds of change *Drive participation and buy-in, from start to finish *Choose an "official skeptic" to sharpen your thinking *Make your changes appear less threatening *Find the right timing and the best teaching moments *Sustain your momentum *Overcome adversity and celebrate success Inspired by the "pattern languages" that are transforming fields from software to architecture, the authors illuminate patterns for every stage of the change process: knowledge, persuasion, decision, implementation, and confirmation. These flexible patterns draw on the experiences of hundreds of leaders. They offer powerful insight into change-agent behavior, organizational culture, and the roles of every participant. Best of all, they're easy to use—and they work!
Feel the Fear . . . and Do It Anyway
Susan Jeffers THE PHENOMENAL CLASSIC THAT HAS CHANGED THE LIVES OF MILLIONS

Are you afraid of making decisions . . . asking your boss for a raise . . . leaving an unfulfilling relationship . . . facing the future? Whatever your fear, here is your chance to push through it once and for all. In this enduring guide to self-empowerment, Dr. Susan Jeffers inspires us with dynamic techniques and profound concepts that have helped countless people grab hold of their fears and move forward with their lives. Inside you’ll discover

• what we are afraid of, and why
• how to move from victim to creator
• the secret of making no lose decisions
• the vital 10-step process that helps you outtalk the negative chatterbox in your brain
• how to create more meaning in your life
And so much more!

With insight and humor, Dr. Jeffers shows you how to become powerful in the face of your fears–and enjoy the elation of living a creative, joyous, loving life.

“Should be required for every person who can read! I recommend this book in every one of my seminars!”
–Jack Canfield, co-author of Chicken Soup for the Soul

“It’s a must! The most practical guide to personal empowerment I have ever read. Feel the Fear . . . and Do It Anyway goes to number one on my recommended reading list.”
–Jordan Paul, Ph.D., co-author of Do I Have to Give Up Me to Be Loved by You?

“Living is taking chances, and Feel the Fear . . . and Do It Anyway has helped so many people, both men and women, to achieve success.”
–Louise L. Hay, author of The Power Is Within You
Fierce Conversations: Achieving Success at Work and in Life One Conversation at a Time
Susan Scott Susan Scott believes that interpersonal difficulties—at work and at home—are a direct result of our inability to communicate well. Fierce Conversations is based on principles from her international consulting practice, in which she teaches executives how to conduct such exchanges more dynamically and ultimately more effectively, thereby improving the relationships they enjoy with their various dialogue partners "one conversation at a time." Using identifiable anecdotes from her experience to inspire and inform, along with a series of practical exercises designed to impart the requisite skills, Scott walks readers through the individual steps she's developed to build better associations through more robust and honest discourses. Addressing all aspects of the process, from several methods for listening more attentively to specific ways she's fashioned to confront and resolve issues "that stand between you and success," Scott offers the type of concrete advice and confidence-building counsel that should help even the most reticent improve their communication skills dramatically. —Howard Rothman
The Fifth Discipline Fieldbook
Peter M. Senge, Art Kleiner, Charlotte Roberts, Rick Ross, Bryan Smith A step-by-step guide to establishing learning organizations within existing companies functions as a participative workbook, with exercises for both individuals and teams, suggested approaches and ideas, and success stories. 100,000 first printing. $100,000 ad/promo.
First Things First
Stephen R. Covey, A. Roger Merrill, Rebecca R. Merrill What are the most important things in your life? Do they get as much care, emphasis, and time as you'd like to give them? Far from the traditional "be-more-efficient" time-management book with shortcut techniques, First Things First shows you how to look at your use of time totally differently. Using this book will help you create balance between your personal and professional responsibilities by putting first things first and acting on them. Covey teaches an organizing process that helps you categorize tasks so you focus on what is important, not merely what is urgent. First you divide tasks into these quadrants:Important and Urgent (crises, deadline-driven projects)Important, Not Urgent (preparation, prevention, planning, relationships)Urgent, Not Important (interruptions, many pressing matters)Not Urgent, Not Important (trivia, time wasters)

Most people spend most of their time in quadrants 1 and 3, while quadrant 2 is where quality happens. "Doing more things faster is no substitute for doing the right things," says Covey. He points you toward the real human needs——"to live, to love, to learn, to leave a legacy"—and how to balance your time to achieve a meaningful life, not just get things done. —Joan Price
Flawless Consulting: A Guide to Getting Your Expertise Used
Peter Block The second edition of Peter Block's Flawless Consulting gracefully updates what many consider the best resource of its kind. New chapters on implementation, "whole-system" strategies, and ethics are included, but in general it simply fine-tunes Block's proven advice to match the transformations that business and society have undergone since initial publication two decades ago. "The days of long studies and expert-driven answers are passing," the author proclaims in his new preface. "The task of the consultant is increasingly to build the capacity of clients to make their own assessments and answer their own questions." He then subtly modifies his established recommendations accordingly for every step, from the initial client meeting and problem diagnosis through data collection and the execution of solutions. In the section on "Conducting a Group Feedback Meeting," for example, he advises: "Treat the group as a collection of individuals.... Ask each person what he or she wants from the meeting. This will surface differences and force the group to take responsibility for some of the difficulties that may arise." —Howard Rothman
Flow: The Psychology of Optimal Experience
Mihaly Csikszentmihalyi You have heard about how a musician loses herself in her music, how a painter becomes one with the process of painting. In work, sport, conversation or hobby, you have experienced, yourself, the suspension of time, the freedom of complete absorption in activity. This is "flow," an experience that is at once demanding and rewarding—an experience that Mihaly Csikszentmihalyi demonstrates is one of the most enjoyable and valuable experiences a person can have. The exhaustive case studies, controlled experiments and innumerable references to historical figures, philosophers and scientists through the ages prove Csikszentmihalyi's point that flow is a singularly productive and desirable state. But the implications for its application to society are what make the book revolutionary.
Free Agent Nation: The Future of Working for Yourself
Daniel H. Pink If you’re having a baby, you read What To Expect When You’re Expecting. If you’re considering law school, you read One L. And if you’re thinking about working for yourself, you read Free Agent Nation—Daniel Pink’s contemporary classic about leaving the corporate rat race.

Widely acclaimed for its engaging style and provocative perspective,Free Agent Nation has helped thousands transform their working lives. Now the paperback edition of this business bestseller features an all-new section: a comprehensive 30-page resource guide that explains the basics of working for yourself (how to get started, where to find health insurance, how to market yourself) and includes 101 Free Agent Survival Tips culled from successful solo workers nationwide. Hip and hopeful, Free Agent Nation will change and your thinking – and maybe even change your life. Read it today to free yourself tomorrow.
Free: The Future of a Radical Price
Chris Anderson The New York Times bestselling author heralds the future of business in Free.

In his revolutionary bestseller, The Long Tail, Chris Anderson demonstrated how the online marketplace creates niche markets, allowing products and consumers to connect in a way that has never been possible before. Now, in Free, he makes the compelling case that in many instances businesses can profit more from giving things away than they can by charging for them. Far more than a promotional gimmick, Free is a business strategy that may well be essential to a company's survival.

The costs associated with the growing online economy are trending toward zero at an incredible rate. Never in the course of human history have the primary inputs to an industrial economy fallen in price so fast and for so long. Just think that in 1961, a single transistor cost $10; now Intel's latest chip has two billion transistors and sells for $300 (or 0.000015 cents per transistor—effectively too cheap to price). The traditional economics of scarcity just don't apply to bandwidth, processing power, and hard-drive storage.

Yet this is just one engine behind the new Free, a reality that goes beyond a marketing gimmick or a cross-subsidy. Anderson also points to the growth of the reputation economy; explains different models for unleashing the power of Free; and shows how to compete when your competitors are giving away what you're trying to sell.

In Free, Chris Anderson explores this radical idea for the new global economy and demonstrates how this revolutionary price can be harnessed for the benefit of consumers and businesses alike.
Further Up the Organization: How Groups of People Working Together for a Common Purpose Ought to Conduct Themselves for Fun and Profit
Robert Townsend By the author of "Up the Organization".
The Gamesman
Michael MacCoby Advertised as the book to read to understand the workings of the corporations of the 70's. It describes the way to reach the top of the ladder.
Get It All Done and Still Be Human: A Personal Time Management Workshop
Tony Fanning, Robbie Fanning
Getting Organized: Time and Paperwork
Stephanie Winston
Getting Things Done: The Art of Stress-Free Productivity
David Allen With first-chapter allusions to martial arts, "flow," "mind like water," and other concepts borrowed from the East (and usually mangled), you'd almost think this self-helper from David Allen should have been called Zen and the Art of Schedule Maintenance.

Not quite. Yes, Getting Things Done offers a complete system for downloading all those free-floating gotta-do's clogging your brain into a sophisticated framework of files and action lists—all purportedly to free your mind to focus on whatever you're working on. However, it still operates from the decidedly Western notion that if we could just get really, really organized, we could turn ourselves into 24/7 productivity machines. (To wit, Allen, whom the New Economy bible Fast Company has dubbed "the personal productivity guru," suggests that instead of meditating on crouching tigers and hidden dragons while you wait for a plane, you should unsheathe that high-tech saber known as the cell phone and attack that list of calls you need to return.)

As whole-life-organizing systems go, Allen's is pretty good, even fun and therapeutic. It starts with the exhortation to take every unaccounted-for scrap of paper in your workstation that you can't junk, The next step is to write down every unaccounted-for gotta-do cramming your head onto its own scrap of paper. Finally, throw the whole stew into a giant "in-basket"

That's where the processing and prioritizing begin; in Allen's system, it get a little convoluted at times, rife as it is with fancy terms, subterms, and sub-subterms for even the simplest concepts. Thank goodness the spine of his system is captured on a straightforward, one-page flowchart that you can pin over your desk and repeatedly consult without having to refer back to the book. That alone is worth the purchase price. Also of value is Allen's ingenious Two-Minute Rule: if there's anything you absolutely must do that you can do right now in two minutes or less, then do it now, thus freeing up your time and mind tenfold over the long term. It's commonsense advice so obvious that most of us completely overlook it, much to our detriment; Allen excels at dispensing such wisdom in this useful, if somewhat belabored, self-improver aimed at everyone from CEOs to soccer moms (who we all know are more organized than most CEOs to start with). —Timothy Murphy
Getting Together: Building Relationships As We Negotiate
Roger Fisher, Scott Brown As a sequel and complement to Getting to Yes, Fisher offers a practical, straightforward approach to the long-range problem of sustaining relationships that can deal with difficulties as they arise.
Getting to Yes: Negotiating Agreement Without Giving In
Roger Fisher, William L. Ury, Bruce Patton This is by far the best thing I've ever read about negotiation. It is equally relevant for the individual who would like to keep his friends, property, and income and the statesman who would like to keep the peace. —John Kenneth Galbraith.
Go Put Your Strengths to Work: 6 Powerful Steps to Achieve Outstanding Performance
Marcus Buckingham Beginning with the million-copy bestsellers First, Break All the Rules and Now, Discover Your Strengths, Marcus Buckingham jump-started the strengths movement that is now sweeping the work world, from business to government to education. Now that the movement is in full swing, Buckingham's new book answers the ultimate question: How can you actually apply your strengths for maximum success at work?

Research data show that most people do not come close to making full use of their assets at work — in fact, only 17 percent of the workforce believe they use all of their strengths on the job. Go Put Your Strengths to Work aims to change that through a six-step, six-week experience that will reveal the hidden dimensions of your strengths. Buckingham shows you how to seize control of your assets and rewrite your job description under the nose of your boss. You will learn:

• Why your strengths aren't "what you are good at" and your weaknesses aren't "what you are bad at."

• How to use the four telltale signs to identify your strengths.

• The simple steps you can take each week to push your time at work toward those activities that strengthen you and away from those that don't.

• How to talk to your boss and your colleagues about your strengths without sounding like you're bragging and about your weaknesses without sounding like you're whining.

• The fifteen-minute weekly ritual that will keep you on your strengths path your entire career.

With structured exercises that will become part of your regular workweek and proven tactics from people who have successfully applied the book's lessons, Go Put Your Strengths to Work will arm you with a radically different approach to your work life. As part of the book's program you'll take an online Strengths Engagement Track, a focused and powerful gauge that has proven to be the best way to measure the level of engagement of your strengths or your team's strengths. You can also download the first two segments of the renowned companion film series Trombone Player Wanted.

Go Put Your Strengths to Work will open up exciting uncharted territory for you and your organization. Join the strengths movement and thrive.
Goal Analysis
Robert F. Mager
Good to Great: Why Some Companies Make the Leap... and Others Don't
Jim Collins The Challenge
Built to Last, the defining management study of the nineties, showed how great companies triumph over time and how long-term sustained performance can be engineered into the DNA of an enterprise from the verybeginning.

But what about the company that is not born with great DNA? How can good companies, mediocre companies, even bad companies achieve enduring greatness?

The Study
For years, this question preyed on the mind of Jim Collins. Are there companies that defy gravity and convert long-term mediocrity or worse into long-term superiority? And if so, what are the universal distinguishing characteristics that cause a company to go from good to great?

The Standards
Using tough benchmarks, Collins and his research team identified a set of elite companies that made the leap to great results and sustained those results for at least fifteen years. How great? After the leap, the good-to-great companies generated cumulative stock returns that beat the general stock market by an average of seven times in fifteen years, better than twice the results delivered by a composite index of the world's greatest companies, including Coca-Cola, Intel, General Electric, and Merck.

The Comparisons
The research team contrasted the good-to-great companies with a carefully selected set of comparison companies that failed to make the leap from good to great. What was different? Why did one set of companies become truly great performers while the other set remained only good?

Over five years, the team analyzed the histories of all twenty-eight companies in the study. After sifting through mountains of data and thousands of pages of interviews, Collins and his crew discovered the key determinants of greatness — why some companies make the leap and others don't.

The Findings
The findings of the Good to Great study will surprise many readers and shed light on virtually every area of management strategy and practice. The findings include: Level 5 Leaders: The research team was shocked to discover the type of leadership required to achieve greatness.The Hedgehog Concept (Simplicity within the Three Circles): To go from good to great requires transcending the curse of competence.A Culture of Discipline: When you combine a culture of discipline with an ethic of entrepreneurship, you get the magical alchemy of great results. Technology Accelerators: Good-to-great companies think differently about the role of technology.The Flywheel and the Doom Loop: Those who launch radical change programs and wrenching restructurings will almost certainly fail to make the leap.

“Some of the key concepts discerned in the study,” comments Jim Collins, "fly in the face of our modern business culture and will, quite frankly, upset some people.”

Perhaps, but who can afford to ignore these findings?
Google Hacks: Tips & Tools for Finding and Using the World's Information
Rael Dornfest, Paul Bausch, Tara Calishain Everyone loves Google, and it's the first place many people turn to locate information on the Internet. There's a big gap, though, between knowing that you can use Google to get advance information on your blind date and having a handle on the considerable roster of fact-finding tools that the site makes available. Google Hacks reveals—and documents in considerable detail—a large collection of Google capabilities that many readers won't have even been aware of. Want to find the best price on a pair of leg warmers? Try the Froogle price-searcher that's hidden within the Google site. Interested in finding weblog commentary about a particular subject? Tara Calishain and Rael Dornfest call your attention to the special Google syntaxes for that purpose. This book makes it clear that there's lots more to the Google site than typing in a few keywords and trusting the search engine to yield useful results.

If you're a programmer—or even just familiar with a HTML or a scripting language—Google opens up even further. A large part of Google Hacks concerns itself with the Google API (the collection of capabilities that Google exposes for use by software) and other programmers' resources. For example, the authors include a simple Perl application that queries the Google engine with terms specified by the user. They also document XooMLe, which delivers Google results in XML form. In brief, this is the best compendium of Google's lesser-known capabilities available anywhere, including the Google site itself. —David Wall

Topics covered: How to get the most from the Google search engine by using its Web-accessible features (including product searches, image searches, news searches, and newsgroup searches) and the large collection of desktop-resident toolbars available, as well as its advanced search syntax. Other sections have to do with programming with the Google API and simple "scrapes" of results pages, while further coverage addresses how to get your Web page to feature prominently in Google keyword searches.
Greasemonkey Hacks
Mark Pilgrim
Guerrilla Marketing, 4th edition: Easy and Inexpensive Strategies for Making Big Profits from Your SmallBusiness
Jay Conrad Levinson When Guerrilla Marketing was first published in 1983, Jay Levinson revolutionized marketing strategies for the small-business owner with his take-no-prisoners approach to finding clients. Based on hundreds of solid ideas that really work, Levinson’s philosophy has given birth to a new way of learning about market share and how to gain it. In this completely updated and expanded fourth edition, Levinson offers a new arsenal of weaponry for small-business success including

* strategies for marketing on the Internet (explaining when and precisely how to use it)

* tips for using new technology, such as podcasting and automated marketing

* programs for targeting prospects and cultivating repeat and referral business

* management lessons in the age of telecommuting and freelance employees

Guerrilla Marketing is the entrepreneur’s marketing bible — and the book every small-business owner should have on his or her shelf.
The Hacker Ethic
Pekka Himanen You may be a hacker and not even know it. Being a hacker has nothing to do with cyberterrorism, and it doesn’t even necessarily relate to the open-source movement. Being a hacker has more to do with your underlying assumptions about stress, time management, work, and play. It’s about harmonizing the rhythms of your creative work with the rhythms of the rest of your life so that they amplify each other. It is a fundamentally new work ethic that is revolutionizing the way business is being done around the world.

Without hackers there would be no universal access to e-mail, no Internet, no World Wide Web, but the hacker ethic has spread far beyond the world of computers. It is a mind-set, a philosophy, based on the values of play, passion, sharing, and creativity, that has the potential to enhance every individual’s and company’s productivity and competitiveness. Now there is a greater need than ever for entrepreneurial versatility of the sort that has made hackers the most important innovators of our day. Pekka Himanen shows how we all can make use of this ongoing transformation in the way we approach our working lives.
The Happiness Project: Or, Why I Spent a Year Trying to Sing in the Morning, Cle
Gretchen Rubin
Head First HTML with CSS & XHTML
Eric Freeman, Elisabeth Freeman Today, serious Web pages use HTML and XHTML to structure their content and CSS for style and presentation. You need a book that understands how to incorporate everything correctly. Head First HTML with CSS & XHTML explains the fundamentals of HTML, XHTML, topics like web color, and CSS properties. In this book, pictures and step-by-step instructions explain how to build great-looking, standards-compliant web sites.

The Road to Programming is Sometimes Paved with Web Pages
By Elisabeth Robson

I am often asked how I first got started in programming. Recently, I was interviewed by Girls Gone Geek, a weekly podcast on technology from a women's perspective, and they asked if I got started by creating web sites. The Girls clearly have no idea how old I am! (Shhh...) I actually started programming long before the Web was a twinkle in Tim Berners-Lee's eye, but their question got me thinking, and I realized that creating a web site is a good way to get started on your way to programming.

Now, you might be thinking, "Writing HTML and CSS is not the same thing as programming", and that's technically true. But once you've put together a basic web page, you'll have learned a lot about how the web works under the covers, and you'll be able to tackle some simple programming concepts. The next logical step is to learn a bit of JavaScript, so you can create some cool effects on your web page. Before you know it, you'll be learning Ajax, and then a server side programming language like PHP or Java, and then you'll need a database, so you'll learn some SQL... and ta da! You're a web programmer. I work with several people who have taken an interesting path to programming. One friend has an advanced degree in music and is now a business data analysis expert; another started out wanting to be a farmer, became a web application programmer, and is now a serious Java programmer.

For those of you who have no interest in the mechanics of web pages, there are lots of programs out there, like Adobe Dreamweaver and Microsoft Expression, that will help you create a web page without having to know how HTML and CSS really work. But if you want to know what's happening under the covers so you can learn about how web pages really work, and eventually write some JavaScript and do more advanced programming, I definitely recommend writing your own HTML and CSS from scratch. You can use a simple editor like TextEdit (on the Mac) or TextPad (on Windows). No need for anything fancy.

Another advantage to writing HTML and CSS yourself is that you can always write your web pages using the most current standards. When we wrote Head First HTML with CSS & XHTML, HTML 4.01, CSS 2, and XHTML 1.0 were the most current and best supported versions of these technologies, and in fact they still are. But standards development is inching along and before too long, HTML 5, CSS 3 and XHTML 2.0 will be launched and supported by browsers. If you stay up to date with these standards, you're likely to be writing far better code than programs like Dreamweaver or Expression do.

Once the new standards for HTML, CSS and XHTML are nailed down a bit more, we'll update Head First HTML with CSS & XHTML to include some of the cool new features. HTML 5 will be more strict than HTML 4 was, but it's designed to be backwards compatible with older browsers, so you will be able to convert your HTML 4 pages to HTML 5 web pages without worrying too much about breaking them in older browsers. (However, always keep in mind that there is no substitute for lots of testing!)

In the meantime, you can write HTML 4.01, CSS 2 and XHTML 1 knowing that these standards will be the most current and the best supported for quite a while. When the new standards are released and supported by browsers, we'll help you sort through it all so you can focus on creating great web pages and building up your web skills. And once you get the hang of some of these web page skills, you might very well find yourself wanting to move from creating web pages to programming.
Head First Pmp: A Brain-Friendly Guide to Passing the Project Management Professional Exam
Jennifer Greene PSE, Andrew Stellman, Greene Jennifer, Stellman Andrew Learn the latest principles and certification objectives in The PMBOK Guide, Fourth Edition, in a unique and inspiring way with Head First PMP . The second edition of this book helps you prepare for the PMP certification exam using a visually rich format designed for the way your brain works. You'll find a full-length sample exam included inside the book.

More than just proof of passing a test, a PMP certification means that you have the knowledge to solve most common project problems. But studying for a difficult four-hour exam on project management isn't easy, even for experienced project managers. Drawing on the latest research in neurobiology, cognitive science, and learning theory, Head First PMP offers you a multi-sensory experience that helps the material stick, not a text-heavy approach that puts you to sleep.

This book will help you:

Learn PMP's underlying concepts to help you understand the PMBOK principles and pass the certification exam with flying colorsGet 100% coverage of the latest principles and certification objectives in The PMBOK Guide, Fourth Edition, including two new processes: Collect Requirements and Identify StakeholdersMake use of a thorough and effective preparation guide with hundreds of practice questions and exam strategiesExplore the material through puzzles, games, problems, and exercises that make learning easy and entertaining

Head First PMP puts project management principles into context to help you understand, remember, and apply them — not just on the exam, but also on the job.
Head First Web Design
Ethan Watrall, Jeff Siarto Want to know how to make your pages look beautiful, communicate your message effectively, guide visitors through your website with ease, and get everything approved by the accessibility and usability police at the same time? Head First Web Design is your ticket to mastering all of these complex topics, and understanding what's really going on in the world of web design. Whether you're building a personal blog or a corporate website, there's a lot more to web design than div's and CSS selectors, but what do you really need to know? With this book, you'll learn the secrets of designing effective, user-friendly sites, from customer requirements to hand-drawn storyboards all the way to finished HTML and CSS creations that offer an unforgettable online presence. Your time is way too valuable to waste struggling with new concepts. Using the latest research in cognitive science and learning theory to craft a multi-sensory learning experience, Head First Web Design uses a visually rich format specifically designed to take advantage of the way your brain really works.
Heart At Work
Jacqueline Miller, Jack Canfield The coauthor of Chicken Soup for the Soul provides a collection of inspirational stories, personal testimonies, and proven strategies from America's top business leaders on how to foster the self-esteem the empowers and motivates people to do their best. 100,000 first printing. $100,000 ad/promo.
Hire Me, Inc.: Package Yourself to Get Your Dream Job
Roy J. Blitzer Comprehensive job search guide with an entrepreneurial twist

This innovative book helps you think of yourself as owning your own company— positioning yourself as the sole product. Hire Me, Inc. puts you in charge of marketing yourself through all phases of the job search. The cover letter presents the “product” and demonstrates its competitive advantage. Business cards and resumes brand the applicant. The interview is the sales pitch. It’s a whole new concept of how you can present yourself—as a special commodities the hiring organization must have. This theme is carried through the entire job search process, from researching job openings and attending job fairs, to applying and interviewing, to negotiating the final offer. Exercises and activities make this book interactive.
How to Develop Self-Confidence
Dale carnegie
How to Use Flickr: The Digital Photography Revolution
Richard Giles Looking for a unique and creative place to store, organize, search, and securely share your digital photographs? Welcome to Flickr - a revolution in digital photography! How to Use Flickr: The Digital Photography Revolution is your one-stop guide to the capabilities of Flickr. All the basic Flickr features are presented, including how to create and set up your account and profile and how to upload your photos. Later chapters detail more advanced Flickr features such as how to organize your collection, share your photos, utilize print services, and get involved in the Flickr community. Once you're accustomed to Flickr, you'll learn to take advantage of cool capabilities such as publishing your photos to a weblog, uploading photos with a camera phone, and using Flickr with other useful applications. More than just a how-to guide, this book features interesting anecdotes, interviews, tips, and real-life photos and examples from actual Flickr users. Get ready to embrace and share the Flickr revolution!
How to Win Friends & Influence People
Dale Carnegie, Dorothy Carnegie Millions of people around the world have - and continue to - improve their lives based on the teachings of Dale Carnegie. In "How to Win Friends and Influence People", Carnegie offers practical advice and techniques, in his exuberant and conversational style, for how to get out of a mental rut and make life more rewarding. His advice has stood the test of time and will teach you how to: make friends quickly and easily; increase your popularity; win people to your way of thinking; enable you to win new clients and customers; become a better speaker and a more entertaining conversationalist; and, arouse enthusiasm among your colleagues. This book will turn around your relationships and improve your dealings with all the people in your life.
Human Resource Skills for the Project Manager: The Human Aspects of Project Management, Volume 2
Vijay K. Verma
Hypercard Stack Design Guidelines
Inc. Apple Computer Designers will find this book to be an invaluable guide to creating stacks that fit Apple's standard HyperCard interface. Individual chapters cover graphics, buttons, text, sound, stack structure and the user interface.
I'm on LinkedIn, Now What??? A Guide to Getting the Most Out of LinkedIn
Jason Alba I'm on LinkedIn — Now What??? is a book designed to help you get the most out this popular business networking site. With over 12 million members there is a lot of potential to find and develop relationships to help in your business and personal life, but many professionals find themselves wondering what to do once they signup. This book explains the different benefits of the system and recommends best practices so that you can get the most out of LinkedIn.

If you are a professional interested in advancing your career, increasing your business or expanding your opportunities through relationships, this book is for you. It helps you understand and develop an effective online social networking strategy with LinkedIn.

The reader will walk away with 1) an understanding of LinkedIn and why they should use it;2) a set of best practices and tips to get started and keep moving, and 3) an understanding of how LinkedIn fits into their networking and career strategy
IT Risk: Turning Business Threats into Competitive Advantage
George Westerman, Richard Hunter Are you exposing your business to IT risk, and leaving profit opportunities on the table? You might be if you are managing your IT risk using more traditional approaches. IT Risk, a new book based on research conducted by MIT s Center for Information Systems Research and Gartner, Inc., helps companies focus on the most pressing risks and leverage the upside that comes with vigilance.

Traditionally, managers have grouped technology risk and funding into silos. IT Risk outlines a new model for integrated risk management, which identifies three core areas you can develop to eliminate the problems that silo strategies create. The authors also offer specific ways to make the most of your new found advantage. And because IT risk is the responsibility of all senior executives not just CIOs this book describes the tools and practices in language that general managers can understand and use.

Named a top-ten managerial book of 2007 by CIO Insight magazine
Imagineering
Michael, Ph. D. LeBoeuf
An Inconvenient Truth: The Planetary Emergency of Global Warming and What We Can Do About It
Al Gore Removes greasy film and water marks. Resists fingerprints and streaking. Preserves the surface against deterioration. Also works on formica, porcelain, fiberglass, enamel, plastic, leather and furniture. USDA Classification A7. Four cans per case. (Cannot ship UPS.)
Information Rules: A Strategic Guide to the Network Economy
Carl Shapiro, Hal R. Varian In a marketplace that depends so thoroughly on cutting-edge information technology, can classic economic principles still offer any real strategic value? Yes! say Carl Shapiro and Hal Varian. In Information Rules, they reveal that many conventional economic concepts can provide the insight and understanding necessary to succeed in the information age. Shapiro and Varian argue that if managers seriously want to develop effective strategies for competing in the new economy, they must understand the fundamental economics of information technology. Whether information takes the form of software code or recorded music, is published in a book or magazine, or even posted on a website, managers must know how to evaluate the consequences of pricing, protecting, and planning new versions of information products, services, and systems. The first book to distill the economics of information and networks into practical business strategies, Information Rules is a guide to the winning moves that can help business leaders-from writers, lawyers, and finance professionals to executives in the entertainment, publishing, and hardware and software industries—navigate successfully through the information economy.
Internet: The Complete Reference, Millennium Edition
Margaret Levine Young Master the Internet Universe. Prepare yourself for the Internet millennium with Internet: The Complete Reference, Millennium Edition, by Margaret Levine Young. This netizen's bible puts you in charge of everything the Internet has to offer—from basic e-mail to hyper-secure Web commerce. It shows you how to get the most out of Netscape Navigator and Internet Explorer...create advanced Web pages with graphics...transfer files...take advantage of voice and video conferencing...even register your own domain name. Keep this unmatched resource at your keyboard to: Become an instant expert on Microsoft FrontPage, e-commerce, push technology, and real-time audio and video streaming; Connect to the Internet using such high-speed technologies as cable modems, ISDN, and ADSL; Quickly and safely download and install software from the Web; Increase your Web enjoyment—and profit—with chat sessions, conferences, subscriptions, and newsgroups; And much, much more.
Introduction to Professional Engineering in Canada
Gordon C. Andrews, J. Dwight Aplevich, Roydon A. Fraser, Herbert C. Ratz
It's All Too Much: An Easy Plan for Living a Richer Life with Less Stuff
Peter Walsh When you think of what it will take to clean your house, are you so overwhelmed you throw up your hands and cry, "It's all too much"? Do you dream of having a closet where your clothes aren't crammed in so tightly that you can actually get to them? Is your basement filled with boxes of precious family mementos you haven't opened in ten years but are too afraid to toss? Are your kitchen counters overrun with appliances you've never used? Do your kids play in the living room because there's no room left in their playroom? If somewhere along the way you've simply lost the ability to keep your home organized and clutter-free, then It's All Too Much has the solution you've been searching for.

Peter Walsh, the organizational guru from TLC's hit show Clean Sweep, understands how easy it is for clutter to creep into your life and how hard it is to get rid of it. In It's All Too Much, he shares his proven system for letting go of your emotional and physical clutter so that you can create a happier, more stress-free home and life. At last, here is a system for managing your clutter, regaining control, and living the life you imagine for yourself.

Peter has helped clients from every walk of life. With his trademark humor and insight, Peter guides you step-by-step through the very charged process of decluttering your home, organizing your possessions, and reclaiming your life. Going way beyond color-coded boxes and storage bin solutions, It's All Too Much shows you how to reexamine your priorities and let go of the things that are weighing you down. Clearly and simply, Peter gives you the courage you need to go through your home, room by room — even possession by possession — and honestly assess what adds to your quality of life and what's keeping you from living the life of your dreams.

Filled with real-life examples and advice for homes of all sizes and personalities, It's All Too Much will set you free from the emotional baggage that goes along with clutter and help you lead a fuller, richer life with less stuff.
JavaScript Bible, Fifth Edition
Danny Goodman, Michael Morrison * This new edition of the definitive guide to JavaScript has been revamped to cover the latest browsers, language updates, extensions, and JavaScript standards
* Part tutorial and part reference, the book serves as a learning tool for building new JavaScript skills and a detailed reference for seasoned JavaScript developers
* Danny Goodman's exclusive interactive workbench, The Evaluator, makes it easy to master JavaScript and DOM concepts
* Offers deployment strategies that best suit the user's content goals and target audience
* Bonus CD-ROM is packed with advanced content for the reader who wants to go an extra step
JavaScript for the World Wide Web, Third Edition
Tom Negrino, Dori Smith JavaScript for the World Wide Web: Visual QuickStart Guide, Third Edition is the book for people who already know how to build Web pages with HTML, and are ready to take the next step in making their sites more interesting and exciting. With an easy, step-by-step approach and loads of useful illustrations, readers learn to use JavaScript to liven up their pages with dynamic images and smart forms. They'll learn to control browsers; detect which browser or plug-ins the user has and automatically take action; use JavaScript to create and manipulate windows, and much more.
Javascript Cookbook
Yosef Cohen JavaScript Cookbook offers a conversational and painless introduction to JavaScript, the scripting language supported by Netscape's Navigator browser and Microsoft's Internet Explorer. Suited for novice programmers who want to add basic interactivity to their Web pages, JavaScript Cookbook also includes complete references to JavaScript objects, methods, and events and can be used as a handy reference. The final section of the book shows JavaScript in action, showing how to build a form and how to confirm the validity of a user's entries.
Jump Start Your Brain
Doug Hall Doug Hall shares his astonishingly effective ways to enhance day-to-day thinking and find creative answers to real-life and business problems. Jump Start Your Brain is filled with the practical, tactical advice he uses in his corporate seminars.
The Knack: How Street-Smart Entrepreneurs Learn to Handle Whatever Comes Up
Norm Brodsky, Bo Burlingham Two of Inc. magazine’s hugely popular columnists show how small-business people can deal with all kinds of tricky situations.

People starting out in business tend to seek step-by-step formulas or specific rules, but in reality there are no magic bullets. Rather, says veteran entrepreneur Norm Brodsky, there’s a mentality that helps street-smart people solve problems and pursue opportunities as they arise. He calls it “the knack,” and it has made all the difference to the eight successful start-ups of his career.

Brodsky explores this mind-set every month in Inc. magazine, in the hugely popular column he co-writes with journalist and author Bo Burlingham (best known for his acclaimed book Small Giants). In both their column and now their book, they tell stories about real companies facing real challenges, and show readers how to apply “the knack” to their own businesses.

Brodsky and Burlingham offer essential advice such as:

• Follow the numbers—that’s the best way to spot problems before they become life threatening
• Keep focusing on your real goal—it’s amazingly easy to get sidetracked by secondary concerns
• Don’t get so close to the problem that you lose all perspective Brodsky and Burlingham prove that street smarts and business acumen can be within any entrepreneur’s reach.
Learn to Bounce: From a high-tech layoff to your ideal work
Anita Caputo, Lee Wallace What happens when the industry leaves you, as opposed to you leaving the industry? When the bottom dropped out of the high-tech industry globally in mid-2000, tens of thousands of highly skilled and experienced workers at all levels found themselves out of work. A swell of high-value talent and experience suddenly had no productive outlet in a market that offered few, if any, jobs. Yet, in the midst of one of the most devastating industry downturns of the modern age, in a job market that was fraught with frustration, some individuals did find work not just any job, but work that fit them well. They bounced back with great success and their stories offer encouragement, inspiration and solid advice to job hunters everywhere. They did it. You can do it. Learn to Bounce will inspire you. It will resurrect your creative juices. It will validate the emotional stages you go through, and will revive your innovative thinking. It will lead you to take the actions that will better serve you actions that will enable you to find your ideal work.
Learn to Program
Chris Pine It's now easier to learn to write your own computer software than it has ever been before. Now everyone can learn to write programs for themselves—no previous experience is necessary. Chris Pine takes a thorough, but light-hearted approach that teaches you how to program with a minimum of fuss or bother. Starting with small, simple one-line programs to calculate your age in seconds, you'll see how to have your webpage send you email, to shuffle your music more intelligently, to rename your photos from your digital camera, and more. You'll learn the same technology used to drive modern dynamic websites and large, professional applications.
Life Is a Verb: 37 Days to Wake Up, Be Mindful, and Live Intentionally
Patti Digh In October 2003, Patti Digh’s stepfather was diagnosed with lung cancer. He died 37 days later. The timeframe made an impression on her. What emerged was a commitment to ask herself every morning: What would I be doing today if I had only 37 days left to live? The answers changed her life and led to this new kind of book. Part meditation, part how-to guide, part memoir, Life is a Verb is all heart.

Within these pages—enhanced by original artwork and wide, inviting margins ready to be written in—Digh identifies six core practices to jump-start a meaningful life: Say Yes, Trust Yourself, Slow Down, Be Generous, Speak Up, and Love More. Within this framework she supplies 37 edgy, funny, and literary life stories, each followed by a “do it now” 10-minute exercise as well as a practice to try for 37 days—and perhaps the rest of your life.
Linchpin: Are You Indispensable?
Seth Godin "The only way to get what you're worth is to stand out, to exert emotional labor, to be seen as indispensable, and to produce interactions that organizations and people care deeply about."

In bestsellers such as Purple Cow and Tribes, Seth Godin taught readers how to make remarkable products and spread powerful ideas. But this book is different. It's about you - your choices, your future, and your potential to make a huge difference in whatever field you choose.

There used to be two teams in every workplace: management and labor. Now there's a third team, the linchpins. These people invent, lead (regardless of title), connect others, make things happen, and create order out of chaos. They figure out what to do when there's no rule book. They delight and challenge their customers and peers. They love their work, pour their best selves into it, and turn each day into a kind of art.

Linchpins are the essential building blocks of great organizations. Like the small piece of hardware that keeps a wheel from falling off its axle, they may not be famous but they're indispensable. And in today's world, they get the best jobs and the most freedom.

Have you ever found a shortcut that others missed? Seen a new way to resolve a conflict? Made a connection with someone others couldn't reach? Even once? Then you have what it takes to become indispensable, by overcoming the resistance that holds people back. Linchpin will show you how to join the likes of...

*Keith Johnson, who scours flea markets across the country to fill Anthropologie stores with unique pieces.
*Marissa Mayer, who keeps Google focused on the things that really matter.
*Jason Zimdars, a graphic designer who got his dream job at 37signals without a résumé.
*David, who works at Dean and Deluca coffeeshop in New York. He sees every customer interaction as a chance to give a gift and is cherished in return.

As Godin writes, "Every day I meet people who have so much to give but have been bullied enough or frightened enough to hold it back. It's time to stop complying with the system and draw your own map. You have brilliance in you, your contribution is essential, and the art you create is precious. Only you can do it, and you must."
Living on the Fault Line : Managing for Shareholder Value in the Age of the Internet
Geoffrey A. Moore Geoffrey Moore's first two books, Crossing the Chasm and Inside the Tornado, were gospel to a generation of high-tech managers. The challenge those books addressed was how to market and sell according to what he called the "Technology Adoption Life Cycle." In Living on the Fault Line, Moore takes his message to a very different group of execs, those who have never had to worry about marketing technology but who now face the biggest and most disruptive technology life cycle of all—the Internet.

Moore contends the Internet has changed everything, and he means it. As many companies are now discovering, market share is worth more than earnings; virtual integration trumps vertical integration; and the IT department, once relegated to a stuffy back office, is no longer "about the business—it is the business." The best proxy of a company's success? Try its stock price. Moore writes, "Stock price is in effect an information system about competitive advantage, it can help you sort through which markets to attack, which strategies to pursue, which partners to endorse, and which tactics to execute.... Capital, in other words, flows to competitive advantage and abandons competitive disadvantage."

For some, Moore's prescriptions may seem over the top. But those grappling for a handhold on the Internet economy will find much to ponder here. For example, managers faced with a scarcity of time and resources will find his analysis of core and context a powerful prism to manage by. He defines "core" as activities that differentiate a company in the marketplace and thereby drive its stock price. "Context" is simply everything else the company already does. His suggestion: assign your best people to the core and outsource as much of the context as possible.

If you've enjoyed Moore's previous work, you'll find Living on the Fault Line a must. If you've never read Moore before, get this on your bookshelf before your competition does. Engaging and highly readable, this one's a keeper. —Harry C. Edwards
Long Tail, The, Revised and Updated Edition: Why the Future of Business is Selling Less of More
Chris Anderson The New York Times bestseller that introduced the business world to a future that's already here—now in paperback with a new chapter about Long Tail Marketing and a new epilogue.

Winner of the Gerald Loeb Award for Best Business Book of the Year

In the most important business book since The Tipping Point, Chris Anderson shows how the future of commerce and culture isn't in hits, the high-volume head of a traditional demand curve, but in what used to be regarded as misses—the endlessly long tail of that same curve.

"It belongs on the shelf between The Tipping Point and Freakonomics."
—Reed Hastings, CEO, Netflix

"Anderson's insights . . . continue to influence Google's strategic thinking in a profound way."

—Eric Schmidt, CEO, Google

"Anyone who cares about media . . . must read this book."

—Rob Glaser, CEO, RealNetworks
Mac OS X Power Tools, Second Edition
Dan Frakes, Sybex The book that Macintosh industry experts rave about, Mac OS X Power Tools, has been completely updated for version 10.3, Panther. If you want to go beyond the basics, this unique book provides extensive background information on the hows and whys of the OS, and then shows you how to get the most out of it through specific examples. Author Dan Frakes walks you through step-by-step instructions on how to customize, optimize, and maintain your Mac OS X system—better, faster, and more simply. Topic coverage includes customization, networking, security, file sharing, Unix, the latest features, extending OS X with third-party software, and much more.
Mac OS X Security
Bruce Potter, Preston Norvell, Brian Wotring Mac OS X now operates on a UNIX engine. As such it is much more powerful than previous operating systems. It is now a multitasking, multithreaded, multi-user, and multiprocessor system with enhanced interoperability with other systems. Along with that increased power comes increased security vulnerability. Part I introduces readers to the basics of OS X security. Part II addresses system security beginning at the client workstation level. This section addresses UNIX-specific information such as permissions, executables, and network protocols and the related security concerns. Part III covers network security. The chapters in this section will cover security for internet services, file sharing, and network protection systems. Part IV addresses enterprise security using a variety of tools (Kerberos, NetInfo, and Rendezvous) as well as workstation configurations to illustrate how OS X Server and OS X inter-operate. The final section addresses auditing and forensics and what to do when an OS X network is compromised. This section teaches readers to audit systems painlessly and effectively and how to investigate and handle incidents.
Mac OS X Tiger Unleashed
John Ray, William C. Ray A best-seller that once showed you how to reign in a panther can now show you how to tame a Tiger. Mac OS X Tiger Unleashed is the most comprehensive guide to unlocking the full power of Mac OS X Tiger that you can find. Written by Unix/BSD experts and Mac users, John Ray and William C. Ray, you will go inside the Mac OS X Tiger operating system and the underlying BSD environment. In-depth background coverage and useful hands-on lessons will help you understand the changes with the new version and master the new features. Lessons include: Working with files and applicationsRunning classic Mac OS applicationsNative utilities and applicationsIntalling third-party applicationsThird-party BSD command-line applicationsConfiguring the system using BSD utilitiesRemote administrationServing a Windows networkRoutine maintenanceLearn to deal with the most trouble-prone aspects of the Mac OS X Tiger user interface and how to exploit the new features to get the most out of your system with Mac OS X Tiger Unleashed.
Mac OS X Unix 101 Byte-Sized Projects
Adrian Mayo Unix is no longer someone else's OS. With Mac OS X built on top of it, Unix is becoming a household name, and more and more Mac users are ready to take it on. This book is for them!

Based on a popular series of Unix tips, this book promises to deliver what most other Unix guides fail to: comprehensive tutorials and instruction on specific Unix subjects, commands, and projects, not just a handy reference guide. Arranged into 101 mini tutorials in 11 key technology areas, this book provides all the tricks, techniques, and training that you need to understand how the system works and start using it immediately. You will quickly learn the basics to working with the Unix command line as well as work on specific tutorials/exercises, including: browsing and searching the directory file-system; viewing, searching, and processing file content; using text editors; shell scripting; cool commands; and more.
The Mac Xcode 2 Book
Michael E. Cohen, Dennis R. Cohen Learn the code. Astound your friends.

Yours free with every Tiger — a to-die-for package of sophisticated software development tools called Xcode. Whether you're already immersed in soft- ware development or just considering a dip in the programming pool, Xcode lets you create applica- tions, plug-ins, applets, utilities, extensions, and much more. And here, liberally laced with irre- sistible fun facts and foolishness, is a complete crash course in Xcode. You're gonna love it.

Trust us.
* Build your first application right away
* Understand Xcode's built-in compilers, program editor, and debugger
* See how Xcode speaks your favorite language
* Meet the Interface Builder and some classy data modeling tools

"Chock-full of delicious hints, tips, and details. Informative and enjoyable from cover to cover!"
—Mike Rossetti, Staff Engineer, Intuit QuickBooks Mac Engineering Team, ClubMacApp

"You have the makings of a hero, you know . . .

"This is a great time to be a Macintosh programmer. Sure, software developers have always been lionized as the true heroes of society — their movements obsessively tracked in gossip magazines, their achievements recognized in almost obscenely extravagant red-carpet awards telecasts.

"But Apple's own Xcode gives today's programmers unprecedented advantages. Xcode does it all. The system that allows a curious newbie to add a few buttons and menus to an existing AppleScript is the exact same one that Apple uses to build the next version of the Macintosh operating system. Today, we're all playing in either the deep or the shallow end of the same pool. Awesome, isn't it?"
—Andy Ihnatko
The MacIntosh Way
Guy Kawasaki The Macintosh Way is a "take-no-prisoners guide to marketing warfare" says Jean Louis Gasse, founder and president of Be, Inc. Must reading for anyone in the high-tech industry, it is valuable, insightful guide to innovation management and marketing for any industry.
The Macintosh Bible: Thousands of Basic and Advanced Tips, Tricks, and Shortcuts, Logically Orgainized and Fully Indexed
Sharon Zardetto Aker, Arthur Naiman
Macintosh Reader: The Book You'll Love if you Love Your Macintos
Doug Clapp Covers the universe of Macintosh—from Apple's beginning to speculations on Mac's future, with stops along the way for opinions, art, humor, advice, and commentary by the biggest names in the industry.
Made to Stick: Why Some Ideas Survive and Others Die
Chip Heath, Dan Heath Mark Twain once observed, “A lie can get halfway around the world before the truth can even get its boots on.” His observation rings true: Urban legends, conspiracy theories, and bogus public-health scares circulate effortlessly. Meanwhile, people with important ideas–business people, teachers, politicians, journalists, and others–struggle to make their ideas “stick.”

Why do some ideas thrive while others die? And how do we improve the chances of worthy ideas? In Made to Stick, accomplished educators and idea collectors Chip and Dan Heath tackle head-on these vexing questions. Inside, the brothers Heath reveal the anatomy of ideas that stick and explain ways to make ideas stickier, such as applying the “human scale principle,” using the “Velcro Theory of Memory,” and creating “curiosity gaps.”

In this indispensable guide, we discover that sticky messages of all kinds–from the infamous “kidney theft ring” hoax to a coach’s lessons on sportsmanship to a vision for a new product at Sony–draw their power from the same six traits.

Made to Stick is a book that will transform the way you communicate ideas. It’s a fast-paced tour of success stories (and failures)–the Nobel Prize-winning scientist who drank a glass of bacteria to prove a point about stomach ulcers; the charities who make use of “the Mother Teresa Effect”; the elementary-school teacher whose simulation actually prevented racial prejudice. Provocative, eye-opening, and often surprisingly funny, Made to Stick shows us the vital principles of winning ideas–and tells us how we can apply these rules to making our own messages stick.
Making It All Work: Winning at the Game of Work and Business of Life
David Allen The long-awaited follow-up to the New York Times bestseller Getting Things Done.

David Allen’s Getting Things Done hit a nerve and ignited a movement with businesses, students, soccer moms, and techies all the way from Silicon Valley to Europe and Asia. Now, David Allen leads the world on a new path to achieve focus, control, and perspective. Throw out everything you know about productivity— Making It All Work will make life and work a game you can win. For those who have already experienced the clarity of mind from reading Getting Things Done, Making It All Work will take the process to the next level.

David Allen shows us how to excel in dealing with our daily commitments, the unexpected, and the information overload that threatens to drown us. Making It All Work provides an instantly usable, success-building tool kit for staying ahead of the game.

Making It All Work addresses: how to figure out where you are in life and what you need; how to be your own consultant and a CEO of your life; moving from hope to trust in decision-making; when not to set goals; harnessing intuition, spontaneity, and serendipity; and why life is like business and business is like life.

This eagerly awaited follow-up to Getting Things Done is guaranteed to find an audience in today’s competitive business environment and among David Allen’s many fans.
Making Technology Happen: How to Find, Exploit and Manage Innovative Products, Services and Processe
Doyle
Making Things Happen: Mastering Project Management
Scott Berkun In the updated edition of this critically acclaimed and bestselling book, Microsoft project veteran Scott Berkun offers a collection of essays on field-tested philosophies and strategies for defining, leading, and managing projects. Each essay distills complex concepts and challenges into practical nuggets of useful advice, and the new edition now adds more value for leaders and managers of projects everywhere. Based on his nine years of experience as a program manager for Internet Explorer and lead program manager for Windows and MSN, Berkun explains to technical and non-technical readers alike what it takes to get through a large software or web development project. Making Things Happen doesn't cite specific methods, but focuses on philosophy and strategy. Unlike other project management books, Berkun offers personal essays in a comfortable style and easy tone that emulate the relationship of a wise project manager who gives good, entertaining and passionate advice to those who ask. Topics in this new edition include:
How to make things happen
Making good decisions
Specifications and requirements
Ideas and what to do with them
How not to annoy people
Leadership and trust
The truth about making dates
What to do when things go wrongComplete with a new forward from the author and a discussion guide for forming reading groups/teams, Making Things Happen offers in-depth exercises to help you apply lessons from the book to your job. It is inspiring, funny, honest, and compelling, and definitely the one book that you and your team need to have within arm's reach throughout the life of your project. Coming from the rare perspective of someone who fought difficult battles on Microsoft'sbiggest projects and taught project design and management for MSTE, Microsoft's internal best practices group, this is valuable advice indeed. It will serve you well with your current work, and on future projects to come.
Making Time Work for You: A Guidebook to Effective and Productive Time Management
Harold L. Taylor
Making a Living While Making a Difference: Conscious Careers in an Era of Interdependance, Revised Edition
Melissa Everett Making a Living While Making a Difference is a timely and highly informative guide to a working life built on principled choices and an entrepreneurial attitude. It's about greener enterprises and technologies, socially responsible business, innovative nonprofit work, and reinventing government. It's really about putting the pieces together with creativity and hope.

Working people everywhere are realizing that personal success is interconnected with healthy communities and the environment. We are all looking for our unique "creative edge" with work that allows us to make an impact close to home and in the world.

The substantially revised third edition of Making a Living While Making a Difference acknowledges that while the path to finding a life's work that is satisfying, sustainable, and financially feasible is not easy, there are simple steps to follow. An empowering ten-step program includes: Paying attention to what you most care aboutStabilizing your life with regard to time, money, and relationshipsAssessing your core aptitudes and attitudesCultivating the entrepreneurial skills to create the workplace you want, whether or not you are in business for yourself

With dozens of rich personal stories and a thorough look at the options, this is the comprehensive life and work guide for people who care about their communities and the planet.

Melissa Everett is a career counselor, group facilitator, and educator in the field of sustainable development, and is the executive director of Sustainable Hudson Valley.
Management Consulting: A Guide to the Profession
Milan Kubr This guide is a widely recognized reference work on the state of the art of management consulting. It offers an extensive introduction to consulting: its nature, professional standards, intervention methods, behavioural rules, current developments and future perspectives.

Today, the information and knowledge-based economy is constantly creating new opportunities and challenges for consultants, who can find enough work and get well paid for their services, provided they are able to cope with complex and rapidly changing conditions and meet the demands of increasingly sophisticated clients. The whole world of professional services is undergoing profound changes and management and business consultants are no exception. In this climate, consultants must continuously "reinvent themselves". More than ever, learning is a life-long job for consultants. This fourth edition of Management Consulting actively reflects and confronts all these developments and challenges.

At the same time, the entire text has been substantially enhanced and updated. This fourth edition continues to offer practical guidelines, checklists and learning material throughout, serving as an indispensable tool for individuals and organizations wishing to start consulting, become more competent at serving clients or manage consulting firms and assignments more effectively. It also provides a useful guide to essential information and learning sources on professional consulting

New topics covered in this edition include:

e-business consulting
consulting in knowledge management and the use of knowledge management by consultants themselves
total quality management
corporate governance
social role and responsibility of business
company transformation and renewal
public administration
intellectual property
Management: Tasks, Responsibilities, Practices
Peter F. Drucker Management: Tasks, Responsibilities, Practices

Management is an organized body of knowledge. "This book," in Peter Drucker's words, "tries to equip the manager with the understanding, the thinking, the knowledge and the skills for today's and also tomorrow's jobs." This management classic has been developed and tested during more than thirty years of teaching management in universities, in executive programs and seminars and through the author's close work with managers as a consultant for large and small businesses, government agencies, hospitals and schools. Drucker discusses the tools and techniques of successful management practice that have been proven effective, and he makes them meaningful and easily accessible.
The Manager's Role as Coach
William Handricks, Inc. National Press Publications, William Hendricks
Managerial Moxie: The 8 Steps to Empowering Employees and Supercharging Your Company
Lance Secretan A breakthrough business book from the man who, at 27, turned Manpower Limited from a $1 million company to a $100 million giant. Secretan tells how he did it, focusing on teachable and duplicatable concepts that any smart manager and company can follow to achieve success.
Managing With Microsoft Project
Lisa Bucki This modular tutorial teaches Project in a very task-oriented manner, rather than "menu" or "function" orientation. Extensive examples are provided through the use of flow charts and case studies covering a variety of industries. The product focuses on the one best way to accomplish each task without wasting time covering the minutiae and "nerd" details.
Marketing Online for Dummies
Bud E. Smith, Frank Catalano More and more businesses around the world are taking advantage of the Internet to promote a wide range of goods and services to an international online community. Why be left behind in the stampede to get online? Here's a book with all the answers and solutions to marketing your own particular business, large or small, on the Web.

Whether you're using a PC or a Mac, Marketing Online For Dummies covers all the topics you need to know in order to market your products or services over the Internet effectively, efficiently, and successfully, including sound advice and real-world examples on how to Create an online marketing strategy and match your customer base to the online communitySelect the best ISP (Internet Service Provider) and rightsize" your site to suit your own online business needsDesign exciting content to bring customers to your site again and againIncrease traffic and awareness with Internet mailing lists, Listservs, and the latest innovations in Push technologyUse Newsgroups and Online Forums to promote your online siteMarketing Online For Dummies also features a special section of online resources to help you get more information about online marketing. On its bonus CD-ROM, this book also features a great deal of PC and Mac software that you can use for Web browsing, e-mailing, and developing your own online business strategies.
Marketing on the Internet
Jan Zimmerman, Michael Mathiesen Here are proven techniques for maintaining a presence in the cyber marketplace by using bulk E-mail, effective Web site design, and secured customer payment methods. This book includes case studies of businesses that are successfully using these techniques, and it analyzes the reasons for their effectiveness.
Mastering the Requirements Process
Suzanne Robertson, James Robertson Written in an engaging style and relevant for any software analyst or designer, Mastering the Requirements Process provides a powerful and useful guide to defining more complete software requirements that lead to better software overall. It's also filled with innovative advice.

The heart of this book is the authors' Volere Requirements Process Model, a step-by-step guide to gathering your requisites. Throughout this book, the authors use this process to explicate a single case study—a system for a municipality that will optimize the de-icing of roadways during snowy weather. Along the way, the book provides a solid guide to identifying and refining requirements, both functional and nonfunctional (such as performance and ease of use).

There are many excellent ideas in the book, including the notion of fitness for your requirements, which can be later used to track whether the software is successful. The book also wisely separates technology from requirements so that analysts can concentrate on understanding and modeling business problems instead of moving right away to the nuts and bolts of implementation. Even if you don't adopt the Volere model in toto, you can benefit from the concepts of "trawling" (a metaphor for the requirements-gathering process), quality gateways (in which tentative requirements are evaluated for inclusion in a project), and the wise use of patterns to help simplify the process.

Anchored by numerous examples (including many samples of successful requirements), the book provides an appealing mix of new ideas along with a remarkably clear presentation. In short, Mastering the Requirements Process provides useful advice that can make the project specification building phase of the software process easier and more robust. It provides the first steps for improving overall software quality for your organization. —Richard Dragan

Topics covered: Volere Requirements Process Model; project blastoff; determining requirements; user and stakeholders; project constraints; requirements constraints; use cases; business events; adjacent systems; innovation; trawling for requirements: apprenticing, interviews, and videotape; functional and nonfunctional requirements; fit criteria; quality gateways; traceability; prototyping and scenarios; low and high fidelity prototypes; patterns and requirements reuse; improving the requirements gathering process.
Mindmapping: Your Personal Guide to Exploring Creativity and Problem-Solving
Joyce Wycoff Readers can finally break down the blocks that hinder free thinking and discover their vast stores of innovative ideas involving whole-brain thinking techniques presented here. "A no-nonsense, practical guide to help put creative powers to work!"—Michael LeBoeuf, author of Imagineering.
Mindset: The New Psychology of Success
Carol Dweck World-renowned Stanford University psychologist Carol Dweck, in decades of research on achievement and success, has discovered a truly groundbreaking idea–the power of our mindset.

Dweck explains why it’s not just our abilities and talent that bring us success–but whether we approach them with a fixed or growth mindset. She makes clear why praising intelligence and ability doesn’t foster self-esteem and lead to accomplishment, but may actually jeopardize success. With the right mindset, we can motivate our kids and help them to raise their grades, as well as reach our own goals–personal and professional. Dweck reveals what all great parents, teachers, CEOs, and athletes already know: how a simple idea about the brain can create a love of learning and a resilience that is the basis of great accomplishment in every area.

“If you manage any people or if you are a parent (which is a form of managing people), drop everything and read Mindset.”
–Guy Kawasaki, author of The Art of the Start and the blog How to Change the World

"Highly recommended . . . an essential read for parents, teachers [and] coaches . . . as well as for those who would like to increase their own feelings of success and fulfillment.”
–Library Journal (starred review)

“A serious, practical book. Dweck’s overall assertion that rigid thinking benefits no one, least of all yourself, and that a change of mind is always possible, is welcome.”
–Publishers Weekly

“A good book is one whose advice you believe. A great book is one whose advice you follow. This is a book that can change your life.”
–Robert J. Sternberg, author of Teaching for Successful Intelligence

“A wonderfully elegant idea . . . It is a great book.”
–Edward M. Hallowell, M.D., author of Delivered from Distraction
Mining Group Gold: How to Cash in on the Collaborative Brain Power of a Group
Thomas A. Kayser Mining Group Gold is a book on leadership. It explores the process of managing people and ideas to achieve a high level of results in a complex, turbulent global economy. This book is a practical, easy to use guide to building and maintaining collaboration within and across teams.

Includes: Five steps for planning and conducting a successful group sessionSuggestions for dealing with feelings and emotions, as well as conflict and confusion, during a session

Options for enhancing the productivity of the middle of a meeting
The Mythical Man-Month: Essays on Software Engineering
Frederick Phillips Brooks No book on software project management has been so influential and so timeless as The Mythical Man-Month. Now 20 years after the publication of his book, Frederick P. Brooks, Jr. (best known as the "father of the IBM System 360") revisits his original ideas and develops new thoughts and advice both for readers familiar with his work and for readers discovering it for the first time.
The Myths of Innovation
Scott Berkun How do you know whether a hot technology will succeed or fail? Or where the next big idea will come from? The best answers come not from the popular myths we tell about innovation, but instead from time-tested truths that explain how we've made it this far. This book shows the way.

In The Myths of Innovation, bestselling author Scott Berkun takes a careful look at innovation history, including the software and Internet Age, to reveal how ideas truly become successful innovations-truths that people can apply to today's challenges. Using dozens of examples from the history of technology, business, and the arts, you'll learn how to convert the knowledge you have into ideas that can change the world.

Why all innovation is a collaborative processHow innovation depends on persuasionWhy problems are more important than solutionsHow the good innovation is the enemy of the greatWhy the biggest challenge is knowing when it's good enough

"For centuries before Google, MIT, and IDEO, modern hotbeds of innovation, we struggled to explain any kind of creation, from the universe itself to the multitudes of ideas around us. While we can make atomic bombs, and dry-clean silk ties, we still don't have satisfying answers for simple questions like: Where do songs come from? Are there an infinite variety of possible kinds of cheese? How did Shakespeare and Stephen King invent so much, while we're satisfied watching sitcom reruns? Our popular answers have been unconvincing, enabling misleading, fantasy-laden myths to grow strong." — Scott Berkun, from the text.

"Insightful, inspiring, evocative, and just plain fun to read it's totally great."

— John Seely Brown, former Chief Scientist of Xerox, and Director, Xerox Palo Alto Research Center (PARC); current Chief of Confusion

"Small, simple, powerful: an innovative book about innovation."

— Don Norman, Nielsen Norman Group, Northwestern University; author of Emotional Design and Design of Everyday Things

"The naked truth about innovation is ugly, funny, and eye-opening, but it sure isn't what most of us have come to believe. With this book, Berkun sets us free to try to change the world unencumbered with misconceptions about how innovation happens."

— Guy Kawasaki, author of The Art of the Start

"Brimming with insights and historical examples, Berkun's book not only debunks widely held myths about innovation but also points the ways toward making your new ideas stick. Even in today's ultra-busy commercial world, reading this book will be time well spent."

— Tom Kelley, GM, IDEO; author of The Ten Faces of Innovation

"This book cuts through the hype, analyzes what is essential, and more importantly, what is not. You will leave with a thorough understanding of what really drives innovation."

— Werner Vogels, CTO, Amazon.com

"I loved this book. It's an easy-to-read playbook for anyone wanting to lead and manage positive change in their business."

— Frank McDermott, Marketing Manager, EMI Music

Scott Berkun knows innovation. A member of the Internet Explorer team at Microsoft from 1994-1999, he is a full-time author at www.scottberkun.com and wrote the 2005 bestseller, The Art of Project Management (O'Reilly). He also teaches creative thinking at the University of Washington.
Naked in Cyberspace: How to Find Personal Information Online
Carole A. Lane What can you find out online about others? What can anyone find out about you? Quite a lot. Carole Lane shows you both how and why in this encyclopedic book. Naked in Cyberspace reveals the personal records available on the Net and demonstrates both how they are used and how to use them. Lane further examines the issue of Net privacy, noting what information is not available to the average searcher and discussing what safeguards protect you from unwarranted intrusion. This is an important work for anyone who values both privacy and information.
Negotiate Like the Pros
John Patrick Dolan Negotiating is something we all do every day. We negotiate everything from million-dollar deals to who will be doing household chores. Based on John Dolan's bestselling audio and video programs, Negotiate Like the Pros can turn anyone into a skilled negotiator.
Negotiating Skills
Tim Hindle You can't always get what you want — for yourself or your business — but this book will help you negotiate the best deal possible!

Learn all you need to know about negotiating, from preparing your argument and briefing a team to establishing the right atmosphere and closing a deal. Negotiating Skills shows how to start from a strong position and find a common ground with other people, and it also provides practical techniques to use when talking and bargaining. Power tips help you handle real-life situations and develop first-class negotiating skills that will dramatically improve results and relationships. The Essential Manager have sold more than 1.9 million copies worldwide! Experienced and novice managers alike can benefit from these compact guides that slip easily into a briefcase or a portfolio. The topics are relevant to every work environment, from large corporations to small businesses. Concise treatments of dozens of business techniques, skills, methods, and problems are presented with hundreds of photos, charts, and diagrams. It is the most exciting and accessible approach to business and self-improvement available.
Network Security with OpenSSL
John Viega, Matt Messier, Pravir Chandra Most applications these days are at least somewhat network aware, but how do you protect those applications against common network security threats? Many developers are turning to OpenSSL, an open source version of SSL/TLS, which is the most widely used protocol for secure network communications. The OpenSSL library is seeing widespread adoption for web sites that require cryptographic functions to protect a broad range of sensitive information, such as credit card numbers and other financial transactions. Traditionally, getting something simple done in OpenSSL could take weeks. Network Security with OpenSSL gives you guidance to avoid pitfalls, and allows you to take advantage of the library?s advanced features. And, instead of bogging you down in the technical details of how SSL works under the hood, this book provides only the information that is necessary to use OpenSSL safely and effectively. The book details the challenges in securing network communications, and shows you how to use OpenSSL tools to best meet those challenges.
Networking Success: How to Turn Business & Financial Relationships into Fun & Profit
Anne Boe Networking is the key to opening doors to success in business and personal relationships. Here master networker Anne Boe reveals to you the most efficient, beneficial ways to achieve peak perfomrance, simply by turning your networking into networthing. You will learn how to reduce your workload, increase productivity, and establish your freedom of expression.

Networking Success paves the way to progress, and shows you how to build win/win relationships, overcome your fear of rejection, and increase self-confidence and self-worth—on and off the job. Learn from Anne Boe how to integrate networking into your life as an ongoing process for achieving personal and professional victories. The steps to satisfaction in your life are found within the pages of this book, and you will soon discover the value of knowing the most important person in the world: you.
The Networking Survival Guide: Get the Success You Want By Tapping Into the People You Know
Diane Darling In today's dwindling job markets, people who rely on want ads and headhunters succeed about 5 percent of the time. But those who have mastered the art of networking find new positions nearly 66 percent of the time. Writing for job seekers and career builders alike, networking superstar Diane Darling shows how to cultivate a rich network of professional contacts and use it to find success.
A New Earth: Awakening to Your Life's Purpose
Eckhart Tolle Amazon.com Exclusive Content

Click on the image below to download an exclusive essay by Eckhart Tolle, in .pdf format.

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Practicing The Power of Now
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The New New Thing: A Silicon Valley Story
Michael Lewis Michael Lewis was supposed to be writing about how Jim Clark, the founder of Silicon Graphics and Netscape, was going to turn health care on its ear by launching Healtheon, which would bring the vast majority of the industry's transactions online. So why was he spending so much time on a computerized yacht, each feature installed because, as one technician put it, "someone saw it on Star Trek and wanted one just like it?"

Much of The New New Thing, to be fair, is devoted to the Healtheon story. It's just that Jim Clark doesn't do startups the way most people do. "He had ceased to be a businessman," as Lewis puts it, "and become a conceptual artist." After coming up with the basic idea for Healtheon, securing the initial seed money, and hiring the people to make it happen, Clark concentrated on the building of Hyperion, a sailboat with a 197-foot mast, whose functions are controlled by 25 SGI workstations (a boat that, if he wanted to, Clark could log onto and steer—from anywhere in the world). Keeping up with Clark proves a monumental challenge——"you didn't interact with him," Lewis notes, "so much as hitch a ride on the back of his life"—but one that the author rises to meet with the same frenetic energy and humor of his previous books, Liar's Poker and Trail Fever.

Like those two books, The New New Thing shows how the pursuit of power at its highest levels can lead to the very edges of the surreal, as when Clark tries to fill out an investment profile for a Swiss bank, where he intends to deposit less than .05 percent of his financial assets. When asked to assess his attitude toward financial risk, Clark searches in vain for the category of "people who sought to turn ten million dollars into one billion in a few months" and finally tells the banker, "I think this is for a different ... person." There have been a lot of profiles of Silicon Valley companies and the way they've revamped the economy in the 1990s—The New New Thing is one of the first books fully to depict the sort of man that has made such companies possible. —Ron Hogan
New Passages
Gail Sheehy THE #1 NEW YORK TIMES BESTSELLER
Millions of readers literally defined their lives through Gail Sheehy's landmark bestseller Passages. Seven years ago she set out to write a sequel, but instead she discovered a historic revolution in the adult life cycle. . .
People are taking longer to grow up and much longer to die. A fifty-year-old woman—who remains free of cancer and heart disease— can expect to see her ninety-second birthday. Men, too, can expect a dramatically lengthened life span. The old demarcations and descriptions of adulthood—beginning at twenty-one and ending at sixty-five—are hopelessly out of date. In New Passages, Gail Sheehy discovers and maps out a completely new frontier—a Second Adulthood in middle life.
"Stop and recalculate," Sheehy writes. "Imagine the day you turn forty-five as the infancy of another life." Instead of declining, men and women who embrace a Second Adulthood are progressing through entirely new passages into lives of deeper meaning, renewed playfulness, and creativity—beyond both male and female menopause. Through hundreds of personal and group interviews, national surveys of professionals and working-class people, and fresh findings extracted from fifty years of U.S. Census reports, Sheehy vividly dramatizes these newly developing stages. Combining the scholar's ability to synthesize data with the novelist's gift for storytelling, she allows us to make sense of our own lives by understanding others like us.
New Passages tells us we have the ability to customize our own life cycle. This groundbreaking work is certain to awaken and permanently alter the way we think about ourselves.
"SHEEHY CLEARLY STATES IDEAS ABOUT LIFE THAT HAVE NEVER BEFORE BEEN AS CLEARLY STATED."
—Los Angeles Times Book Review
"AN OPTIMISTIC ANALYSIS OF ADULT DEVELOPMENT IN PESSIMISTIC TIMES. . . It is grounded in the economic and psychological realities that make adult life so complex today."
—The New York Times Book Review
New Products Management
C. Merle Crawford, C. Anthony Di Benedetto NEW PRODUCTS MANAGEMENT provides a management approach, with the perspective of marketing. In every organization there is a person or group of persons who are charged with getting new goods and services onto the market. Frequently those people are new product managers, or project managers, or team leaders. They lead a multifunctional group of people, with the perspective of a general manager. NEW PRODUCTS MANAGEMENT, Sixth Edition recognizes the value of the cross-functional team. That team will include representatives from all areas of business. A team leader (or future team leaders) will benefit from this text and its approach. The theories introduced in this text are reinforced through applications in the business world.
The Now Habit: A Strategic Program for Overcoming Procrastination and Enjoying Guilt-Free Play
Neil Fiore A unique, comprehensive program designed to overcome the causes of procrastination. Dr. Fiore's powerful techniques will help the reader get work done and enjoy free time.
Object Oriented Analysis
Peter Coad, Edward Yourdon This highly respected guide to object-oriented programming has been updated to reflect the most recent advances in this still-evolving methodology. New material includes updated terminology; finding lasses and objects; defining attributes; defining services; object-oriented analysis and CASE; moving to object-oriented design. 7 x 9 1/4.
Object Oriented Analysis and Design with Applications
Grady Booch, etc. New topics covered in the third edition include the Unified Software Development Process, UML, Patterns, Java, and Components.
Object Oriented Systems Analysis: Modeling the World in Data
Sally Shlaer, Stephen J. Mellor This book explains how to model a problem domain by abstracting objects, attributes, and relationships from observations of the real world. It provides a wealth of examples, guidelines, and suggestions based on the authors' extensive experience in both real time and commercial software development. This book describes the first of three steps in the method of Object-Oriented Analysis. Subsequent steps are described in Object Lifecycles by the same authors.
Object-Oriented Design
Peter Coad, Edward Yourdon A companion to Coad's Object-Oriented Analysis, 2nd Ed., this important book builds upon three consistently employed methods of organization: objects and attributes, wholes and parts, and classes and members. Written primarily for the practicing software engineer, the authors discuss the role of OOD in the systems life cycle; describe graphical notation for OOD; and disclose strategies for creating a design.
Object-Oriented Software
Ann L. Winblad, Samuel D. Edwards, David R. King This book discusses what object-oriented programming is and how it influences the way in which computer programs are written and used. The book explains the terms and techniques most frequently used to describe object-oriented programming and design. It also describes the benefits of object- oriented programming for both end-users and software. 0201507366B04062001
Object-Oriented Thought Process, The
Matt Weisfeld The Object-Oriented Thought Process, Second Edition will lay the foundation in object-oriented concepts and then explain how various object technologies are used. Author Matt Weisfeld introduces object-oriented concepts, then covers abstraction, public and private classes, reusing code, and devloping frameworks. Later chapters cover building objects that work with XML, databases, and distributed systems (including EJBs, .NET, Web Services and more).Throughout the book Matt uses UML, the standard language for modeling objects, to provide illustration and examples of each concept.
One Person/Multiple Careers: A New Model for Work/Life Success
Marci Alboher From banker/chef to surgeon/playwright to mother/CEO, this is the new job description. This may well be the answer to job insecurity and work-life conflict plus burnout and boredom. The job for life has lost its place as a symbol of economic security and now workers realise that it?s up to them to cultivate other income, marketable talents and ways to feel fulfilled. The result is 'The Slash Effect', an evolving workforce in which people are defined through multiple identities rather than just one job title. Consider the following: nearly one-third of the US workforce does work that need not be done in a specific location; with the advent of computer networks, the Internet and video conferencing, people can handle multiple assignments from different employers; about one-quarter of American workers are self-employed. That means about 30 million people are free to pursue a 2nd vocation without seeking permission from an employer. 'Work life' has become the buzzword of the modern workplace and employers are embracing flexibility in new ways.
The Organized Executive: A Program for Productivity : New Ways to Manage Time, Paper, and People
Stephanie Winston
The Overnight Consultant
Marsha D. Lewin What you need to know immediately to jump-start your consulting careerWhat you need to do tomorrow to bring in clientsWhat you need to do long-term to manage your consulting practiceEverything you need to know to start a new career as an independent consultant . . . overnight!

Has corporate life begun to seem like too narrow a fit for your talents and personality? Feel like you're ready to make a go of it as an independent? Has the latest wave of downsizings left you with plenty of skills but no job? With The Overnight Consultant, you can be confidently up and on your way to a new career as an independent consultant in as little as 24 hours!

This no-nonsense, nuts-and-bolts guide supplies you with a set of simple, practical steps you can take to kick off a new career as an independent consultant immediately. It also fills you in on what you need to know to keep the ball rolling once you've started. Drawing on more than three decades of experience as a management consultant, Marsha D. Lewin zeroes in on all the critical issues involved with setting up, managing, and growing your consulting business, including: Packaging your skills and marketing your servicesFinding clients and keeping themSetting fees and writing contractsGetting paidOrganizing your business and managing your officeRecord keeping and accountingGetting the most out of your PCStress managementAnd much more

The Overnight Consultant is packed with checklists that help keep you on track, loaded with sample business forms that you can put to work in your practice, and filled with nuggets of wisdom from successful consultants around the nation who tell you what they know about getting started and making it as an independent consultant.

Why wait another moment for financial independence? Jump-start your new career today with The Overnight Consultant.
The PDMA Handbook of New Product Development, Second Edition
Kenneth B. Kahn The completely revised and updated "bible"of new product development: The PDMA Handbook of New Product Development, Second Edition.

The PDMA Handbook of New Product Development, Second Edition provides a comprehensive, updated picture of what you as a manager need to know for effective new product development. The book's concise, map-like detail acts as a compass, offering practical information pertaining to every stage of the product development process — from idea generation to launch to the end of the life cycle.

Whether you're a novice or an expert, this edition is ideal as it provides both fundamentals and reliable information on advanced and emerging concepts such as accelerated product development, new product development globalization and benchmarking, and Web-based concept development.
The PDMA ToolBook 1 for New Product Development
Paul Belliveau, Abbie Griffin, Stephen Somermeyer Expert techniques and effective practices in product development

In this book, the Product Development & Management Association brings together practical, authoritative approaches to every aspect of the product development process, from idea generation to delivery of the final product and commercialization. The ToolBook 1 provides cross-functional coverage of such topics as: Dealing with project and portfolio riskImproving portfolio managementSurviving as a project championModeling the pipelineTechnology Stage-GatingHunting for winners in the Fuzzy Front EndTrend mapping and lead-user analysisAnd much more

With effective methods, tools, and techniques in every chapter, The PDMA ToolBook 1 for New Product Development is an essential book for new product development professionals, including project leaders, process owners, and program or portfolio managers in a broad range of industries from heavy manufacturing to services.
The PDMA ToolBook 2 for New Product Development
Paul Belliveau, Abbie Griffin, Stephen Somermeyer The new volume of an esteemed guide to best practices in new product development

The Product Development & Management Association (PDMA), the leading professional organization for new product development (NPD), presents the second volume of its highly regarded reference on the tools for successful NPD. Complementing the first volume's focus on NPD process tools, ToolBook 2 reflects the heightened interest in strategic and organizational development and understanding consumer needs. Key innovators in NPD offer best-practice tools that can be implemented immediately by project leaders, process owners, and program and portfolio managers in their own organizations.

ToolBook 2 provides cross-functional coverage of such topics as: Enhancing the learning ability and creativity of an organizationBetter understanding customer needs and tailoring NPD to these needsDetermining the economic value of products and servicesEnabling customers to design their own productsIntegrating new information technology tools into NPDUsing mapping tools for planning and portfolio decision-making

With sections devoted to organizational issues, the fuzzy front end (FFE), managing the process, and portfolio and pipeline management, ToolBook 2 is an indispensable resource for NPD professionals.
PERSUASION, HOW OPINIONS AND ATTITUDES ARE CHANGED
HERBERT I. ABELSON
PKI Security Solutions for the Enterprise: Solving HIPAA, E-Paper Act, and Other Compliance Issues
Kapil Raina Outlines cost-effective, bottom-line solutions that show how companies can protect transactions over the Internet using PKIFirst book to explain how PKI (Public Key Infrastructure) is used by companies to comply with the HIPAA (Health Insurance Portability and Accountability Act) rules mandated by the U.S. Department of Labor, Health, and Human ServicesIllustrates how to use PKI for important business solutions with the help of detailed case studies in health care, financial, government, and consumer industries
PKI: Implementing & Managing E-Security
Bill Duane, Derek Brink, Celia Joseph While strong encryption methods exist that offer plenty of security for commercial-level protection, issues such as identification, authorization, and reliable issuance of digital signatures require a broader set of standards. Public key infrastructure (PKI) is just such a framework, addressing all of the issues for complete solutions.

Authored by four RSA Security experts in the field, PKI: Implementing and Managing E-Security aims to explain the vulnerabilities of encryption in today's Internet-based business universe and lay out how the application of PKI can help. The authors frankly point out the areas where PKI is still immature in the real world and try to inspire their readers with their zeal to solve the remaining problems.

The book begins with an exploration of cryptography and, in particular, public key cryptography—the accepted approach for most of today's security systems. The text moves quickly into precise security terminology but makes excellent use of creative diagrams to illustrate configurations and scenarios. These diagrams often beg a bit of reflection since they are frequently used to point out vulnerabilities that may not be immediately apparent.

The heart of the book examines the management of keys and certificates, authentication, and the establishment of trust models. There are overviews of current technologies that implement PKI, but the focus of the book is to encourage readers to construct their own fully compliant solutions.

PKI: Implementing and Managing E-Security is not light reading. However, it serves double duty as both an overview of the sticky issues of securing information delivery over the Net as well as a comprehensive look at the scope of PKI for those considering a full-fledged solution for their extranets and e-commerce sites. —Stephen W. Plain

Topics covered: Symmetric and asymmetric cryptography, hashes and digital signatures, digital certificates, PKI basics, PKI services, key and certificate life cycles, PKIX, protocols and formatting standards, trust models, authentication methods, deployment and operation, and return on investment calculations.
Pa Bell A. Jean De Grandpre & the Meteoric Rise of Bell Canada Enterprises
Lawrence Surtees
A Passion for Excellence: The Leadership Difference
Nancy Austin, Thomas J Peters A Passion For Excellence is the single most existing, inspiring, career-transforming book ever published for people who want to get ahead. It takes you behind, the scenes in some of the most successful organizations and analyzes what makes them distinctive.Here are real people, real companies, real numbers. Here is what you need to know about the crucial elements of success: constant innovation, staying in touch with customers, encouraging the contributions of everyone in the company, and maintaining the integrity that is basic to leadership. Here are the secrets of building excellence.
Pathways to Performance: A Guide to Transforming Yourself, Your Team, and Your Organization
Jim Clemmer "Pathways to Performance" is a must read for any leader or aspiring leader, It will inspire and instruct you to be a change agent for yourself and others.
The People Principle : A Revolutionary Redefinition of Leadership
Ron Willingham
The Perfect Business
Michael Leboeuf Corporate downsizing, the desire to balance work and family, and an interest in making money through meaningful work has turned thousands of Americans into aspiring entrepreneurs. In this book, the bestselling author of Working Smart provides guidance for finding the right million-dollar business; starting a business while keeping another job; getting paid for marketing oneself; and using new technologies to increase productivity.
Personal Development for Smart People: The Conscious Pursuit of Personal Growth
Steve Pavlina Despite promises of “fast and easy” results from slick marketers, real personal growth is neither fast nor easy. The truth is that hard work, courage, and self-discipline are required to achieve meaningful results—results that are not attained by those who cling to the fantasy of achievement without effort.

Personal Development for Smart People reveals the unvarnished truth about what it takes to consciously grow as a human being. As you read, you’ll learn the seven universal principles behind all successful growth efforts (truth, love, power, oneness, authority, courage, and intelligence); as well as practical, insightful methods for improving your health, relationships, career, finances, and more.

You’ll see how to become the conscious creator of your life instead of feeling hopelessly adrift, enjoy a fulfilling career that honors your unique self-expression, attract empowering relationships with loving, compatible partners, wake up early feeling motivated, energized, and enthusiastic, achieve inspiring goals with disciplined daily habits and much more!

With its refreshingly honest yet highly motivating style, this fascinating book will help you courageously explore, creatively express, and consciously embrace your extraordinary human journey.
The Portable MBA in Marketing
Alexander Hiam, Charles D. Schewe Answers the manager's need for marketing expertise by presenting the facts of an MBA program and the advice of authoritative practitioners. Focuses on methods and ideas which enable readers to manage better by being more customer-oriented, explores ways to out-perform competitors, and anticipates future trends. Amply illustrated with real-life examples plus current case histories.
The Power Principle: INFLUENCE WITH HONOR
Blaine Lee, Stephen R. Covey A guide on how to influence people without coercion or fear explains how to get people to respect who you are, what you stand for, and where you want to get in life. 125,000 first printing."
The Power of Full Engagement: Managing Energy, Not Time, is the Key to High Performance and Personal Renewal
Jim Loehr, Tony Schwartz We live in digital time. Our pace is rushed, rapid-fire, and relentless. Facing crushing workloads, we try to cram as much as possible into every day. We're wired up, but we're melting down. Time management is no longer a viable solution. As bestselling authors Jim Loehr and Tony Schwartz demonstrate in this groundbreaking book, managing energy, not time, is the key to enduring high performance as well as to health, happiness, and life balance.

The number of hours in a day is fixed, but the quantity and quality of energy available to us is not. This fundamental insight has the power to revolutionize the way you live your life. The Power of Full Engagement is a highly practical, scientifically based approach to managing your energy more skillfully both on and off the job.

At the heart of the program is the Corporate Athlete® Training System. It is grounded in twenty-five years of work with some of the world's greatest athletes to help them perform more effectively under brutal competitive pressures. Clients have included Jim Courier, Monica Seles, and Arantxa Sanchez-Vicario in tennis; Mark O'Meara and Ernie Els in golf; Eric Lindros and Mike Richter in hockey; Nick Anderson and Grant Hill in basketball; and gold medalist Dan Jansen in speed skating.

During the past decade, dozens of Fortune 500 companies have paid thousands of dollars to learn the Corporate Athlete training system. So have FBI swat teams, critical care physicians and nurses, salesmen, and stay-at-home moms. The Power of Full Engagement lays out the key training principles and provides a powerful, step-by-step program that will help you to:

• Mobilize four key sources of energy
• Balance energy expenditure with intermittent energy renewal
• Expand capacity in the same systematic way that elite athletes do
• Create highly specific, positive energy management rituals

Above all, this book provides a life-changing road map to becoming more fully engaged on and off the job, meaning physically energized, emotionally connected, mentally focused, and spiritually aligned.
Power of Less, The: The Fine Art of Limiting Yourself to the Essential...in Business and in Life
Leo Babauta With the countless distractions that come from every corner of a modern life, it’s amazing that we’re ever able to accomplish anything. The Power of Less demonstrates how to streamline your life by identifying the essential and eliminating the unnecessary – freeing you from everyday clutter and allowing you to focus on accomplishing the goals that can change your life for the better.

The Power of Less will show you how to:

• Break any goal down into manageable tasks
• Focus on only a few tasks at a time
• Create new and productive habits
• Hone your focus
• Increase your efficiency

By setting limits for yourself and making the most of the resources you already have, you’ll finally be able work less, work smarter, and focus on living the life that you deserve.
Powershift: Knowledge, Wealth, and Power at the Edge of the 21st Century
Alvin Toffler
Practical Cryptography
Niels Ferguson, Bruce Schneier Security is the number one concern for businesses worldwide. The gold standard for attaining security is cryptography because it provides the most reliable tools for storing or transmitting digital information. Written by Niels Ferguson, lead cryptographer for Counterpane, Bruce Schneier's security company, and Bruce Schneier himself, this is the much anticipated follow-up book to Schneier's seminal encyclopedic reference, Applied Cryptography, Second Edition (0-471-11709-9), which has sold more than 150,000 copies.
Niels Ferguson (Amsterdam, Netherlands) is a cryptographic engineer and consultant at Counterpane Internet Security. He has extensive experience in the creation and design of security algorithms, protocols, and multinational security infrastructures. Previously, Ferguson was a cryptographer for DigiCash and CWI. At CWI he developed the first generation of off-line payment protocols. He has published numerous scientific papers.
Bruce Schneier (Minneapolis, MN) is Founder and Chief Technical Officer at Counterpane Internet Security, a managed-security monitoring company. He is also the author of Secrets and Lies: Digital Security in a Networked World (0-471-25311-1).
A Practical Guide to SysML (Revised Printing): The Systems Modeling Language
Sanford Friedenthal, Alan Moore, Rick Steiner
Pragmatic Thinking and Learning: Refactor Your Wetware
Andy Hunt, Hunt Andy Together we'll journey together through bits of cognitive and neuroscience, learning and behavioral theory. You'll discover some surprising aspects of how our brains work, and see how you can beat the system to improve your own learning and thinking skills.

In this book you'll learn how to:

Use the Dreyfus Model of Skill Acquisition to become more expert Leverage the architecture of the brain to strengthen different thinking modes Avoid common "known bugs" in your mind Learn more deliberately and more effectively Manage knowledge more efficiently

Software development happens in your head. Not in an editor, IDE, or design tool. It's time to take a pragmatic approach to thinking and learning, and start to refactor-and redesign-your brain.
The Presentation Secrets of Steve Jobs: How to Be Insanely Great in Front of Any Audience
Carmine Gallo “The Presentation Secrets of Steve Jobs reveals the operating system behind any great presentation and provides you with a quick-start guide to design your own passionate interfaces with your audiences.” —Cliff Atkinson, author of Beyond Bullet Points and The Activist Audience

Apple CEO Steve Jobs’s wildly popular presentations have set a new global gold standard—and now this step-by-step guide shows you exactly how to use his crowd-pleasing techniques in your own presentations. The Presentation Secrets of Steve Jobs is as close as you’ll ever get to having the master presenter himself speak directly in your ear. Communications expert Carmine Gallo has studied and analyzed the very best of Jobs’s performances, offering point-by-point examples, tried-and-true techniques, and proven presentation secrets that work every time. With this revolutionary approach, you’ll be surprised at how easy it is to sell your ideas, share your enthusiasm, and wow your audience the Steve Jobs way.

“No other leader captures an audience like Steve Jobs does and, like no other book, The Presentation Secrets of Steve Jobs captures the formula Steve uses to enthrall audiences.”
—Rob Enderle, The Enderle Group

“Now you can learn from the best there is—both Jobs and Gallo. No matter whether you are a novice presenter or a professional speaker like me, you will read and reread this book with the same enthusiasm that people bring to their iPods."
—David Meerman Scott, bestselling author of The New Rules of Marketing & PR and World Wide Rave
Presentation Zen Design: Simple Design Principles and Techniques to Enhance Your Presentations
Garr Reynolds In his internationally acclaimed, best-selling book Presentation Zen: Simple Ideas on Presentation Design and Delivery, presentation master Garr Reynolds gave readers the framework for planning, putting together, and delivering successful presentations. Now, he takes us further into the design realm and shows how we can apply time-honored design principles to presentation layouts.

Throughout Presentation Zen Design, Garr shares his lessons on designing effective presentations that contain text, graphs, color, images, and video. After establishing guidelines for each of the various elements, he explains how to achieve an overall harmony and balance using the tenets of Zen simplicity. Not only will you discover how to design your slides for more professional-looking presentations, you’ll learn to communicate more clearly and will accomplish the goal of making a stronger, more lasting connection with your audience.
Presentation Zen: Simple Ideas on Presentation Design and Delivery
Garr Reynolds Presentation designer and internationally acclaimed communications expert Garr Reynolds, creator of the most popular Web site on presentation design and delivery on the net — presentationzen.com — shares his experience in a provocative mix of illumination, inspiration, education, and guidance that will change the way you think about making presentations with PowerPoint or Keynote. Presentation Zen challenges the conventional wisdom of making "slide presentations" in today's world and encourages you to think differently and more creatively about the preparation, design, and delivery of your presentations. Garr shares lessons and perspectives that draw upon practical advice from the fields of communication and business. Combining solid principles of design with the tenets of Zen simplicity, this book will help you along the path to simpler, more effective presentations.
Primal Leadership: Realizing the Power of Emotional Intelligence
Daniel Goleman, Annie McKee, Richard E. Boyatzis Business leaders who maintain that emotions are best kept out of the work environment do so at their organization's peril. Bestselling author Daniel Goleman's theories on emotional intelligence (EI) have radically altered common understanding of what "being smart" entails, and in Primal Leadership, he and his coauthors present the case for cultivating emotionally intelligent leaders. Since the actions of the leader apparently account for up to 70 percent of employees' perception of the climate of their organization, Goleman and his team emphasize the importance of developing what they term "resonant leadership." Focusing on the four domains of emotional intelligence—self-awareness, self-management, social awareness, and relationship management—they explore what contributes to and detracts from resonant leadership, and how the development of these four EI competencies spawns different leadership styles. The best leaders maintain a style repertoire, switching easily between "visionary," "coaching," "affiliative," and "democratic," and making rare use of less effective "pace-setting" and "commanding" styles. The authors' discussion of these methods is informed by research on the workplace climates engendered by the leadership styles of more than 3,870 executives. Indeed, the experiences of leaders in a wide range of work environments lend real-life examples to much of the advice Goleman et al. offer, from developing the motivation to change and creating an improvement plan based on learning rather than performance outcomes, to experimenting with new behaviors and nurturing supportive relationships that encourage change and growth. The book's final section takes the personal process of developing resonant leadership and applies it to the entire organizational culture. —S. Ketchum
Privacy: What Developers and IT Professionals Should Know
J.C. Cannon When you are on a Web site you don't know well, and you are asked tocomplete an online form, if you are like most people you immediately weigh inyour mind issues of how private the information you provide will be kept.Studies have shown that 64% of consumers have left a Web site because ofconcerns about privacy, and that online retailers lose $6.2 billion a year in salesbecause of privacy issues. Lack of privacy conditions in building an applicationor a web site is a liability; conversely, a web site where the consumer feels thattheir privacy will be guarded is a competitive advantage. In our securityconsciousworld privacy is a topic of concern right up there with identity theftand spam. Yet until now there has not been one source of information fordevelopers on how to develop applications and web sites that will take intoconsideration privacy concerns. JC Cannon draws upon the experience he haslearned from his role in the corporate privacy group at Microsoft to givedevelopers a complete guide to including privacy in their development process.It covers topics such as spam, digital rights management, the Platform forPrivacy Preferences (P3P) project, and protecting database data.
Process Consultation: Lessons for Managers and Consultants, Volume II
Edgar H. Schein
The Project Cool Guide to Html
Teresa A. Martin, Glenn Davis The people who specialize in knowing what's cool on the Web teach you how to do cool Web programming yourself—without your having to cram one more piece of software onto your hard drive. This book works hand-in-hand with the Project Cool Web site—and everything you need is waiting for you there. Just open the book, log on, and follow the directions. You couldn't ask for an easier and more enjoyable way to learn HTML. And you'll see the results of your efforts right there on the screen with each new bit of information you learn.
Project Management As If People Mattered
Robert J. Graham
Project Management: A Systems Approach to Planning, Scheduling, and Controlling
Harold Kerzner
Purple Cow: Transform Your Business by Being Remarkable
Seth Godin You're either a Purple Cow or you're not. You're either remarkable or invisible. Make your choice.

What do Starbucks and JetBlue and KrispyKreme and Apple and DutchBoy and Kensington and Zespri and Hard Candy have that you don't? How do they continue to confound critics and achieve spectacular growth, leaving behind former tried-and true brands to gasp their last?

Face it, the checklist of tired 'P's marketers have used for decades to get their product noticed -Pricing, Promotion, Publicity, to name a few-aren't working anymore. There's an exceptionally important 'P' that has to be added to the list. It's Purple Cow.

Cows, after you've seen one, or two, or ten, are boring. A Purple Cow, though...now that would be something. Purple Cow describes something phenomenal, something counterintuitive and exciting and flat out unbelievable. Every day, consumers come face to face with a lot of boring stuff-a lot of brown cows-but you can bet they won't forget a Purple Cow. And it's not a marketing function that you can slap on to your product or service. Purple Cow is inherent. It's built right in, or it's not there. Period.

In Purple Cow, Seth Godin urges you to put a Purple Cow into everything you build, and everything you do, to create something truly noticeable. It's a manifesto for marketers who want to help create products that are worth marketing in the first place.
Quantum Business
Bobbi Deporter Business has never been this good!

Make Quantum leaps in your business and career by discovering:
The Eight Keys of Excellence
Communication That Builds Relationships
How to Develop Win/Win Working Partnerships
Adaptability and Flexibility in a Changing Marketplace
Speed Reading, Impactful Writing, and Improved Note-Taking
How to Conduct Meeting and Produce Results

Unleash your natural genius...and your self-confidence will soar! Follow these proven principles to advancement, respect...and success! Quantum Business builds on the foundation of Quantum Learning, the breakthrough method for developing superior mind power that has been revolutionizing how people learn the world over.

Whether you're starting a career, changing jobs, or growing a company, Quantum Business shows you a whole new way to go—a more creative team-oriented approach that is a groundbreaking blend of accelerated learning techniques and powerful management strategies.

Quantum Business is a hands-on, practical workbook that puts the keys to success in your hands today. The results: less stress, better performance, and a more fulfilling way of doing business that will make you a winner in your career and your life. Discover:

Self-tests and checklists that reveal your unique personality and learning style
Practical techniques for maximizing your innate talents for exciting results
Exercises you can do right now that dramatically improve workplace rapport and productivity
Quantum Learning's valuable secrets that enable you to perform miracles with your memory, reading ability, and writing proficiency
Right-brain/left-brained discoveries that can boost you to levels of creativity and competence you've never reached before
Motivational techniques that jump-start your enthusiasm, help you inspire others, and keep you performing at your peak
—and much more!
Rapid Development: Taming Wild Software Schedules
Steve McConnell Get your development schedules under control and on track! Corporate and commercial software-development teams all want solutions for one important problem-how to get their high-pressure development schedules under control. Rapid Development describes ov
Ready for Anything: 52 Productivity Principles for Work and Life
David Allen In Getting Things Done, David Allen offered a breakthrough system to enhance productivity-at work and in daily life. Now "the guru of personal productivity" (Fast Company) asks readers what is holding them back and shows how they can be ready for anything-with a clear mind, a clear deck, and clear intentions.

Based on Allen's highly popular e-newsletter, Principles of Productivity, Ready for Anything offers fifty-two principles to clear your head, focus productively, create structures that work, and get in motion, including:
* stability on one level opens creativity on another
* you can't win a game you haven't defined
* the value of a future goal is the present change it fosters

With wit, motivational insights, and inspiring quotes, Ready for Anything shows readers how to make things happen with less effort, stress, and ineffectiveness, and lots more energy, creativity, and clarity. This is the perfect book for anyone wanting to work and live at their very best.
Reality Check: The Irreverent Guide to Outsmarting, Outmanaging, and Outmarketing Your Competition
Guy Kawasaki More uncommon common sense from the bestselling author of The Art of the Start.

In Silicon Valley slang, a “bozo explosion” is what causes a lean, mean, fighting machine of a company to slide into mediocrity. As Guy Kawasaki puts it, “If the two most popular words in your company are partner and strategic, and partner has become a verb, and strategic is used to describe decisions and activities that don’t make sense” . . . it’s time for a reality check.

For nearly three decades, Kawasaki has earned a stellar reputation as an entrepreneur, venture capitalist, and irreverent pundit. His 2004 bestseller, The Art of the Start, has become the most acclaimed bible for small business. And his blog is consistently one of the fifty most popular in the world.

Now, Kawasaki has compiled his best wit, wisdom, and contrarian opinions in handy book form. From competition to customer service, innovation to marketing, he shows readers how to ignore fads and foolishness while sticking to commonsense practices. He explains, for instance:

• How to get a standing ovation
• The art of schmoozing
• How to create a community
• The top ten lies of entrepreneurs
• Everything you wanted to know about getting a job in Silicon Valley but didn’t know who to ask

Provocative, useful, and very funny, this “no bull shiitake” book will show you why readers around the world love Guy Kawasaki.
Reengineering Management: The Mandate for New Leadership
James Champy The coauthor of Reengineering the Corporation explains how to transform the principles and practices of management to adapt to a changing corporate environment, discussing essential reforms in culture, attitude, organization, and hierarchy. 250,000 first printing. $200,000 ad/promo. Tour.
The Reengineering Revolution
Michael Hammer Reengineering the Corporation &nbsphas swept through corporate America with a force unprecedented in recent years. Hailed by Business Week   as "the best-written, most well-reasoned business book for the managerial masses since In Search of Excellence," the book has appeared on virtually every bestseller list, including a six-month run on The New York Times list. Reengineering has become a part of everyone's business vocabulary. It is undoubtedly the business concept of the nineties.

In The Reengineering Revolution, Michael Hammer and Steven Stanton build on this foundation to share with readers their experiences in successfully implementing reengineering in companies around the world. In an easy-reading, anecdotal style, the book offers behind-the-scenes stories of reengineering successes and failures; practical techniques for key aspects of reengineering, from breaking long standing assumptions to managing change; and insights into the new ways of thinking that reengineering requires.

Just as Reengineering the Corporation shot to the top of the bestseller charts, so has The Reengineering Revolution. It is the practical guide for which business people have been waiting to help them achieve the dramatic improvements — in speed, productivity, quality, service and profits — that reengineering promises.
Reengineering the Corporation: A Manifesto for Business Revolution
Michael Hammer, James A. Champy A guide to remaking a company's processes, organization structure, and management systems through reengineering shows companies how to make money in the 1990s by improving speed, productivity, quality, and service. 40,000 first printing.
Release 2.0
Esther Dyson In her first book, respected digerati opinion-maker Esther Dyson looks at computing and the Internet and how they will profoundly change our business and social lives in a fully wired world. The wisdom of Dyson's view is that, while the digital age will be vastly different from the one we know, it will be governed by the same forces that have always shaped social organizations. She has given lots of thought to how those forces will interact with specific new technologies and does a convincing job of predicting the shape of things to come in considerable detail.

Dyson is the founder of the influential PC Forum conference and her company Edventure Holdings publishes the respected Release 1.0 newsletter, from which her book adapts its title. She is also chairman of the Electronic Frontier Foundation, a lobbyist organization that seeks to present a pro-Internet voice in Washington.
Revolution in The Valley: The Insanely Great Story of How the Mac Was Made
Andy Hertzfeld There was a time, not too long ago, when the typewriter and notebook ruled , and the computer as an everyday tool was simply a vision. Revolution in the Valley traces this vision back to its earliest roots: the hallways and backrooms of Apple, where the groundbreaking Macintosh computer was born. The book traces the development of the Macintosh, from its inception as an underground skunkworks project in 1979 to its triumphant introduction in 1984 and beyond.

The stories in Revolution in the Valley come on extremely good authority. That's because author Andy Hertzfeld was a core member of the team that built the Macintosh system software, and a key creator of the Mac's radically new user interface software. One of the chosen few who worked with the mercurial Steve Jobs, you might call him the ultimate insider.

When Revolution in the Valley begins, Hertzfeld is working on Apple's first attempt at a low-cost, consumer-oriented computer: the Apple II. He sees that Steve Jobs is luring some of the company's most brilliant innovators to work on a tiny research effort the Macintosh. Hertzfeld manages to make his way onto the Macintosh research team, and the rest is history.

Through lavish illustrations, period photos (many never before published), and Hertzfeld's vivid first-hand accounts, Revolution in the Valley reveals what it was like to be there at the birth of the personal computer revolution. The story comes to life through the book's portrait of the talented and often eccentric characters who made up the Macintosh team. Now, over 20 years later, millions of people are benefiting from the technical achievements of this determined and brilliant group of people.
Rules For Revolutionaries: The Capitalist Manifesto for Creating and Marketing New Products and Services
Guy Kawasaki, Michele Moreno Guy Kawasaki, former chief evangelist at Apple Computer and an iconoclastic corporate tactician who now works with high-tech startups in Silicon Valley, is back in print with his seventh book: Rules for Revolutionaries: The Capitalist Manifesto for Creating and Marketing New Products and Services. Entertainingly written in collaboration with previous coauthor Michele Moreno, it lays out Kawasaki's decidedly audacious (but personally experienced) strategies for besting the competition and triumphing in today's hypercharged business environment. The book is divided into three sections, whose titles alone epitomize its thrust and tone. The first, "Create Like a God," discusses the way that radical new products and services must really be developed. The second, "Command Like a King," explains why take-charge leaders are truly necessary in order for such developments to succeed. And the third, "Work Like a Slave," focuses on the commitment that is actually required to beat the odds and change the world. A concluding section is filled with entertaining and inspirational quotes on topics like technology, transportation, politics, entertainment, and medicine that show how even some of our era's most successful ideas and people—the telephone, Louis Pasteur, and Yahoo! among them—have prevailed despite the scoffing of naysayers. —Howard Rothman
Rules of Work
Richard Templar
The SPEED of Trust: The One Thing that Changes Everything
Stephen M.R. Covey From Stephen R. Covey's eldest son comes a revolutionary new path towards productivity and satisfaction. Trust, says Stephen M.R. Covey, is the very basis of the new global economy, and he shows how trust—and the speed at which it is established with clients, employees and constituents—is the essential ingredient for any high-performance, successful organization.

For business leaders and public figures in any arena, The Speed of Trust offers an unprecedented and eminently practical look at exactly how trust functions in our every transaction and relationship—from the most personal to the broadest, most indirect interaction—and how to establish trust immediately so that you and your organization can forego the time-killing, bureaucratic check-and-balance processes so often deployed in lieu of actual trust.
STEPHANIE WINSTON'S BEST ORGANIZING TIPS : Quick, Simple Ways to Get Organized and Get on with Your Life
Stephanie Winston 60-second solutions to help you get organized — and get on with your life

Are you overwhelmed by the clutter in your files and on your desk? Are you tired of being clobbered by clothes and hangers every time you open the closet door? Do household chores take twice as long as they should? Does the very thought of getting organized intimidate you — because you don't know how, it takes too long, and you'd rather be doing anything else? Then this is the book for you.

Featuring clear, quick-to-read lists and a meticulously detailed index, Stephanie Winston's Best Organizing Tips pinpoints how to:

* Do away with disarray in closets, cupboards, and cabinets
* Lighten the load of household chores
* Eliminate desk mess and paperwork pileups
* Make short work of bill paying and taxes
* Take maximum advantage of precious "found time"

For perfectionist and procrastinator alike, Stephanie Winston's Best Organizing Tips will prove indispensable.
Sams Teach Yourself Html 4 in 24 Hours
Dick Oliver Sams Teach Yourself HTML 4 in 24 Hours, Fourth Edition, is a carefully organized tutorial that teaches the beginning Web page author just what you need to know in order to get a Web page up in the shortest time possible. The book covers only those HTML tags and technologies that are likely to be used on a beginner's Web page, and it is organized in a logical step-by-step order. This new edition updates coverage of new Web publishing technologies. Refined and reworked parts of the book to make it even more clear and straightforward for beginners.
Searching for Certainty: Inside the New Canadian Mindset
Darrell Bricker, Edward Greenspon
Secrets and Lies: Digital Security in a Networked World
Bruce Schneier Bestselling author Bruce Schneier offers his expert guidance on achieving security on a network
Internationally recognized computer security expert Bruce Schneier offers a practical, straightforward guide to achieving security throughout computer networks. Schneier uses his extensive field experience with his own clients to dispel the myths that often mislead IT managers as they try to build secure systems. This practical guide provides readers with a better understanding of why protecting information is harder in the digital world, what they need to know to protect digital information, how to assess business and corporate security needs, and much more.
* Walks the reader through the real choices they have now for digital security and how to pick and choose the right one to meet their business needs
* Explains what cryptography can and can't do in achieving digital security
Securing Web Services with WS-Security: Demystifying WS-Security, WS-Policy, SAML, XML Signature, and XML Encryption
Jothy Rosenberg, David Remy You know how to build Web service applications using XML, SOAP, and WSDL, but can you ensure that those applications are secure? Standards development groups such as OASIS and W3C have released several specifications designed to provide security - but how do you combine them in working applications?

"Securing Web Services with WS-Security" will help you take your Web services securely to production, with insight into the latest security standards including

- WS-Security, a model that defines how to put security specifications into practice
- XML Encryption to ensure confidentiality
- XML Signature to ensure data integrity
- Security Assertion Markup Language (SAML) to authenticate and authorize users
- WS-Policy to set policies across trust domains

Jothy Rosenberg and David Remy, both business, technology, and security visionaries, demystify these standards with practical examples including a fully developed case study application showing these tools at work. A pragmatic approach is taken showing which Web Services Security standards are needed when faced with a variety of security challenges. The authors understand that security remains one of the largest remaining impediments to deploying major Web services in business-critical situations. The goal of this book is to begin to remove those impediments by providing a detailed understanding of all the available security technologies and how and when to employ them.
Security and Usability: Designing Secure Systems that People Can Use
Lorrie Cranor, Simson Garfinkel Human factors and usability issues have traditionally played a limited role in security research and secure systems development. Security experts have largely ignored usability issues—both because they often failed to recognize the importance of human factors and because they lacked the expertise to address them.

But there is a growing recognition that today's security problems can be solved only by addressing issues of usability and human factors. Increasingly, well-publicized security breaches are attributed to human errors that might have been prevented through more usable software. Indeed, the world's future cyber-security depends upon the deployment of security technology that can be broadly used by untrained computer users.

Still, many people believe there is an inherent tradeoff between computer security and usability. It's true that a computer without passwords is usable, but not very secure. A computer that makes you authenticate every five minutes with a password and a fresh drop of blood might be very secure, but nobody would use it. Clearly, people need computers, and if they can't use one that's secure, they'll use one that isn't. Unfortunately, unsecured systems aren't usable for long, either. They get hacked, compromised, and otherwise rendered useless.

There is increasing agreement that we need to design secure systems that people can actually use, but less agreement about how to reach this goal. Security & Usability is the first book-length work describing the current state of the art in this emerging field. Edited by security experts Dr. Lorrie Faith Cranor and Dr. Simson Garfinkel, and authored by cutting-edge security and human-computer interaction (HCI) researchers world-wide, this volume is expected to become both a classic reference and an inspiration for future research.

Security & Usability groups 34 essays into six parts: Realigning Usability and Security—-with careful attention to user-centered design principles, security and usability can be synergistic.Authentication Mechanisms— techniques for identifying and authenticating computer users.Secure Systems—how system software can deliver or destroy a secure user experience.Privacy and Anonymity Systems—methods for allowing people to control the release of personal information.Commercializing Usability: The Vendor Perspective—specific experiences of security and software vendors (e.g., IBM, Microsoft, Lotus, Firefox, and Zone Labs) in addressing usability.The Classics—groundbreaking papers that sparked the field of security and usability.

This book is expected to start an avalanche of discussion, new ideas, and further advances in this important field.
Selling the Dream
Guy Kawasaki Guy Kawasaki's phenomenal success at Apple Computer and as a start-up entrepreneur was the result of an innovative approach to sales, marketing, and management called evangelism. Evangelism means convincing people to believe in your product or ideas as much as you do, by using fervor, zeal, guts, and cunning to mobilize your customers and staff into becoming as passionate about a cause as you are.

Selling the Dream is a handbook and workbook for putting evangelism into action. Kawasaki charts a complete blueprint for the beginning evangelist that covers such topics as how to define a cause (whether it is a business, like Windham Hill Records or the Body Shop, or a public interest concern, like the National Audubon Society or Mothers Against Drunk Driving), how to identify good and bad enemies, how to deliver an effective presentation, and how to find, train, and recruit new evangelists. One of the highlights of the book is a short course in developing an evangelistic business plan, illustrated by the complete, original Macintosh Product Introduction Plan.

Selling the Dream will teach you how to become a raging, inexorable thunder lizard of an evangelist — a leader whose words will never fall on deaf ears again.
Service Breakthroughs: Changing the Rules of the Game
James L. Heskett What Do Citicorp, UPS and Marriott have in common? They are "breakthrough" service providers, firms that changed the rules of the game in their respective industries by consistently meeting or exceeding customer needs and expectations. To find out how these companies do it, service management experts James Heskett, Earl Sasser, and Christopher Hart put the question to the chief executive officers of fifteen of America's leading service firms attending a workshop at the Harvard Business School. Breakthrough leaders, they discovered, think very differently about their businesses than do their competitors, in distinct and well-defined ways. Now, in Service Breakthroughs, based upon five years of exhaustive research in fourteen service industries, Heskett, Sasser, and Hart show exactly what enables one or two companies in each industry to constantly set new standards for quality and value that force competitors to adapt or fail.

At the heart of breakthrough performance, the authors contend, is a sometimes intuitive but thorough understanding of the "self-reinforcing service cycle" that replaces traditional management of "trade-offs." The "cycle" is a paradigm derived from the research results suggesting direct links between heightened customer satisfaction, increased customer retention, augmented sales and profit, improved quality and productivity, greater service value per unit of cost, improved satisfaction of service providers, increased employee retention, and further heightened customer satisfaction. With detailed examples and dramatic case studies of Mark Twain Bancshares, American Airlines, Florida Power & Light, Federal Express, McDonald's and many other companies, Heskett, Sasser, and Hart show how this self-reinforcing cycle of behavior differentiates breakthrough leaders from their "merely good" competitors.

The authors describe how breakthrough managers develop counterintuitive, even contrarian, strategic service visions. These companies define their "service concept" in terms of results achieved for customers rather than services performed. They target market segments by focusing on psychographics — how customers think and behave — instead of demographics. And instead of viewing a service delivery system as a facility where the service is producted and sold, breakthrough firms see it as an opportunity to enhance the quality of the service.

These profound differences in thought and action have brought spectacular results. For managers who wish to set the pace in their service industries, Service Breakthroughs will be essential reading.
Service-Oriented Architecture: A Field Guide to Integrating XML and Web Services
Thomas Erl As XML becomes an increasingly significant part of the IT mainstream, expert guidance and common-sense strategies are required to avoid the many pitfalls of applying XML incorrectly or allowing it to be used in an uncontrolled manner. This book acts as a knowledge base for issues relating to integration, and provides clear, concise advice on how to best determine the manner and direction XML technology should be positioned and integrated. The book will be one of the first to provide documentation for second-generation Web services technologies (also known as WS-*). The importance of these specifications (which include BPEL, WS-Transaction, WS-Coordination, WS-Security, WS-Policy, and WS-Reliable Messaging) cannot be understated. Major standards organizations and vendors are supporting and developing these standards. ***David Keogh, Program Manager for Enterprise Frameworks and Tools, Microsoft, will provide a front cover quotation for the book.
Simplicity: The New Competitive Advantage in a World of More, Better, Faster
Bill Jensen Scary fact: Business information doubles about every three years. In other words, if your job is complex now, in three years you'll have twice as much noise to sift through just to get your work done. Bill Jensen makes no bones about it: Making a job simpler is very hard work, and it's getting harder all the time. But he believes it's possible, and in Simplicity, he lays out concrete steps for managers to follow. For example, he offers a five-step process for launching a new project: Know which few things are important; consider how people will feel when you move forward on these things; use the right tools; create expectations and then manage those expectations; and create a "teachable view" of what you're trying to achieve.

If you consider all five of these building blocks before launching a new project, you should be able to overcome one of the biggest problems workers have with their jobs: too much information, with too little filtering. In fact, Jensen says, about 80 percent of business communication—meetings, e-mails, presentations, whatever—has a major problem: the information doesn't require action, or it requires action but there are no consequences of doing nothing. These building blocks can be applied to every form of communication and, most important, can be used as a formatting device to describe projects from start to finish quickly on a single sheet of paper. That'll get anyone's attention, from the boss on down to the people who actually have to do the work the project requires. It doesn't get any simpler than that. —Lou Schuler
Sleep Thieves
Stanley Coren The author of The Intelligence of Dogs offers new evidence that we are an increasingly sleep-deprived society, showing the dangerous impact of sleep loss on physical and mental health and presenting simple techniques to improve the quality and efficiency of sleep. 50,000 first printing. Tour.
Software Project Management for Small to Medium Sized Projects
John J. Rakos
Spark Your Dream
Candelaria & Herman Zapp Spark your Dream is a true Story of personal inspiration that explrores the inconveniences and the solutions that are presented at the beginning of a dream. Through this incredible journey the reader will live the risk, the sensation of freedom, the passion, the pain of a death, the birth of a son, frustration, life, and succes. And surely, upon getting to the destination you won't like to stop, but you will have to do like Herman and Cande did upon arrival in Alaska. And you'll get there moved to tears and jump with them celebrating, knowing that dreams are possible if one day you begin.
Special Edition Using JavaScript
Andrew Wooldridge, Mike Morgan, Mona Everett, Scott J. Walter Explains the constructs and syntax of JavaScript, providing hands-on examples of how to implement JavaScript into HTML documents with coverage of such areas as writing batch files and using visual effects. Original. (Advanced).
Stealing the Network: How to Own an Identity
Timothy Mullen, Ryan Russell, Riley Eller, Jay Beale, FX FX, Chris Hurley, Tom Parker, Brian Hatch, Johnny Long You Are Who the Computer Says You Are

The first two books in this series, Stealing the Network: How to Own the Box and Stealing the Network: How to Own a Continent, have become classics in the Hacker and Infosec communities because of their chillingly realistic depictions of criminal hacking techniques and strategies. But what happens when the tables turn, and the criminal hackers become the targets of both law enforcement and each other? What happens when they must evade detection by creating new identities and applying their skills to get out fast and vanish into thin air. In Stealing the Network: How to Own an Identity, the hacker crew you've grown to both love and hate find themselves on the run, fleeing from both authority and adversary. They must now use their prowess in a way they never expected—to survive...

From the Diary of Robert Knoll, Senior My name, my real name, is Robert Knoll, Senior. No middle name. Most of those who matter right now think of me as Knuth. But I am the man of a thousand faces, the god of infinite forms.

Identity is a precious commodity. In centuries past, those who fancied themselves sorcerers believed that if you knew a being's true name, you could control that being. Near where I live now, there are shamans who impose similar beliefs on their people. The secret is that if you grant such a man, an agency, this power over yourself through your beliefs or actions, then it is true.

Only recently has this become true in the modern world. The people of the world have granted control of their existence to computers, networks, and databases. You own property if a computer says you do. You can buy a house if a computer says you may. You have money in the bank if a computer says so. Your blood type is what the computer says it is. You are who the computer says you are.

TOC

Part I Evasion

Prologue From the Diary of Robert Knoll, Senior

Chapter 1 In The Beginning

Chapter 2 Sins of the Father

Chapter 3 Saul on the Run

Chapter 4 The Seventh Wave

Chapter 5 Bl@ckTo\/\/3r

Chapter 6 The Java Script Caf

Chapter 7 Death by a Thousand Cuts

Chapter 8 A Really Gullible Genius Makes Amends

Chapter 9 Near Miss

Chapter 10 There's Something Else

Epilogue: The Chase

Part II Behind the Scenes

Chapter 11 The Conversation

Chapter 12 Social Insecurity
StrengthsFinder 2.0: A New and Upgraded Edition of the Online Test from Gallup's Now, Discover Your Strengths
Tom Rath DO YOU HAVE THE OPPORTUNITY TO DO WHAT YOU DO BEST EVERY DAY?

Chances are, you don't. All too often, our natural talents go untapped. From the cradle to the cubicle, we devote more time to fixing our shortcomings than to developing our strengths.

To help people uncover their talents, Gallup introduced the first version of its online assessment, StrengthsFinder, in the 2001 management book Now, Discover Your Strengths. The book spent more than five years on the bestseller lists and ignited a global conversation, while StrengthsFinder helped millions to discover their top five talents.

In its latest national bestseller, StrengthsFinder 2.0, Gallup unveils the new and improved version of its popular assessment, language of 34 themes, and much more (see below for details). While you can read this book in one sitting, you'll use it as a reference for decades.

Loaded with hundreds of strategies for applying your strengths, this new book and accompanying website will change the way you look at yourself — and the world around you — forever.

AVAILABLE EXCLUSIVELY IN THE NEW & UPGRADED EDITION OF STRENGTHSFINDER 2.0
(using the unique access code included with each book)

* A new and upgraded edition of the StrengthsFinder assessment

* A personalized Strengths Discovery and Action-Planning Guide for applying your strengths in the next week, month, and year

* A more customized version of your top five theme report

* 50 Ideas for Action (10 strategies for building on each of your top five themes)

* The more user-friendly StrengthsFinder 2.0 companion website, with a strengths community area, library of downloadable discussion guides and activities, a strengths screensaver, and a program for creating display cards of your top five themes
Stumbling on Happiness
Daniel Gilbert Do you know what makes you happy? Daniel Gilbert would bet that you think you do, but you are most likely wrong. In his witty and engaging new book, Harvard professor Gilbert reveals his take on how our minds work, and how the limitations of our imaginations may be getting in the way of our ability to know what happiness is. Sound quirky and interesting? It is! But just to be sure, we asked bestselling author (and master of the quirky and interesting) Malcolm Gladwell to read Stumbling on Happiness, and give us his take. Check out his review below. —Daphne Durham

Guest Reviewer: Malcolm Gladwell

Malcolm Gladwell is the author of bestselling books Blink and The Tipping Point, and is a staff writer for The New Yorker.

Several years ago, on a flight from New York to California, I had the good fortune to sit next to a psychologist named Dan Gilbert. He had a shiny bald head, an irrepressible good humor, and we talked (or, more accurately, he talked) from at least the Hudson to the Rockies—and I was completely charmed. He had the wonderful quality many academics have—which is that he was interested in the kinds of questions that all of us care about but never have the time or opportunity to explore. He had also had a quality that is rare among academics. He had the ability to translate his work for people who were outside his world.

Now Gilbert has written a book about his psychological research. It is called Stumbling on Happiness, and reading it reminded me of that plane ride long ago. It is a delight to read. Gilbert is charming and funny and has a rare gift for making very complicated ideas come alive.

Stumbling on Happiness is a book about a very simple but powerful idea. What distinguishes us as human beings from other animals is our ability to predict the future—or rather, our interest in predicting the future. We spend a great deal of our waking life imagining what it would be like to be this way or that way, or to do this or that, or taste or buy or experience some state or feeling or thing. We do that for good reasons: it is what allows us to shape our life. And it is by trying to exert some control over our futures that we attempt to be happy. But by any objective measure, we are really bad at that predictive function. We're terrible at knowing how we will feel a day or a month or year from now, and even worse at knowing what will and will not bring us that cherished happiness. Gilbert sets out to figure what that's so: why we are so terrible at something that would seem to be so extraordinarily important?

In making his case, Gilbert walks us through a series of fascinating—and in some ways troubling—facts about the way our minds work. In particular, Gilbert is interested in delineating the shortcomings of imagination. We're far too accepting of the conclusions of our imaginations. Our imaginations aren't particularly imaginative. Our imaginations are really bad at telling us how we will think when the future finally comes. And our personal experiences aren't nearly as good at correcting these errors as we might think.

I suppose that I really should go on at this point, and talk in more detail about what Gilbert means by that—and how his argument unfolds. But I feel like that might ruin the experience of reading Stumbling on Happiness. This is a psychological detective story about one of the great mysteries of our lives. If you have even the slightest curiosity about the human condition, you ought to read it. Trust me. —Malcolm Gladwell
System Engineering Management
Benjamin S. Blanchard
System and Software Requirements Engineering
Richard H. Theyer, Merlin Dorfman
THE ART OF FRIENDSHIP
Christine and Callenbach, Ernest Leefeldt
Take Time for Your Life
Cheryl Richardson Personal coach Cheryl Richardson helps people create the lives they want. In Take Time for Your Life, she shows you how to switch from being stressed, unfulfilled, and overworked, to "living a life you love" by using a seven-step process. First, she gives you permission to "make the quality of your life your top priority" by honoring your self-care—a difficult choice for fast-track readers, but essential. Putting yourself at the top of your "to do" list will help you connect your head with your heart and enhance your satisfaction and joy. Next, you define your priorities and revise your schedule so it reflects them. Then you figure out what actions, issues, and people are draining your energy and start to "plug those drains." The next step is getting your financial house in order. And so on, through seven progressive strategies that free you to live an authentic, high-quality life, embracing your spiritual, emotional, and financial well-being. Richardson recommends enlisting a friend to work through the book with you: a fine idea to help you benefit from all the guidance that this book offers. Resource lists at the end of each chapter let you pursue topics further. Highly recommended. —Joan Price
Taking Care of eBusiness
Thomas M. Siebel The founder and CEO of Siebel Systems, the world's leading provider of eBusiness software, reveals the eight principles of eBusiness that companies must master to succeed in today's economy.

How is IBM, one of the world's most complex business organizations, tying its many operations together to gain a unified view of its customers and present a unified view to its customers? How does Marriott International achieve its exceptional focus on guest satisfaction resulting in occupancy rates dramatically higher than the competition? How is WorldCom transforming itself from a long-distance telephone company into a provider of total communications solutions?

In Taking Care of eBusiness, Siebel System's founder, chairman, and CEO, Tom Siebel shows how these and other market leaders are applying information and communication technology to better understand and satisfy their customers. Thanks to today's eBusiness technology, organizations can conduct business in any way their customers want; anytime, anywhere, in any language and currency, and through any channel. In today's competitive climate, that ability, says Siebel, is no longer just an option; it is a matter of business survival.

The age of eBusiness is in truth the age of the customer. Today's empowered customers are able to switch to the competition with unprecedented ease and speed. Nothing is more critical for business success, therefore, than delivering the highest levels of customer satisfaction.

While companies must still compete on price, product quality, and distribution, those factors alone are not enough to gain a competitive edge: Only organizations that can consistently satisfy and even anticipate their customers' needs will win the escalating battle for customer loyalty.

And Tom Siebel knows whereof he speaks. Siebel Systems is the world's leading provider of eBusiness applications software; the technology enabling many of the largest and best-known organizations to transform themselves into customer-focused eBusiness leaders. Based on his company's hands-on experience in implementing successful eBusiness systems, Siebel reveals the eight essential principles of eBusiness, and outlines a straightforward, five-step process any company can use to become an effective eBusiness.

Illustrated with detailed case studies that take an insider's look at the eBusiness strategies of companies such as Chase, Dow Chemical, Honeywell, Quick & Reilly, and others, Taking Care of eBusiness is nothing less than a manifesto for success in today's hypercompetitive marketplace.
Taming the Paper Tiger: Organizing the Paper in Your Life
Barbara Hemphill Hemphill, an organizational consultant who has spent hours dealing with people and their paper, offers clear guidance on managing the papers that clutter your life.
The Team Handbook: How to Use Teams to Improve Quality
Peter R. Scholtes
Team Players and Teamwork: The New Competitive Business Strategy-
Glenn M. Parker-
The Highest Goal: The Secret That Sustains You in Every Moment
Michael Ray Through 25 years of teaching Stanford University’s famed Personal Creativity in Business course, Michael Ray discovered that people who move beyond ordinary success and achievement have a secret: They live for a "highest goal" that drives them to accomplish their dreams, find fulfillment, and become generative leaders. Here Ray shares that secret, offering a distinctive set of "live-withs" or credos that empower readers to live in a way that supports their highest goals. The topics addressed include experiencing synergy in every moment, going beyond passion and success, finding true prosperity, and relating from the heart.
Thinking for a Change: 11 Ways Highly Successful People Approach Life andWork
John C. Maxwell Now in paperback, New York Times bestselling author and expert on leadership John C. Maxwell explores the concept that success is really just a frame of mind. Good thinking. It's the one thing all successful people have in common. People who achieve their dreams understand the critical relationship between their level of thinking and their level of progress-and they know that when thinking is limited, so is potential. Now, John C. Maxwell explores this idea and identifies the specific skills people need to make their potential for success explode into results. From focused and creative thinking to thinking for the big picture or the bottom line, he provides examples of effective thinking for every situation. This book doesn't tell readers what to think, it tells them how to think. After all, success is as simple as changing your mind.
Thinking in Systems: A Primer
Donella H. Meadows In the years following her role as the lead author of the international bestseller, Limits to Growth—the first book to show the consequences of unchecked growth on a finite planet— Donella Meadows remained a pioneer of environmental and social analysis until her untimely death in 2001.

Meadows’ newly released manuscript, Thinking in Systems, is a concise and crucial book offering insight for problem solving on scales ranging from the personal to the global. Edited by the Sustainability Institute’s Diana Wright, this essential primer brings systems thinking out of the realm of computers and equations and into the tangible world, showing readers how to develop the systems-thinking skills that thought leaders across the globe consider critical for 21st-century life.

Some of the biggest problems facing the world—war, hunger, poverty, and environmental degradation—are essentially system failures. They cannot be solved by fixing one piece in isolation from the others, because even seemingly minor details have enormous power to undermine the best efforts of too-narrow thinking.

While readers will learn the conceptual tools and methods of systems thinking, the heart of the book is grander than methodology. Donella Meadows was known as much for nurturing positive outcomes as she was for delving into the science behind global dilemmas. She reminds readers to pay attention to what is important, not just what is quantifiable, to stay humble, and to stay a learner.

In a world growing ever more complicated, crowded, and interdependent, Thinking in Systems helps readers avoid confusion and helplessness, the first step toward finding proactive and effective solutions.
Time Management for Executives: A Handbook from the Editors of Execu Time
Lauren Robert Januz, Susan K. Jones
Top Performance - How to Develop Excellence in Yourself and Others
Zig Ziglar
Tribes: We Need You to Lead Us
Seth Godin A tribe is any group of people, large or small, who are connected to one another, a leader, and an idea. For millions of years, humans have been seeking out tribes, be they religious, ethnic, economic, political, or even musical (think of the Deadheads). It’s our nature.

Now the Internet has eliminated the barriers of geography, cost, and time. All those blogs and social networking sites are helping existing tribes get bigger. But more important, they’re enabling countless new tribes to be born—groups of ten or ten thousand or ten million who care about their iPhones, or a political campaign, or a new way to fight global warming.

And so the key question: Who is going to lead us?

The Web can do amazing things, but it can’t provide leadership. That still has to come from individuals— people just like you who have passion about something. The explosion in tribes means that anyone who wants to make a difference now has the tools at her fingertips.

If you think leadership is for other people, think again—leaders come in surprising packages. Consider Joel Spolsky and his international tribe of scary-smart software engineers. Or Gary Vaynerhuck, a wine expert with a devoted following of enthusiasts. Chris Sharma leads a tribe of rock climbers up impossible cliff faces, while Mich Mathews, a VP at Microsoft, runs her internal tribe of marketers from her cube in Seattle. All they have in common is the desire to change things, the ability to connect a tribe, and the willingness to lead.

If you ignore this opportunity, you risk turning into a “sheepwalker”—someone who fights to protect the status quo at all costs, never asking if obedience is doing you (or your organization) any good. Sheepwalkers don’t do very well these days.

Tribes will make you think (really think) about the opportunities in leading your fellow employees, customers, investors, believers, hobbyists, or readers. . . . It’s not easy, but it’s easier than you think.
Trust Agents: Using the Web to Build Influence, Improve Reputation, and Earn Trust
Chris Brogan, Julien Smith How to tap the power of social software and networks to build your business

In Trust Agents, two social media veterans show you how to tap into the power of social networks to build your brand's influence, reputation, and, of course, profits. Today's online influencers are web natives who trade in trust, reputation, and relationships, using social media to accrue the influence that builds up or brings down businesses online.

The book shows how people use online social tools to build networks of influence and how you can use those networks to positively impact your business. Because trust is key to building online reputations,, those who traffic in it are "trust agents," the key people your business needs on its side. Delivers actionable steps and case studies that show how social media can positively impact your businessWritten by authors with over ten years of online media experienceShows you how to build and wield influence online to benefit your brandCombines high-level theory with practical step-by-step guidance

If you want your business to succeed, don't sit on the sidelines. Instead, use the Web to build trust with your consumers using Trust Agents.
UML 2 for Dummies
Michael Jesse Chonoles, James A. Schardt Uses friendly, easy-to-understand For Dummies style to help readers learn to model systems with the latest version of UML, the modeling language used by companies throughout the world to develop blueprints for complex computer systemsGuides programmers, architects, and business analysts through applying UML to design large, complex enterprise applications that enable scalability, security, and robust executionIllustrates concepts with mini-cases from different business domains and provides practical advice and examplesCovers critical topics for users of UML, including object modeling, case modeling, advanced dynamic and functional modeling, and component and deployment modeling
UNDERSTANDING MEN'S PASSAGES
Gail Sheen
UNIX(R) System Security: A Guide for Users and System Administrators
David A. Curry Many of the same features that have attracted the corporate and government world to UNIX have made security very difficult to control. This book examines several high-profile security break-ins, and then provides the information necessary to protect a UNIX system from unauthorized access. Covers all the most recent releases of UNIX.
Understanding Comics: The Invisible Art
Scott Mccloud Praised throughout the cartoon industry by such luminaries as Art Spiegelman, Matt Groening, and Will Eisner, this innovative comic book provides a detailed look at the history, meaning, and art of comics and cartooning.
Unfolding the Napkin: The Hands-On Method for Solving Complex Problems with Simple Pictures
Dan Roam An original workbook companion to the acclaimed business bestseller The Back of the Napkin

Dan Roam's The Back of the Napkin, a BusinessWeek bestseller, taught readers the power of brainstorming and communicating with pictures. It presented a new and exciting way to solve all kinds of problems-from the boardroom to the sales floor to the cubicle jungle.

The companion workbook, Unfolding the Napkin, helps readers put Roam's principles into practice with step-by-step guidelines. It's filled with detailed case studies, guided do-it-yourself exercises, and plenty of blank space for drawing. Roam structured the book as a complete four-day visual-thinking seminar, taking readers step-by-step from "I can't draw" to "Here is the picture I drew that I think will save the world."

The workbook teaches readers how to:
•Improve their three "built-in" visual problem solving tools.

•Apply the four-step visual thinking process (look-see-imagine-show) in any business situation.

•Instantly improve their visual imaginations.

•Learn how to recognize the type of problem to choose the best visual solution.

If The Back of the Napkin was a guide to fine dining, Unfolding the Napkin is the cookbook that will soon be heavily marked up and dogeared.
The Velocity of Honey and More Science of Everyday Life
Jay Ingram What’s the science behind the theory of "six degrees of separation"? How do stones "skip"? When visiting a new place, why does getting there always seem to take so much longer than returning home? In The Velocity of Honey, the host of the Discovery Channel Canada’s Daily Planet and best-selling author Jay Ingram muses upon these and many more mysteries that puzzle and perplex. With his trademark wit and wonderment, Ingram makes the science of our lives accessible and fascinating. From mosquitoes to the Marvel Universe, baseball to baby-holding, Ingram’s topics are diverse. In some pieces, he explores the science behind many of our proverbial expressions, common sayings such as "Time flies when you’re having fun" and "It’s a small world after all." In others, he highlights intriguing links between the world of art and the world of science. Delightful and surprising, Jay Ingram’s essays not only help to humanize and promote our understanding of science, they also remind us of the mystery that is the essence of all scientific pursuit.
The War of Art: Break Through the Blocks and Win Your Inner Creative Battles
Steven Pressfield DO YOU:

· dream about writing the Great American Novel?

· regret not finishing your paintings, poems, or screenplays?

· want to start a business or charity?

· wish you could start dieting or exercising today?

· hope to run a marathon someday?

If "yes," then you need…THE WAR OF ART

Now, in this powerful, straight-from-the-hip examination of the internal obstacles to success, bestselling author Steven Pressfield shows readers how to identify, defeat, and unlock the inner barriers to creativity. THE WAR OF ART is an inspirational, funny, well-aimed kick in the pants guaranteed to galvanize every would-be artist, visionary, or entrepreneur.

Steven Pressfield enjoys great international success as a bestselling novelist. But in order to reach the top he had to do a lot of work to fight the inner demons that told him he couldn’t make it. THE WAR OF ART is his challenge to creative block, and his succinct, straight-from-the-hip style will help every reader unleash their personal ambitions, be they literary, artistic, or business-minded.

According to Pressfield, the internal obstacle to success is Resistance. Resistance is the difference between the life you lead and the life you want to lead, and can take many forms. Pressfield shows readers how to identify and defeat Resistance at every turn and challenges them to change their amateurish, unsuccessful habits into a professional attitude that can get the job done. Finally, Sun Tzu for the soul!

Inspirational, funny, and a great kick in the pants, THE WAR OF ART is the perfect book for anybody who had a goal circumvented by life and circumstance: which is to say, you and everybody you’ve ever met.
The Web Designer's Idea Book: The Ultimate Guide To Themes, Trends & Styles In Website Design
Patrick Mcneil Inspiring Web Design at a Glance

The Web Designer's Idea Book includes more than 700 websites arranged thematically, so you can find inspiration for layout, color, style and more. Author Patrick McNeil has cataloged more than 20,000 sites on his website, and showcased in this book are the very best examples.

Sites are organized by color, design style, type, theme, element and structure. It's easy to use and reference again and again, whether you're talking with a co-worker or discussing website design options with a client. As a handy desk reference for design layout, color and style, this book is a must-have for starting new projects.
Web Site Cookbook: Solutions & Examples for Building and Administering Your Web Site
Doug Addison The total number of web pages today has been estimated at over 3 billion, spanning millions of individual websites. Not surprisingly, there is tremendous pressure on web developers and designers to remain current with the latest technologies.

The Web Site Cookbook from O'Reilly covers all the essential skills that you need to create engaging, visitor-friendly websites. It helps you with the practical issues surrounding their inception, design, and maintenance. With recipes that teach both routine and advanced setup tasks, the book includes clear and professional instruction on a host of topics, including: registering domainsensuring that hostnames workmanaging the directorymaintaining and troubleshooting a websitesite promotionvisitor trackingimplementing e-commerce systemslinking with sales sites

This handy guide also tackles the various elements of page design. It explains how to control a reader's eye flow, how to choose a template system, how to set up a color scheme, and more.

Typical of O'Reilly's "Cookbook" series, the Web Site Cookbook is written in a straightforward format, featuring recipes that contain problem statements and solutions. A detailed explanation then follows each recipe to show you how and why the solution works. This question-solution-discussion format is a proven teaching method, as any fan of the "Cookbook" series can attest to.

Regardless of your strong suit or your role in the creation and life of a website, you can benefit from the teachings found in the Web Site Cookbook. It's a must-have tool for advancing your skills and making better sites.
A Whack on the Side of the Head: How You Can Be More Creative
Roger von Oech Revised and expanded for the 1990s, here is the bestselling creative-thinking classic written by America's foremost creativity consultant. Illustrated.
What Canadians Think
Darrell Bricker, John Wright -What percentage of Canadians would prefer a good night’s sleep to good sex?
-What percentage of Canadians mow the lawn wearing open-toed shoes?
-Which gender is more likely to be left standing at the altar?
-What percentage of Canadians supports labelling GMOs?
-What is the likelihood that a Canadian believes that “Satan, the devil, is active in the world today”?

Read through and find out. Funny, informative, and often surprising, What Canadians Think is based on hard statistics that add up to the inside story of what Canadians like, what we don’t like, what we believe, what we don’t believe, what we’re not sure of. You want to know who we are and what we’re becoming? Ask John Wright and Darrell Bricker of Ipsos-Reid. They’ve got all the numbers.

Focusing on the concentric worlds in which we live — home and work, community, nation, and world — Wright and Bricker, Canada’s leading pollsters, roll up their sleeves and get to work. These guys dig into relationships. They look at marriage and morals and drinking and drugs. They delve into power, politics, parenting, and internet porn. Sex and stress. Death and taxes.

No one knows Canada better than Ipsos-Reid, the country’s largest market research and public opinion firm, and this book puts their research at your fingertips. Both lighthearted and rigorously detailed, What Canadians Think is fascinating reading for anyone. Whether you’re a marketing executive, or just someone who’s curious about the nut case around the corner, you won’t put it down.
What Matters Most : The Power of Living Your Values
Hyrum W. Smith In What Matters Most, bestselling author Hyrum W. Smith explains why so many people feel something is missing from their lives because of conflicts between actions and personal values. Through compelling examples from others and from his own extensive experience, Smith outlines a simple but powerful formula to help you identify your own values and live them to the fullest. This strategy consists of three valuable steps:

Discover what matters most to you
Make a plan
Act on that plan

By incorporating Smith's strategy into your life, you will not only re-embrace your values but you will make them your priority. What Matters Most is an indispensable and timely guide to living a truly fulfilling life and becoming the person you always wanted to be.
Who Goes There?: Authentication Through the Lens of Privacy
Committee on Authentication Technologies and Their Privacy Implications, National Research Council, Stephen T. Kent, Lynette I. Millett Who Goes There?: Authentication Through the Lens of Privacy explores authentication technologies (passwords, PKI, biometrics, etc.) and their implications for the privacy of the individuals being authenticated. As authentication becomes ever more ubiquitous, understanding its interplay with privacy is vital. The report examines numerous concepts, including authentication, authorization, identification, privacy, and security. It provides a framework to guide thinking about these issues when deciding whether and how to use authentication in a particular context. The book explains how privacy is affected by system design decisions. It also describes government’s unique role in authentication and what this means for how government can use authentication with minimal invasions of privacy. In addition, Who Goes There? outlines usability and security considerations and provides a primer on privacy law and policy.
Who Says Elephants Can't Dance? Inside IBM's Historic Turnaround
Louis V. Gerstner Jr. In 1990, IBM had its most profitable year ever. By 1993, the computer industry had changed so rapidly the company was on its way to losing $16 billion and IBM was on a watch list for extinction — victimized by its own lumbering size, an insular corporate culture, and the PC era IBM had itself helped invent.

Then Lou Gerstner was brought in to run IBM. Almost everyone watching the rapid demise of this American icon presumed Gerstner had joined IBM to preside over its continued dissolution into a confederation of autonomous business units. This strategy, well underway when he arrived, would have effectively eliminated the corporation that had invented many of the industry's most important technologies.

Instead, Gerstner took hold of the company and demanded the managers work together to re-establish IBM's mission as a customer-focused provider of computing solutions. Moving ahead of his critics, Gerstner made the hold decision to keep the company together, slash prices on his core product to keep the company competitive, and almost defiantly announced, "The last thing IBM needs right now is a vision."

Who Says Elephants Can't Dance? tells the story of IBM's competitive and cultural transformation. In his own words, Gerstner offers a blow-by-blow account of his arrival at the company and his campaign to rebuild the leadership team and give the workforce a renewed sense of purpose. In the process, Gerstner defined a strategy for the computing giant and remade the ossified culture bred by the company's own success.

The first-hand story of an extraordinary turnaround, a unique case study in managing a crisis, and a thoughtful reflection on the computer industry and the principles of leadership, Who Says Elephants Can't Dance? sums up Lou Gerstner's historic business achievement. Taking readers deep into the world of IBM's CEO, Gerstner recounts the high-level meetings and explains the pressure-filled, no-turning-back decisions that had to be made. He also offers his hard-won conclusions about the essence of what makes a great company run.

In the history of modern business, many companies have gone from being industry leaders to the verge of extinction. Through the heroic efforts of a new management team, some of those companies have even succeeded in resuscitating themselves and living on in the shadow of their former stature. But only one company has been at the pinnacle of an industry, fallen to near collapse, and then, beyond anyone's expectations, returned to set the agenda. That company is IBM.

Lou Gerstener, Jr., served as chairman and chief executive officer of IBM from April 1993 to March 2002, when he retired as CEO. He remained chairman of the board through the end of 2002. Before joining IBM, Mr. Gerstner served for four years as chairman and CEO of RJR Nabisco, Inc. This was preceded by an eleven-year career at the American Express Company, where he was president of the parent company and chairman and CEO of its largest subsidiary. Prior to that, Mr. Gerstner was a director of the management consulting firm of McKinsey & Co., Inc. He received a bachelor's degree in engineering from Dartmouth College and an MBA from Harvard Business School.
A Whole New Mind: Moving from the Information Age to the Conceptual Age
Daniel H. Pink Lawyers. Accountants. Radiologists. Software engineers. That's what our parents encouraged us to become when we grew up. But Mom and Dad were wrong. The future belongs to a very different kind of person with a very different kind of mind. The era of "left brain" dominance, and the Information Age that it engendered, are giving way to a new world in which "right brain" qualities-inventiveness, empathy, meaning-predominate. That's the argument at the center of this provocative and original book, which uses the two sides of our brains as a metaphor for understanding the contours of our times.

In the tradition of Emotional Intelligence and Now, Discover Your Strengths, Daniel H. Pink offers a fresh look at what it takes to excel. A Whole New Mind reveals the six essential aptitudes on which professional success and personal fulfillment now depend, and includes a series of hands-on exercises culled from experts around the world to help readers sharpen the necessary abilities. This book will change not only how we see the world but how we experience it as well.
Whole-Brain Thinking: Working from Both Sides of the Brain to Achieve Peak Job Performance
Jacquelyn Wonder, Priscilla Donovan Wonder's seminars on whole-brain thinking have been enthusiastically received by such corporations as IBM, Kodak, and Dow Corning. Partly through her teachings, American business is discovering that peak job performance requires not only logic and efficiency but also intuition and creativity—in other words, both the left and right sides of the brain. Illustrated.
Why Managers Fail-and What to Do About It
john mccarthy This is a straight talking guide about the errors that plague managers in different situations. It is very indicative of the many small changes in behavior that can help correct these errors and help managers become more observant of themselves.
Why Work: Motivating and Leading the New Generation
Michael Maccoby
Why Your Life Sucks: And What You Can Do About It
Alan H. Cohen Why Your Life Sucks is a book that gets right to the point. Its in-your-face title and message hits the reader right between the eyes. Whether it's over a job, a relationship, or money issues, everyone has times when they just don't feel right. In this no-hype guide, Alan H. Cohen will give the ten reasons Why Your Life Sucks - and teach you what you can do about it! He'll show readers how to throw away expectations, stop trying to fix other people, and stop wasting energy. Stop laughing at the title, and buy this book!
Wikinomics: How Mass Collaboration Changes Everything
Don Tapscott, Anthony D. Williams In just the last few years, traditional collaboration—in a meeting room, a conference call, even a convention center—has been superseded by collaborations on an astronomical scale.

Today, encyclopedias, jetliners, operating systems, mutual funds, and many other items are being created by teams numbering in the thousands or even millions. While some leaders fear the heaving growth of these massive online communities, Wikinomics proves this fear is folly. Smart firms can harness collective capability and genius to spur innovation, growth, and success.

A brilliant guide to one of the most profound changes of our time, Wikinomics challenges our most deeply-rooted assumptions about business and will prove indispensable to anyone who wants to understand competitiveness in the twenty-first century.

Based on a $9 million research project led by bestselling author Don Tapscott, Wikinomics shows how masses of people can participate in the economy like never before. They are creating TV news stories, sequencing the human genome, remixing their favorite music, designing software, finding a cure for disease, editing school texts, inventing new cosmetics, or even building motorcycles. You'll read about:

• Rob McEwen, the Goldcorp, Inc. CEO who used open source tactics and an online competition to save his company and breathe new life into an old-fashioned industry.
• Flickr, Second Life, YouTube, and other thriving online communities that transcend social networking to pioneer a new form of collaborative production.
• Mature companies like Procter & Gamble that cultivate nimble, trust-based relationships with external collaborators to form vibrant business ecosystems.

An important look into the future, Wikinomics will be your road map for doing business in the twenty-first century.
Work the System: The Simple Mechanics of Making More and Working Less
Sam Carpenter
Workaholics: The Respectable Addicts, A Family Survival Guide
Barbara Killinger Ph.d
Working with Emotional Intelligence
Daniel Goleman Daniel Goleman's bestselling Emotional Intelligence revolutionized the way we think about personal excellence. Now he brings his insight into the workplace, in a book sure to change the shape of business for decades to come.

In Working with Emotional Intelligence, Goleman reveals the skills that distinguish star performers in every field, from entry-level jobs to top executive positions. He shows that the single most important factor is not IQ, advanced degrees, or technical expertise, but the quality Goleman calls emotional intelligence. Self-awareness, self-confidence, and self-control; commitment and integrity; the ability to communicate and influence, to initiate and accept change—these competencies are at a premium in today's job market. The higher up the leadership ladder you go, the more vital these skills become, often influencing who is hired or fired, passed over or promoted. As Goleman shows, we all possess the potential to improve our emotional intelligence—at any stage in our career. He provides guidelines for cultivating these capabilities—and also explains why corporate training must change if it is to be effective.
World Without Secrets: Business, Crime and Privacy in the Age of Ubiquitous Computing
Richard Hunter "Richard Hunter has seen the future, and its really scary. If you ever plan to do anything wrong, you need to read this book. If you suspect that someone will ever try to do anything wrong to you, you also need to read it. I believe that covers pretty much all of us." —Thomas H. Davenport, Director, Accenture Institute for Strategic Change, Distinguished Scholar, Babson College

"Like a laser, Hunter gets directly to the heart of the issues for business and society in computer security. He understands and delineates issues and nonissues of cybercrime and cyberwar and provides provocative thought on new social structures affecting current and future security issues. A strongly recommended read for anyone concerned about cybersecurity and the coming cyberwars." —Dr. Bill Hancock, CISSP, Vice President, Security and Chief Security Officer, Exodus, a cable and wireless company

To some its a dream come true; to others its the stuff of nightmares-a world of ubiquitous computing in which human beings are surrounded by smart, aware, always-on machines that monitor, record, and analyze most or all of what goes on around them. World Without Secrets takes you on a chilling tour of the near future and the hard realities of whats to come, from the home without secrets to the Network Army, from mentats to the exception economy.

Dont enter the future unprepared. Read World Without Secrets and learn how to protect your business from information crime, seize emerging opportunities, and survive and succeed in a new environment that is as dangerous as it is promising.
Writing Effective Use Cases
Alistair Cockburn Alistair Cockburn's Writing Effective Use Cases is an approachable, informative, and very intelligent treatment of an essential topic of software design. "Use cases" describe how "actors" interact with computer systems and are essential to software-modeling requirements. For anyone who designs software, this title offers some real insight into writing use cases that are clear and correct and lead to better and less costly software.

The focus of this text is on use cases that are written, as opposed to modeled in UML. This book may change your mind about the advantages of writing step-by-step descriptions of the way users (or actors) interact with systems. Besides being an exceptionally clear writer, the author has plenty to say about what works and what doesn't when it comes to creating use cases. There are several standout bits of expertise on display here, including excellent techniques for finding the right "scope" for use cases. (The book uses a color scheme in which blue indicates a sea-level use case that's just right, while higher-level use cases are white, and overly detailed ones are indigo. Cockburn also provides notational symbols to document these levels of detail within a design.)

This book contains numerous tips on the writing style for use cases and plenty of practical advice for managing projects that require a large number of use cases. One particular strength lies in the numerous actual use cases (many with impressive detail) that are borrowed from real-world projects, and demonstrate both good and bad practices. Even though the author expresses a preference for the format of use cases, he presents a variety of styles, including UML graphical versions. The explanation of how use cases fit into the rest of the software engineering process is especially good. The book concludes with several dozen concrete tips for writing better use cases.

Software engineering books often get bogged down in theory. Not so in Writing Effective Use Cases, a slender volume with a practical focus, a concise presentation style, and something truly valuable to say. This book will benefit most anyone who designs software for a living. —Richard Dragan

Topics covered: Introduction to use casesRequirementsUsage narrativesActors and goalsStakeholdersGraphical models for use casesScope for use cases (enterprise-level through nuts-and-bolts use cases)Primary and supporting actorsGoal levels: user goals, summary level, and subfunctionsPreconditions, triggers, and guaranteesMain success scenariosExtensions for describing failures
Formats for use cases (including fully dressed one- and two-column formats)Use case templates for five common project typesManaging use cases for large projectsCRUD use casesBusiness-process modelingMissing requirementsMoving from use cases to user-interface designTest caseseXtreme Programming (XP) and use casesSample problem use casesTips for writing use casesUse cases and UML diagrams
Writing for Results: Principles and Practice
Dugan Laird
eGov: E-Business Strategies for Government
Douglas Holmes A 5-Point Plan for Recreating the Modern State. Citizens everywhere no longer stand in line, they are getting online. From Brazil to Boston, the Baltics to Mexico, the Internet is proving to be the catalyst for change in the way we communicate, work, shop, learn, and play. Now it is also providing an entirely new way of governing. For anyone interested in parcticipatory democracy, Doug Holmes brings a truly international perspective to this crucial examination of the effect technology has had on the public sector and what the future holds for citizen-centered governance at the local, national, and international levels.
iCon Steve Jobs: The Greatest Second Act in the History of Business
Jeffrey S. Young, William L. Simon iCon takes a look at the most astounding figure in a business era noted for its mavericks, oddballs, and iconoclasts. Drawing on a wide range of sources, Jeffrey Young and William Simon provide new perspectives on the legendary creation of Apple, detail Jobs’s meteoric rise, and the devastating plunge that left him not only out of Apple, but out of the computer-making business entirely. This unflinching and completely unauthorized portrait reveals both sides of Jobs’s role in the remarkable rise of the Pixar animation studio, also re-creates the acrimony between Jobs and Disney’s Michael Eisner, and examines Jobs’s dramatic his rise from the ashes with his recapture of Apple. The authors examine the takeover and Jobs’s reinvention of the company with the popular iMac and his transformation of the industry with the revolutionary iPod. iCon is must reading for anyone who wants to understand how the modern digital age has been formed, shaped, and refined by the most influential figure of the age–a master of three industries: movies, music, and computers.
iLife '09 Portable Genius
Guy Hart-Davis Mac users are passionate and loyal and these books capture that same feeling in pedagogy and series style. Titles in the Portable Genius series are not comprehensive; instead they aim to provide readers with the most accessible, useful information possible by giving readers tips and techniques for the most used features in a product or software. A handy smaller trim size makes it easy for readers to carry with them essential information on the hottest tips and tricks for their Mac. They'll find essential information coupled with savvy advice on everything from simple tasks like getting started, to intermediate information, and hip tips that cover how to use all the applications in iLife. As many iLife users initially find iMovie, GarageBand, and iWeb somewhat daunting, this book offers fast-moving coverage of the essentials of these applications as well as more advanced features.
iWork '09 Portable Genius
Guy Hart-Davis A portable guide to the most-used features of iWork '09, Apple's office productivity suite

Even in a down economy, Macs are enjoying increased popularity. iWork '09 provides an alternative to Microsoft Office. This guide covers the key skills, tools, and shortcuts to help you make the most of the iWork applications: keynote presentation software, pages for document creation, and the numbers spreadsheet program.

Here are the tips and tricks that will help you work more efficiently and use all the features of iWork. iWork '09 Portable Genius gets straight to the point with the authoritative information Mac-savvy users want to know. And the handy portable size makes it easy to slip in your laptop case so it goes where you go. A full-color guide to the shortcuts and tips that let you maximize what you can do with iWork '09Learn to edit, organize, and create documents using Pages; create stellar presentations with Keynote; and calculate and analyze data in NumbersHandy 6 x 9 trim size size fits in your MacBook caseDesigned for those who want to make the most of the Mac digital lifestyleHelps you take full advantage of Apple's office productivity suite

With iWork '09 Portable Genius, you'll be able to do more with iWork than you ever imagined.
iWoz
Steve/ Smith, Gina Wozniak
slide:ology: The Art and Science of Creating Great Presentations
Nancy Duarte No matter where you are on the organizational ladder, the odds are high that you've delivered a high-stakes presentation to your peers, your boss, your customers, or the general public. Presentation software is one of the few tools that requires professionals to think visually on an almost daily basis. But unlike verbal skills, effective visual expression is not easy, natural, or actively taught in schools or business training programs. slide:ology fills that void.

Written by Nancy Duarte, President and CEO of Duarte Design, the firm that created the presentation for Al Gore's Oscar-winning film, An Inconvenient Truth, this book is full of practical approaches to visual story development that can be applied by anyone. The book combines conceptual thinking and inspirational design, with insightful case studies from the world's leading brands. With slide:ology you'll learn to:

Connect with specific audiencesTurn ideas into informative graphicsUse sketching and diagramming techniques effectivelyCreate graphics that enable audiences to process information easilyDevelop truly influential presentationsUtilize presentation technology to your advantage

Millions of presentations and billions of slides have been produced — and most of them miss the mark. slide:ology will challenge your traditional approach to creating slides by teaching you how to be a visual thinker. And it will help your career by creating momentum for your cause.
The world challenge / Jean-Jacques Servan-Schreiber
Jean Jacques Servan-Schreiber